Grace Gale

Registered applicants, conducted viewings, maintained clear communication with clients and vendors during sales and lettings process to ensure smooth transactions. Conducted market research, performed property appraisals, prepared marketing materials, progressed sales, ensured compliance, and contributed to re‑branding and business development initiatives. Maintained high customer service standards, ensured accurate contract management, created performance-tracking spreadsheets for effective data reporting.

Registered applicants, matched them to suitable properties, conducted viewings, handled enquiries, and provided timely feedback to vendors to enhance customer satisfaction. Negotiated offers, conducted market research and property appraisals, prepared marketing materials, and launched new listings to increase property visibility. Collaborated with solicitors and third-party professionals, delivered high-quality customer service, and played a key role in achieving office targets.

Registered applicants, matched them to suitable properties, conducted viewings, handled enquiries, and provided timely feedback to vendors, enhancing client satisfaction. Negotiated offers, conducted market research and property appraisals, prepared marketing materials, and launched new listings, increasing property visibility. Collaborated with solicitors and third-party professionals, delivered high-quality customer service, and supported office targets, fostering team success.

Greeted and welcomed guests, explained service processes, managed allergies and dietary requirements to enhance guest experience. Handled order taking, coordination with the kitchen, and efficient delivery of food while overseeing the order system. Resolved complaints and supported staffing needs, ensuring smooth front‑of‑house operations and maintaining high customer satisfaction.

Served food and drink, maintained clean and well-stocked bar, upheld high hygiene standards throughout service. Collaborated with team to deliver efficient, quality service, ensuring exceptional customer care.

Travelled between residences to deliver personal care, including bathing, shaving, changing clothing, preparing meals, prompting medication, and ensuring clean living environments. Built rapport with clients through respectful support, encouraging independence and ensuring all personal needs were met. Demonstrated reliability and compassion in providing consistent, high-quality care across multiple households.

Supported child with complex needs through interactive play and daily care, including feeding, changing, bathing, administering medication via gastrostomy, and safely hoisting within family home. Accompanied family on outings to enhance child’s wellbeing and ensure safety during continuous care.

Supported children with schoolwork, monitored progression, and created individual learning targets to enhance academic development. Assisted teacher with classroom activities, applying training in hoisting, gastrostomy medication, basic Makaton, and PROACT SCIPr to deliver safe and effective support for children with additional needs.