GRACE MARAMBI
Redhill,Surrey
Summary
Versatile professional with extensive expertise in customer service, client relations, and sales support, complemented by strong written and verbal communication skills. Adept at managing high-pressure situations with calm efficiency, ensuring high-quality standards while maintaining flexibility and adaptability to change. Proficient in Microsoft Office applications, event organisation, supply chain coordination, and administration, with a proven ability to enhance client retention and deliver exceptional customer experiences. Skilled in multi-tasking, teamwork, and training, with additional qualifications in driving and CPR. Committed to leveraging a diverse skill set to contribute effectively to organisational success.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Healthcare Assistant
Triple Care Healthcare Services
Redhill, Surrey
10.2022 - 12.2025
- Support clients with personal care including washing, dressing, grooming, and toileting while promoting dignity and comfort.
- Assist with mobility, including bed transfers and safe hoist operation.
- Monitor vital signs and observe changes in health, reporting promptly to healthcare professionals.
- Administer prescribed medication and maintain accurate MAR records.
- Provide companionship through reading, games, and mental-stimulation activities.
- Maintain a clean and safe environment through light housekeeping and infection control practices.
- Assist with mealtimes, including feeding support where required.
- Help clients follow exercise or physiotherapy routines to support strength and mobility.
- Keep detailed, confidential care notes and incident records.
- Coordinate daily routines such as appointments, medication times, and meal schedules.
Education
Diploma - Education
Madziva Teachers College
Zimbabwe 01.2018 - 01.2022
6 GCSE O-Levels - Maths & English
Vimbai High School
Zimbabwe 01.2013 - 01.2016
Skills
- Personal care & dignity-centred support
- Medication administration & safe record keeping
- Mobility & hoist assistance (mobile & ceiling)
- Safeguarding & confidentiality awareness
- Dementia & mental health support
- Communication with families & professionals
- Infection prevention & control
- Monitoring vital signs
- Time management & teamwork
- Documentation and accurate reporting
- Compassion, patience & professionalism
- End-of-life support
- First Aid trained
- Patient care support
- Mobility assistance
- Client companionship
- Medication administration
- Health monitoring
- Personal hygiene aid
Certification
- Safeguarding (Adults & Children)
- CPR & First Aid
- Infection Control Level 2
- Medication Administration Level 2
- Moving & Assisting People Level 2
- Mental Health Awareness
- Dementia Care
- Fall Prevention & Safe Bedrails
Additional information
- Full UK Driving Licence
- Strong interest in DIY crafts, travel planning, and problem-solving activities
Timeline
Healthcare Assistant
Triple Care Healthcare Services
10.2022 - 12.2025
Diploma - Education
Madziva Teachers College
01.2018 - 01.2022
6 GCSE O-Levels - Maths & English
Vimbai High School
01.2013 - 01.2016