Grace Flynn
Welwyn Garden City,Hertfordshire
Summary
I am a hard worker with strong organisational skills and dedication, who is looking to grow within a company and learn new skills, individually and as part of a team. I work well under pressure, and enjoy a fast paced environment.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Retail Distribution Admistrator
PayPoint
Welwyn Garden City, Hertfordshire
2024.10 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity, and updated processes.
- Successfully delivered on tasks within time sensitive deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Shadowed other teams in the business to gain a broader understanding of my role.
- I was involved in school outreach days to give mock interviews and inform them on the business.
STUDENT AMBASSADOR
University of Reading
Reading
2023.10 - 2024.03
- During my time as a Student Ambassador, I had to work closely with a range of people from my teachers, peer and the general public
- I used my public speaking skills with a speech to the perspective students and honed my confidence in being an excellent communicator while conversing one on one with lots of different people.
CUSTOMER ASSISTANT
H&M
Welwyn Garden City, Hertfordshire
2022.05 - 2022.09
- I worked as a sales assistant in H&M, where I furthered my customer service skills, attention to detail and team work
- I gained further confidence in being an independent worker, taking my own initiative and also time management.
- Handled cash and card payments with accuracy.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
CUSTOMER ADVISOR
Boots
Welwyn garden city
2019.11 - 2021.09
- During my time as a Customer advisor I was a confident sales guide and always strived to be as helpful as possible while also being efficient in team work and presenting the store
- I was also apart of the COVID testing team and had independent responsibilities in chilled food.
Education
Bachelor of Arts - History and International Relations
University of Reading
Reading, RDG 2021.09 - 2024.06
GCSE -
Stanborough School
Welwyn Garden City, HRT 2018.09 - 2019.08
A-Levels -
Stanborough School
Welwyn Garden City, HRTSkills
- Group Leadership
- Customer Service
- Team work
- Calm under pressure
- Well-Organised Multitasker
- Public speaking
- Excellent verbal and written communication skills, both via email and telephone
Affiliations
- Book Club
Accomplishments
Bronze Duke of Edinburgh
Timeline
Retail Distribution Admistrator
PayPoint
2024.10 - Current
STUDENT AMBASSADOR
University of Reading
2023.10 - 2024.03
CUSTOMER ASSISTANT
H&M
2022.05 - 2022.09
Bachelor of Arts - History and International Relations
University of Reading
2021.09 - 2024.06
CUSTOMER ADVISOR
Boots
2019.11 - 2021.09
GCSE -
Stanborough School
2018.09 - 2019.08
A-Levels -
Stanborough School