Grace Khongsup
2:1 Biomedical Science Graduate
London
Summary
I am a highly motivated and hard-working person; I have developed a strong skill set in providing outstanding service to internal and external customers. I am a proactive problem solver, capable of adapting quickly to new challenges. I am willing to exceeds all expectations and maintain a high standard in all aspects within the workplace. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Receptionist
Greenleaves Dental Practice
01.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
Front of house
Camile Thai Winton
05.2024 - 08.2024
- Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
- Trained new employees on front of house policies, procedures, and best practices to ensure consistent service quality.
Pharmacist Assistant
Elms Pharmacy
12.2021 - 04.2022
- Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
- Assisted pharmacists in compounding specialised medications for individual patient needs as required.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Education
Bachelor of Science - Biomedical Sciences
Bournemouth University
Bournemouth, United Kingdom 04.2001 -
Presdales School
Ware, United Kingdom 04.2001 - 01.2022
Robert Barclay Academy
Hoddesdon, United Kingdom 01.2016 - 01.2020
Skills
- Adaptibility
- Quick Decision Making
- Skillful communication
- Reliable
- Teamwork
- Organised
- Problem solving
- Fluent in both English and Thai
- File management
- Time management
- Data entry
- Office management
Leadership
- Gold Dofe Award
- Through dedication, organisation, and teamwork; I have persevered the tasks that have put me out of my comfort zone.
- Mental Health Ambassador
- Provided support and empower others who was struggling with mental health challenges, raising awareness about mental health issues, and being understanding to those in need.
Communication
My excellent communication skills enable me to collaborate effectively with customers. I thrive in a collaborative work environment; I am a dedicated team player and I always contribute to make efforts with my fellow colleagues.
Timeline
Front of house
Camile Thai Winton
05.2024 - 08.2024
Pharmacist Assistant
Elms Pharmacy
12.2021 - 04.2022
Receptionist
Greenleaves Dental Practice
01.2020 - Current
Robert Barclay Academy
01.2016 - 01.2020
Bachelor of Science - Biomedical Sciences
Bournemouth University
04.2001 -
Presdales School
04.2001 - 01.2022
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