GRACE EDEBOR
Stockport,GREATER MANCHESTER
Summary
Dedicated healthcare professional with extensive experience in patient care and clinical record management in fast-paced environments. Strong understanding of patient confidentiality and clear communication ensures reliable documentation. Expertise in digital administration enhances data accuracy and workflow support. Committed to optimising patient information processes and enhancing the efficiency of clinical services.
Overview
1
1
Certification
6
6
years of post-secondary education
9
9
years of professional experience
Work history
Health care assistant
Borough Care
stockport, Greater Manchester
2024.03 - Current
- Assisted in patient care, improved comfort and well-being.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Provided emotional support to patients and their families during difficult times.
- Maintained strict adherence to infection control measures to create a safe environment for staff and patients.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Provided support for electronic patient records, managed digital referrals, and maintained clinical documentation.
- Promoted awareness of information governance while ensuring confidential handling of patient information.
Administrative support officer
Ecobank Nigeria
Enugu, Enugu State
2017.12 - 2023.09
- Handled incoming calls professionally, offering superior customer service.
- Managed queries in person, by phone and via email with exceptional customer care.
- Collated data for accurate record-keeping and future reference.
- Organised filing system for important and confidential office documents.
- Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
- Executed office maintenance tasks, promoting a safe and clean environment.
- Monitored office inventory supplies, re-ordering for service provisions.
- Increased productivity with effective delegation of tasks.
- Assisted colleagues to meet project deadlines ahead of time.
- Conducted research via multiple channels to compile information for staff needs.
Education
Higher National Diploma - Taxation
Federal Polytechnic Imo State
Nigeria 2014.02 - 2019.10
Skills
- Patient care
- Patient handling techniques
- Healthcare ethics
- Organisational standards
- Respecting cultural differences
- Advanced communication skills
- Emotional resilience
- Supporting family members
Languages
English
Upper intermediate (B2)
Certification
- Diploma in Information Technology 2017
- digital Marketing Certificate 2020
- Care Certificate 2023
- Maybo Certificate 2026
Affiliations
- Digital Learning, Reading,Cooking.
Additional Information
Open to Data Administration and Digital Health roles. Eligible for Skilled Worker Visa sponsorship.
References
References available upon request.
Timeline
Health care assistant
Borough Care
2024.03 - Current
Administrative support officer
Ecobank Nigeria
2017.12 - 2023.09
Higher National Diploma - Taxation
Federal Polytechnic Imo State
2014.02 - 2019.10