Grace Munro
Birmingham,West Midlands
Summary
Dynamic and versatile with a robust skill set encompassing consideration, open mindedness, communication, and editing skills. Adept at multitasking, being empathetic, being organisational, with a keen eye for technicality, detail, and creativity in problem-solving. Demonstrates exceptional teamwork, patience, and intellectual curiosity. Proficient in both qualitative and quantitative research. Strong knowledge of statistical tools and Microsoft Project. Committed to maintaining safety and quality standards while being open to feedback and flexible in approach. Career goal: To leverage diverse skills in a challenging role that fosters growth and innovation.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Volunteer
King Richard III Visitor Centre
Leicester
09.2024 - 02.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Assistant
The Card Factory
11.2023 - 05.2024
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Delivered exceptional after-sales service, encouraging repeat business.
Food and Beverage Assistant
Warwick Castle
05.2022 - 12.2022
- Company Overview: Merlin Entertainments
- Adapted quickly to changing schedules ensuring consistent performance.
- Upheld hygiene standards, resulting in optimal food safety conditions.
- Handled cash transactions accurately for seamless payment process.
- Resolved customer complaints efficiently, fostering positive relations and repeat business.
- Prioritised tasks during peak hours to ensure smooth operations.
- Demonstrated exceptional customer service by promptly attending to diner's needs.
Education
A-Level Grades - English Language and Literature, Drama and Theatre, History
Halesowen College
Birmingham 09.2019 - 06.2021
Bachelor of Arts - History
Royal Holloway: University of London
Surrey, United Kingdom 09.2021 - 06.2024
Skills
- Performing Talents
- Communication Skills
- Editing Skills
- Video-editing
- Filming angles
- Script-writing
- Teamwork
- Attention to detail
- Musical Talents
- Patience
- Intellectual curiosity
- Tenacity and perseverance
- Knowledge of statistical tools (I am used to analysing data as a result of completing a 3-year History degree, by evaluating source materials such as visual and textual and coming to effective conclusions, and also covered trends and analytics in the course I completed at Blackrook Academy)
- Creativity in problem-solving
- Open to feedback
- Flexibility in approach
- Exceptional communicator
- Excellent computer literacy
- Logical reasoning
- Digital content generation
- Outstanding written skills
- Public speaking
- Strategic planning
- Resourcefulness
- Persuasive communication
- Qualitative and quantitative research
- Safety and quality standards
- Microsoft Project
Custom
- Acting
- Creating entertaining online content
- Writing
- Music
- Editing
- Photography
- Reading
- Researching
Affiliations
- I have expressed an interest and clear enthusiasm for movies and TV series since I was very young. My other interests lie in photography, reading, writing, singing and playing musical instruments. However, I love being outdoors, so I always find time to exercise and to connect with nature. I also like to travel, and would love to do more of that in the future.
Accomplishments
- I gained a Grade C in all my A-Levels in 2021.
- I gained a 2:2 for my Bachelor of Arts Degree in History in 2024.
Certification
- I gained a certificate from LAMDA in 2016, for my persuasive speech presentation that focused on current affairs at the time.
- In 2024, I gained a Merited certificate from Blackrook Academy for successfully completing a four-week training course, titled 'Social Media and Content Creator Bootcamp', which focused heavily on filming and video editing.
Languages
English
Native
References
References available upon request.
Timeline
Volunteer
King Richard III Visitor Centre
09.2024 - 02.2025
Sales Assistant
The Card Factory
11.2023 - 05.2024
Food and Beverage Assistant
Warwick Castle
05.2022 - 12.2022
Bachelor of Arts - History
Royal Holloway: University of London
09.2021 - 06.2024
A-Level Grades - English Language and Literature, Drama and Theatre, History
Halesowen College
09.2019 - 06.2021
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