Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Haswell

Durham,Durham

Summary

Offering strong interpersonal skills and customer-focused approach. Knowledgeable about basic sales techniques, communication, and teamwork. I am enthusiastic about learning and contributing to team environment.

Overview

3
3
years of professional experience
24
24
years of post-secondary education

Work History

Retail sales associate

Sainsburys
Durham
10.2021 - Current

Throughout my time at Sainsbury's I have flexibly worked across multiple customer access points. This job involved handling cash and card transactions along with providing customers with advice on the right products for them including helping them find stock in the stock or even helping them access their needs in other stores. This job also includes ensuring the store is in the correct condition for new promotions and making the store is tidy and accessible for customers. My job also handles company finances in the food department, by verifying the availability of stock - this includes finding stock and adding the money back in if necessary. I have worked on the checkouts and shop floor during peak seasonal trade periods and gave ideal customer service by solving problems customers have faces.

Education

GCSEs - English Language

Durham Community Business College
Durham
09.2014 - 06.2019

GCSEs - English Literature

Durham Community Business College
Durham
09.2014 - 06.2019

GCSEs - History

Durham Community Business College
Durham
09.2014 - 06.2019

GCSEs - French

Durham Community Business College
Durham
09.2014 - 06.2019

NQV Level 3 Applied Certificate - Criminology

Durham Sixth Form Centre
Durham
09.2019 - 06.2021

NQV Level 3 Applied Diploma - Criminology

Durham Sixth Form Centre
Durham
09.2019 - 06.2021

BTEC - Health and Social

Durham Sixth Form Centre
Durham
09.2019 - 06.2021

Skills

- Customer Service

- Communication Skills

- Problem Solving

- Financial Management

- The ability to work in a team or by myself

- Quick and Efficient

- Time Management

- Technological Skills

- Stock Counting

- Planograms

- Merchandise control


Timeline

Retail sales associate

Sainsburys
10.2021 - Current

NQV Level 3 Applied Certificate - Criminology

Durham Sixth Form Centre
09.2019 - 06.2021

NQV Level 3 Applied Diploma - Criminology

Durham Sixth Form Centre
09.2019 - 06.2021

BTEC - Health and Social

Durham Sixth Form Centre
09.2019 - 06.2021

GCSEs - English Language

Durham Community Business College
09.2014 - 06.2019

GCSEs - English Literature

Durham Community Business College
09.2014 - 06.2019

GCSEs - History

Durham Community Business College
09.2014 - 06.2019

GCSEs - French

Durham Community Business College
09.2014 - 06.2019
Grace Haswell