Grace Edwards
Banbury, Oxon,Oxfordshire
Summary
Highly responsible and reliable professional with expertise in strategic planning, stress management, cash handling, and till reconciliation. Demonstrates strong team collaboration and resource optimisation skills, effectively managing sections to enhance operational efficiency. Known for creative thinking and a commitment to excellence, seeking opportunities to leverage these competencies in a dynamic work environment.
Overview
5
5
years of professional experience
Work history
Waitress
The George at Brailes
Lower Brailes, Warwickshire
06.2024 - 09.2024
- Memorised complete menu and offered guests knowledgeable suggestions.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Handled cash transactions accurately, ensured balanced till at end of shift.
Waitress
El Café
Shipston on Stour, Warwickshire
05.2019 - 09.2021
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Checked customer IDs to confirm age before selling age-restricted products.
- Led a team of up to 8 people, ensuring seamless teamwork for best customer service.
Education
GCSEs -
Shipston High School
Shipston on Stour, Warwickshire 09/2019 - 05/2021
A-Levels -
Chipping Campden Sixth Form
Chipping Campden, Gloucestershire 09/2021 - 05/2023
Bachelor of Science - Economics and International Relations
Aberystwyth University
Aberystwyth 09/2023 -
Skills
- Strategic planning
- Stress management
- Cash handling and till reconciliation
- Team collaboration
- Resource optimisation
- Section management
- Creative thinking
- Highly responsible and reliable
University Officer Training Corps
I am currently with the UOTC in my local detachment in Aberystwyth. It is here that over the past year I have gained valuable knowledge, and have been able to increase my skills within leadership, communication, problem solving, time management, personal admin, and personal resilience during in-field exercises.
References
References available upon request.
Timeline
Waitress
The George at Brailes
06.2024 - 09.2024
Waitress
El Café
05.2019 - 09.2021
GCSEs -
Shipston High School
09/2019 - 05/2021
A-Levels -
Chipping Campden Sixth Form
09/2021 - 05/2023
Bachelor of Science - Economics and International Relations
Aberystwyth University
09/2023 -
Similar Profiles
Samantha CasselmanSamantha Casselman
Adjunct Nursing Clinical Instructor at George Mason University, George Washington UniversAdjunct Nursing Clinical Instructor at George Mason University, George Washington Univers
Maxelle PhillipsMaxelle Phillips
Assistant Manager - Pub at The George Petersfield - Re Cucina LimitedAssistant Manager - Pub at The George Petersfield - Re Cucina Limited
Nkese NwachukwuNkese Nwachukwu
Registered Nurse at The George Washington University HospitalRegistered Nurse at The George Washington University Hospital
Peter GilesPeter Giles
Senior Software Engineer at Redox Software LimitedSenior Software Engineer at Redox Software Limited
Flo SwantonFlo Swanton
Groom at Churn FarmGroom at Churn Farm