Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Hobbies
Timeline
Generic

Grace Mattson

Saffron Walden,Essex

Summary

Energetic and versatile graduate with a fresh approach to ideas. With a degree in Film Production, I have demonstrated a conscientious and efficient work style, consistently delivering excellent results. My adaptability and strong interpersonal skills have allowed me to excel in both office and front-of-house environments. I possess exceptional communication skills, both written and verbal, and have a proven track record of quickly learning new skills and expanding my expertise.

Overview

10
10
years of professional experience
9
9
years of post-secondary education

Work history

Purchase Ledger Clerk

VCCP
London
10.2020 - Current
  • Entrusted with the responsibility of overseeing day-to-day financial operations and payments for two departments
  • Skilfully manage payments, including matching and coding invoices, preparing and executing BACS payments
  • Proficiently handle VAT payments and ensure compliance with IR35 regulations for freelancers
  • Take charge of staff expenses, setting up new supplier accounts, and maintaining existing account details
  • Reconciled supplier statements and maintain strong relationships with suppliers
  • Additionally, perform essential tasks such as managing petty cash, filing invoices, and accurate data entry.
  • Reconciled supplier accounts, investigating and resolving unknown or missing transactions via email, post and phone to minimise discrepancies.
  • Managed supplier accounts within Paprika, including creating new suppliers, updating changes to details and maintaining an up-to-date approved supplier listing for maximum productivity.
  • Created and edited spreadsheets to present complex data using Microsoft Excel.
  • Verified invoices against purchase orders to support smooth execution of month-end processes.
  • Applied approval processes to validate invoices and other financial documents.
  • Produced KPIs based on performance tracking and data analysis to guide team members.
  • Approved expenses in line with company's financial policies, escalating concerns and discrepancies.

Front of House Coordinator/Advertising Assistant

VCCP
London, London
01.2020 - 10.2020
  • Managed multiple floors of the office building, ensuring smooth operations and a welcoming environment
  • Successfully organized catering and planned events and pitches within the company, showcasing proactive nature and charisma in selling the company to prospective clients
  • Demonstrated excellent interpersonal skills by meeting and greeting clients, providing hospitality, and efficiently managing office booking systems.
  • Delivered front of house duties with warm and professional manner.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Liaised with office cleaners and maintenance service providers for jobs.
  • Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
  • Coordinated and facilitated internal and external company events.
  • Operated fax machines, copy machines and other standard office equipment.

Office Facilities Assistant

The & Partnership
London
10.2019 - 10.2019
  • Maintained smooth flow of incoming and outgoing mail, displaying excellent organizational skills in handling packing and tracking delivery.
  • Prepared meeting rooms, providing necessary stationary and equipment as required.
  • Ensured meeting rooms were tidy before and after each setting.
  • Organized meals and snacks for meetings, including setting up cutlery, glasses, and crockery.
  • Actively maintained stock levels of tea, coffee, and stationary, including refilling water coolers.

Receptionist

M&C Saatchi
London
09.2019 - 09.2019
  • Played a key role in front-of-house operations, extending a warm welcome to clients, and facilitating their needs.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Delivered front of house duties with warm and professional manner.
  • Managed the meeting room booking system, efficiently handled email and telephone correspondence, and ensured seamless communication between clients and employees.

Corporate Sales Assistant

Hotel Chocolat
Royston, Hertfordshire
10.2019 - 12.2019
  • Provided exceptional customer service by answering telephone calls, addressing customer orders, and resolving complaints promptly
  • Efficiently managed email correspondence with clients, handling inquiries, providing recommendations, processing orders, and addressing any concerns
  • Utilized Excel and formulas to create quotes and accurately input client orders, while also ensuring stock levels were maintained and coordinating with carriers and dispatch when necessary.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Collaborated with sales managers to meet target quotas.

Production Assistant

Unit 1 Films
Cheltenham
01.2019 - 05.2019
  • Developed refined post-production skills in sound and editing, working alongside dedicated professionals
  • Demonstrated excellent organizational skills by contributing to the day-to-day administrative tasks within a busy production house.
  • Switched between jobs quickly and efficiently to help with ad-hoc tasks.
  • Used initiative to complete tasks with minimal instructions and supervision.
  • Managed personal workload to maximise productivity and adapt to changing needs of teams.
  • Organised production schedules and managed contracts.
  • Ran errands to support senior staff with heavy workloads.

Team Leader/Waitress

The Crown and The Air Balloon
08.2014 - 01.2019
  • Served as a team leader for a bustling restaurant/pub in Cheltenham, overseeing staff and delegating tasks in the absence of the GM or Assistant GM
  • Provided exceptional service as a waitress and occasionally worked behind the bar
  • Ensured the well-being of team members and maintained authority and respect within the workplace
  • Upheld professional and sanitary standards through diligent cleaning
  • Developed strong interpersonal and multitasking skills while working closely with customers and colleagues
  • Managed bookings and phone calls to ensure smooth operations of the establishment.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Promoted professionalism and effective communication among staff to develop productive relationships.
  • Participated in safety and risk assessments and suggested hazard reduction strategies.

Advertising Assistant

Havas Marketing Group
London
07.2017 - 08.2017
  • Contributed to organizing market research for beauty campaigns, utilizing both online and on-the-street research methods
  • Actively participated in meetings with the creative team, assisting in the organization of ideas for a charity campaign for a hospice
  • Assisted in typing documents and organizing files for senior staff members
  • Had the opportunity to attend meetings with major clients, such as Sky.
  • Collaborated with marketing manager, clients and partners to support marketing strategy development.
  • Wrote informative, persuasive, SEO-friendly content to support online brand presence.
  • Suggested ideas for creative and engaging social media posts.

Journalism Assistant

The Telegraph
London
08.2015 - 08.2015
  • Demonstrated excellent organizational skills by maintaining and organizing the company's filing system
  • Handled incoming calls, typed necessary documents and correspondence, and provided additional support as required
  • Efficiently completed printing tasks and successfully ran professional errands.
  • Handled various day-to-day admin responsibilities to maintain smooth business operations.
  • Demonstrated open communication and collaborated with various teams.
  • Completed assigned work within deadlines and to company standards.
  • Typed and edited documents and presentations for manager.
  • Communicated with internal departments, answered calls and scheduled travel arrangements.
  • Scanned, photocopied and filed records for department.

HR Assistant

Venda
London
10.2013 - 07.2014
  • Exhibited strong organizational skills by maintaining and organizing the company's filing system
  • Responsibly handled incoming calls, typed necessary documents and correspondence, and effectively assisted with printing tasks
  • Skillfully completed professional errands as required.
  • Supported HR Managers in developing performance management procedures, increasing operational productivity.
  • Handled employee enquiries and complaints, escalating issues to managers when needed.
  • Communicated courteously, confidently and clearly at all levels across organisation.
  • Maintained and updated employee files and records.
  • Understood importance of strict confidentiality at all times and handled confidential personal information.

Education

Teaching English as a Foreign Language Qualification (TEFL) -

Bachelor of Arts - Film Production

University of Gloucestershire
Cheltenham, Gloucestershire
09.2016 - 05.2019

GCSEs -

Saffron Walden County High School
Saffron Walden, Essex
09.2009 - 07.2014

A-Levels -

Saffron Walden County High School
Saffron Walden
09.2014 - 07.2016

Skills

  • Supplier account management
  • Month-end reporting
  • Bank reconciliations
  • Expense management
  • Purchase ledger maintenance
  • Query resolution
  • Microsoft Excel including v-lookup and pivot tables
  • Account reconciliation
  • Strategic scheduling
  • Open and clear communicator
  • Fast typing speed
  • Organised and reliable
  • Telephone skills
  • Professional appearance
  • Multitasking and prioritisation
  • Personable and outgoing

Additional Information

Directed and wrote the social realism/drama short film "Leah," nominated for Best Drama and Best Screenplay, winning the award for Best Craft Directing. Selected for the 2021 Paris Independent Film Festival and LA Shorts International Film Festival.

Winner of a competition to receive work experience at the Guardian based on a written piece of journalistic work.

Raised £4,000 for Cancer Research through a skydiving event, receiving the Jack Petchy Award.

Recognized with the Saffron Award for outstanding excellence and achievement in secondary school studies.

Head of the Student Committee within my school's sixth form.

Languages

English
Native
Spanish
Beginner

Hobbies

 Volunteering at my local dog groomers in my summer holidays, and helping the charity The Laughter Specialists with event organisation and fundraising. 

Mentoring students in the lower school whilst in my last year of sixth form. 

Hobbies include travel, having spent time in Mexico, Ugada and Colombia to name a few in the past year. 

I have a keen interest in sociology, which has been reflected many of the films I've written and worked on within university and my personal projects. 

Enthusiastic approach to all projects and tasks. I’m good in social situations with a go-to attitude. I’m also a keen learner with a passion for reading. 

Timeline

Purchase Ledger Clerk

VCCP
10.2020 - Current

Front of House Coordinator/Advertising Assistant

VCCP
01.2020 - 10.2020

Office Facilities Assistant

The & Partnership
10.2019 - 10.2019

Corporate Sales Assistant

Hotel Chocolat
10.2019 - 12.2019

Receptionist

M&C Saatchi
09.2019 - 09.2019

Production Assistant

Unit 1 Films
01.2019 - 05.2019

Advertising Assistant

Havas Marketing Group
07.2017 - 08.2017

Bachelor of Arts - Film Production

University of Gloucestershire
09.2016 - 05.2019

Journalism Assistant

The Telegraph
08.2015 - 08.2015

A-Levels -

Saffron Walden County High School
09.2014 - 07.2016

Team Leader/Waitress

The Crown and The Air Balloon
08.2014 - 01.2019

HR Assistant

Venda
10.2013 - 07.2014

GCSEs -

Saffron Walden County High School
09.2009 - 07.2014

Teaching English as a Foreign Language Qualification (TEFL) -

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Grace Mattson