Grace Mander
Digital Consultant
Bristol
Summary
Hardworking Consultant excellent at turning prospects into clients and delivering exceptional presentations. Engaging, personable and focused on delivering exemplary customer service. Outstanding motivator with adaptable communication style and success in collaborating across organizational levels.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Digital Consultant
One Care (BNSSG)
Bristol
06.2018 - Current
- Planning and delivering training sessions to GP practices to support with the use of their consultancy system, EMIS Web and related third party applications.
- Managing project documentation from requirements to summary and evaluation.
- Creating Data sharing agreements taking into consideration Information Governance in Healthcare.
- Creating resources for GP practices such as searches to gather data, protocols and templates to support data entry into medical records.
Recruitment Consultant
ISL Recruitment and Parker White Consulting
Bristol
05.2016 - 04.2018
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Market included software developers in the North of the UK.
- Client Relationship Management, business development, sales and negotiation, marketing and advertising.
Waitress
The Anchor
Bristol
09.2015 - 03.2016
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Sales Representative
Coversafe Ltd
Essex
03.2013 - 03.2016
- Supporting customers with their enquiries into the products available and how to appropriately take measurements of their space for the product to fit.
- Assisting in the showroom when customers arrive face to face.
- Processing orders and distributing brochures.
- Business development through calls to repeat customers.
- Banking and in some cases operating machinery.
Cashier
Pizza Hut
Essex
05.2014 - 05.2015
- Taking customer orders
- Preparing and packing food
- Cooking, cleaning and processing transactions
Assistant Teacher
Ashingdon Horse Riding Centre
01.2008 - 09.2010
- Cleaning stables, grooming horses and following guidelines for feeding
- Taking customer queries in person and over the phone
- Booking in customer lessons
- Assisting the teacher with horse riding lessons, leading the horses around the school and giving students tips for riding.
Education
Project Management
Prince 2 Foundation
Bristol 06.2021 - 09.2021
Bachelor's Degree - Business Management
University of The West of England
Bristol 09.2013 - 09.2017
A Levels - Information Technology, Business Mng And Eng Lit
Brentwood County High School
09.2011 - 09.2013
GCSE's - Eng, Math, Science, IT And Textiles
Brentwood County High School
Essex 09.2009 - 09.2011
Skills
Planning and delivering training sessions
Gathering requirements and problem solving
Communicating professionally with groups of people
Quickly learning and becoming an expert with new IT systems
Snowboarding, Horse Riding and most sports related activities
I was on the snowboarding social society at university, the Netball team for my High School and the social committee at One Care (most recent employer) - I like to get involved with social groups.
Timeline
Project Management
Prince 2 Foundation
06.2021 - 09.2021
Digital Consultant
One Care (BNSSG)
06.2018 - Current
Recruitment Consultant
ISL Recruitment and Parker White Consulting
05.2016 - 04.2018
Waitress
The Anchor
09.2015 - 03.2016
Cashier
Pizza Hut
05.2014 - 05.2015
Bachelor's Degree - Business Management
University of The West of England
09.2013 - 09.2017
Sales Representative
Coversafe Ltd
03.2013 - 03.2016
A Levels - Information Technology, Business Mng And Eng Lit
Brentwood County High School
09.2011 - 09.2013
GCSE's - Eng, Math, Science, IT And Textiles
Brentwood County High School
09.2009 - 09.2011
Assistant Teacher
Ashingdon Horse Riding Centre
01.2008 - 09.2010