Grace Middleton

• Managed day-to-day session operations, coordinating coaches, gymnasts, and junior leaders to ensure smooth delivery.
• Supported coaches in developing confidence and refining coaching techniques, improving overall session effectiveness.
• Led and ran recreational gymnastics sessions, ensuring safety and engagement to enhance participant experience.
• Handled multiple tasks while maintaining safety, organisation, and customer service standards.
• Communicated professionally with parents and management, answering enquiries and resolving issues.

Communicated effectively with children and parents, ensuring consistent understanding and support for their development.

Managed behaviour calmly during challenging moments, reinforcing respectful boundaries and promoting a positive environment.

Supervised children in safe spaces, fostering positive daily routines and enhancing overall well-being.

• Maintained high cleanliness standards across all duties each shift.
• Managed workload independently to consistently meet deadlines.
• Swept, vacuumed, polished and mopped hard floors within establishment.
• Followed sanitisation, health and hygiene regulations.
• Completed cleaning projects on time, maintaining customer satisfaction and loyalty.