Grace Newbold
Southwick,Wiltshire
Summary
Dedicated and efficient professional with extensive expertise in cash handling, customer service, and stock rotation. Demonstrates proficiency in serving techniques, beer pouring, and adherence to hygiene standards while maintaining speed and efficiency. Skilled in opening and closing procedures, up-selling techniques, and familiar with alcohol laws. Adept at using bar equipment, managing inventory, and implementing waste reduction principles. Known for a positive attitude, workplace safety awareness, and effective communication skills. Committed to delivering exceptional customer engagement through excellent organisation skills and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Bartender
Southwick Community Hub
Trowbridge, Wiltshire
12.2024 - Current
- Provided excellent service to customers, resulting in repeat business.
- Collaborated with team members to provide seamless service during busy periods.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
- Handled cash transactions securely minimising risk of theft or fraud.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Recommended drinks to customers, increasing overall sales.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Developed rapport with regular patrons fostering a loyal customer base.
Bartender
Student Union
Plymouth, Devon
05.2023 - Current
- Checked identification of customers to ensure legal drinking age compliance.
- Collaborated with team members to provide seamless service during busy periods.
- Created an inviting atmosphere through friendly interaction with customers.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Welcomed guests with friendly conversation and fun atmosphere.
Student Ambassdor
University of Plymouth
Plymouth, Devon
02.2023 - Current
- Wrote articles for student newspaper which improved writing capabilities.
- Showed flexibility and adaptability when asked to change shifts or cover last-minute absences in the workplace.
- Welcomed new students wishing to join university.
Food an Beverage Team Member
Longleat
Warminster, Wiltshire
07.2024 - 09.2024
- Displayed teamwork skills to improve overall productivity.
- Achieved efficient workflow with proper time management.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Provided excellent customer service to enhance business reputation.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Collaborated effectively with team members to meet project deadlines.
- Maintained high standards of food hygiene, securing customer trust.
- Ensured workplace cleanliness with regular maintenance tasks.
- Upheld company policies strictly, fostering a compliant work environment.
Volunteer
Swindon Cattery
Swindon, Wiltshire
12.2015 - 12.2019
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours, covering weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Cleaned and restocked animal pens.
- Conducted efficient health checks on animals, ensuring the best care was provided.
- Adhered to strict guidelines and regulations.
Education
GCSEs - 9 GCSE's
Bradon Forest School
Wiltshire 09.2015 - 07.2020
A-Levels - Human Biology
Cirencester College
Gloucstershire 09.2020 - 07.2022
A-Levels - Criminology
Cirencester College
Gloucestershire 09.2020 - 07.2022
A-Levels - Psychology
Cirencester College
Gloucestershire 09.2020 - 07.2022
Bachelor of Science - Criminology
University of Plymouth
Plymouth 09.2022 -
Skills
- Cash handling
- Customer service
- Stock rotation
- Customer engagement
- Serving techniques
- Beer pouring proficiency
- Hygiene standards adherence
- Speed and efficiency
- Opening and Closing procedures
- Up-Selling techniques
- Alcohol law familiarity
- Bar equipment usage
- Inventory management
- Waste reduction principles
- Positive attitude
- Workplace safety awareness
- Health and Safety
- Verbal communication
- Inventory control
- Effective communication
- Working at pace
- Excellent organisation skills
- Effective teamwork skills
- Punctual
- Till and cash handling
Affiliations
- Netball
- Baking
- Watching crime documentaries
Accomplishments
Attained Level 1 in British Sign Language
Top seller at university
Certification
Full UK driving license
Languages
English
Fluent
References
References available upon request.
Timeline
Bartender
Southwick Community Hub
12.2024 - Current
Food an Beverage Team Member
Longleat
07.2024 - 09.2024
Bartender
Student Union
05.2023 - Current
Student Ambassdor
University of Plymouth
02.2023 - Current
Bachelor of Science - Criminology
University of Plymouth
09.2022 -
A-Levels - Human Biology
Cirencester College
09.2020 - 07.2022
A-Levels - Criminology
Cirencester College
09.2020 - 07.2022
A-Levels - Psychology
Cirencester College
09.2020 - 07.2022
Volunteer
Swindon Cattery
12.2015 - 12.2019
GCSEs - 9 GCSE's
Bradon Forest School
09.2015 - 07.2020
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