Grace Blake
Fallowfield,Manchester
Summary
I am a dynamic and motivated university student pursuing a degree in criminology, with a passion for the hospitality industry and a good grasp of team leadership. I thrive in social settings, enjoying nights out with friends, which fuels my enthusiasm for creating vibrant customer experiences. With hands-on experience in various hospitality roles, I am eager to learn new skills and contribute to a team-focused environment. My strong work ethic, combined with excellent communication abilities, makes me a reliable candidate for a team leader position in a bar setting.
Overview
6
6
years of professional experience
Work History
Bartender
Stonegate groups
Manchester
05.2024 - Current
- Collaborated with team members to provide seamless service during busy periods.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
- Completed end-of-day clean up to reset bar for next day.
- Supported serving staff with fast, accurate beverage preparation.
Bartender
Stonegate Pubs
Manchester
11.2022 - 05.2024
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Provided excellent service to customers, resulting in repeat business.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Recommended drinks to customers, increasing overall sales.
- Collaborated with team members to provide seamless service during busy periods.
- Created an inviting atmosphere through friendly interaction with customers.
- Worked closely with new starters to ensure business standards are followed and welcoming them into the new team.
Bartender
Stonegate groups
Lyndhurst, Hampshire
07.2022 - 04.2024
Kitchen staff member
Stonegate groups
Lyndhurst, Hampshire
05.2018 - 06.2022
- Improved kitchen flow by maintaining a clean and organised workspace.
- Assisted in food preparation for enhanced meal quality.
- Ensured smooth service with effective communication skills.
- Followed health and safety guidelines, ensuring a safe work environment.
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Cleaned utensils and equipment to maintain hygiene standards.
- Managed time effectively during busy periods for optimal productivity.
Education
Bachelor of Arts - Criminology
Manchester Metropolitan University
Manchester 10.2022 -
A-Levels -
Peter Symonds College
Winchester, Hampshire 09.2020 - 06.2022
GCSEs -
Hounsdown Secondary School
Totton, Hampshire 09.2015 - 06.2020
Skills
- Cocktail preparation
- Customer service
- Customer engagement
- Speed and efficiency
- Night shift availability
- Drink recommendation
Timeline
Bartender
Stonegate groups
05.2024 - Current
Bartender
Stonegate Pubs
11.2022 - 05.2024
Bachelor of Arts - Criminology
Manchester Metropolitan University
10.2022 -
Bartender
Stonegate groups
07.2022 - 04.2024
A-Levels -
Peter Symonds College
09.2020 - 06.2022
Kitchen staff member
Stonegate groups
05.2018 - 06.2022
GCSEs -
Hounsdown Secondary School
09.2015 - 06.2020
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