Grace Cassells
Glasgow,scotland
Summary
Friendly and reliable individual with much experience in customer service and fast paced environments. very confident working with the public, in teams, and under pressure during busy periods. Experienced in retail and international work, with a strong work ethic and positive attitude
Overview
6
6
years of post-secondary education
3
3
years of professional experience
Work history
Team Member
Greggs
Glasgow
2023.11 - Current
- Working in a busy food retail environment serving customers daily
- Handling cash and card transactions
- Maintaining cleanliness and food safety standards
- Delivered friendly and efficient customer service
- Serve customers during busy shifts, taking orders and handling payments
- Use the till for cash and card payments, keeping everything accurate
- Prepare food while following hygiene and safety standards
- Keeping the shop clean, stocked, and welcoming for customers
Arts and Crafts leader (paid)
camp paradise point
McCall, Idaho
2025.05 - 2025.08
- Planned and prepared materials and activities for arts and crafts sessions
- Led back to back activities in a fast paced camp environment
- Made sure activities were safe and suitable for all campers
- Worked at the waterfront checking campers in and out and making sure life jackets were worn properly Kept track of campers during activities and made sure everyone was accounted for
- Helped during guest season with events including a wedding and family group bookings Supported arts and crafts and helped wherever needed during busy periods
Education
Scottish Qualifications Certificate -
Renfrew Highschool
2018.08 - 2024.04
Environment: journey through a changing world
Open University - Online
2026.01 - 2026.09
Skills
- Customer service
- Teamwork in fast paced environments
- Leadership and group supervision
- Communication
- Time management
- Adaptability
- Cash handling
- Working under pressure
Availability
Available for full seasonal work (from end October onwards). IEC Working Holiday approved. I have my Port of Entry Letter and my work permit will be issued when I arrive in Canada.
Timeline
Environment: journey through a changing world
Open University - Online
2026.01 - 2026.09
Arts and Crafts leader (paid)
camp paradise point
2025.05 - 2025.08
Team Member
Greggs
2023.11 - Current
Scottish Qualifications Certificate -
Renfrew Highschool
2018.08 - 2024.04