GRACE MUZIGE
Manchester,UK
Summary
I’m an HR professional with consultancy experience supporting brands such as Ann Summers, Co-op, David Lloyds and Dreams. Currently completing my CIPD Level 7, I’ve developed strong expertise in employee relations, policy development, and organisational change. After gaining valuable insight across different industries, I’m now excited to return to an internal HR role where I can focus on building my career, driving meaningful people initiatives, and contributing to long-term organisational success.
Overview
6
6
years of professional experience
Work history
HR Employment Law Consultant
Peninsula Group
07.2025 - Current
- Advise leadership and HR teams at major brands including Ann Summers, Co-op, David Lloyds and Dreams on HR strategy, culture, and organisational change
- Develop and update HR policies, ensuring legal compliance and best practice across diverse industries
- Manage complex employee relations cases, including disciplinary, grievance, capability and redundancy
- Provide mediation and coaching support to managers in handling workforce issues
- Support recruitment, talent management, and succession planning
- Design and deliver management training and L&D initiatives
- Lead on diversity, equity, and inclusion projects
- Deliver HR support for restructures, redundancy programmes, and TUPE transfers
- Provide workforce insights through HR data and analytics
- Build strong client relationships, adapting to different organisational cultures and sectors
HR Generalist Assistant
Citypress
08.2024 - 06.2025
- HR Administration: Maintained employee records, generated reports, and ensured legal compliance
- Employee Relations: Supported the grievance and disciplinary processes, managed employee absences, and advised line managers on employee change programs and relations issues. I ensured all actions are in line with company policies and employment laws.
- Recruitment & Onboarding: Managed recruitment by overseeing job postings, candidate sourcing, and interviews. I created induction plans for new employees, ensuring smooth onboarding and helping them integrate into the company. I work closely with recruiters and hiring managers to meet staffing needs, track candidate progress, and ensured all processes comply with legal and company guidelines.
- Learning & Development: Coordinated training programs to improve employee skills, identify learning needs, and created tailored development plans. I evaluated the effectiveness of these programs and made necessary adjustments, while also supporting career growth through coaching, mentorship, and ongoing learning opportunities.
- Policies & Compliance: Reviewed and updated company policies to ensured they follow current laws and regulations. I monitored compliance across departments, providing guidance to employees and managers when needed.
- Diversity & Inclusion: Supported DE&I programs and supported employees through training on bias and cultural awareness. I updated policies to ensure fairness and equal opportunities, tracked progress with measurable goals, and worked closely with senior leaders to foster an inclusive workplace.
- Payroll: Ensured payslips are uploaded to the HR system, processed invoices, and ensured the payroll tracker is kept up-to-date.
HR Recruitment and Compliance Administrator
Great Minds Together
04.2024 - 08.2024
- Recruitment Coordination: Oversaw end-to-end recruitment, including job postings, screenings, interview scheduling, and candidate communication
- Compliance Management: Ensured recruitment practices, contracts, and data complied with legal and organisational policies
- Documentation: Maintained accurate records of candidate information, contracts, and compliance documents
- Onboarding Support: Assisted with onboarding, including RTW and DBS checks, and new starter packs
- Reporting: Generated recruitment data to optimise strategies and identify improvements
- Administrative Support: Supported the recruitment team, responded to candidate and manager inquiries, and ensured smooth communication
Crisis Counsellor Volunteer
Shout
02.2024 - 07.2024
- In this role, I gained valuable skills in empathetic listening, crisis management, and risk assessment, enabling me to support individuals in distress. I developed expertise in coordinating resources and directing individuals to mental health services, while collaborating on safety plans for immediate crisis management. I also honed my ability to maintain confidentiality and professionalism, ensuring trust and adherence to ethical guidelines. My experience has strengthened my communication and problem-solving skills, allowing me to navigate high-pressure situations and provide effective support during crises.
Talent Acquisition Coordinator (Interim)
Nuffield Health
04.2022 - 09.2023
- Shortlisting and Screening: Reviewed applications, resumes, and portfolios, conducting initial screenings to assess qualifications and fit
- ATS Management: Used ATS (e.g., Workday) to track candidate progress and ensure timely updates and documentation
- Recruitment Reporting: Generated reports on recruitment activity, including applicant flow and time-to-fill metrics
- Interview Coordination: Scheduled and coordinated interviews between candidates and hiring managers
- Job Board Management: Managed job postings on various platforms to attract qualified candidates
- Graduate Recruitment: Oversaw graduate recruitment, including screening applications and coordinating assessments
- Talent Attraction and Sourcing: Sourced candidates through online platforms, social media, networking events, and referrals
- Employee Onboarding: Facilitated new hire onboarding, including paperwork, orientation, and resource access
Onboarding Contractor
Sanderson Recruitment
10.2020 - 04.2022
- Reviewed applications, CVs, and portfolios
- Provided an overview of onboarding processes to new starters for smooth transitions
- Generated and issued new and extension contracts, ensuring accuracy and timeliness
- Conducted update calls with IR35 contractors, addressing contract, payment, or portal issues and providing resolutions
- Updated contractor records in the database, ensuring accuracy and integrity
- Assisted with reference requests and facilitated DBS checks during recruitment and onboarding
Associate Recruiter (Secondment)
Sainsbury's
03.2020 - 09.2020
- Oversaw the entire recruitment lifecycle, from requisition to offer acceptance, ensuring a seamless and efficient process
- Served as the primary liaison for all recruitment-related inquiries and activities across various business streams, providing guidance and support as needed
- Conducted thorough screening and interviewing of candidates to assess qualifications, experience, and cultural fit for open positions
- Partnered closely with hiring managers to understand staffing needs, define job requirements, and establish criteria for evaluating candidates
- Performed all administrative tasks within the recruitment team, including scheduling interviews, coordinating assessments, and maintaining candidate records
Education
BA (Hons) - Criminology and Psychology
Liverpool John Moore's University
Human Resource Management -
University of Central Lancashire
Skills
- Policy Implementation
- Employee Relations Case Management
- Recruitment and Onboarding
- Employment Tribunal and ACAS
- Strong knowledge of Employment Law
- Data Reporting and Analysis
- Relationship Management
- Time Management
- Leadership Influence
- Mentoring and Coaching
- Client Relationship Building
Timeline
HR Employment Law Consultant
Peninsula Group
07.2025 - Current
HR Generalist Assistant
Citypress
08.2024 - 06.2025
HR Recruitment and Compliance Administrator
Great Minds Together
04.2024 - 08.2024
Crisis Counsellor Volunteer
Shout
02.2024 - 07.2024
Talent Acquisition Coordinator (Interim)
Nuffield Health
04.2022 - 09.2023
Onboarding Contractor
Sanderson Recruitment
10.2020 - 04.2022
Associate Recruiter (Secondment)
Sainsbury's
03.2020 - 09.2020
BA (Hons) - Criminology and Psychology
Liverpool John Moore's University
Human Resource Management -
University of Central Lancashire