Grace Barber
Selby,England
Summary
A dedicated student seeking a flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support theteam.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
RSPCA Sales assistant
RSPCA
Selby, North Yorkshire
11.2023 - 07.2024
- Improved customer service by efficiently handling queries and complaints. Along with aiding people in locating merchandise, and ensuring it was delivered to them safely.
- Assisted customers with product selection for optimal satisfaction. One example included helping someone choose the correct trousers through the use of a measuring tool to accurately measure the seam. Another example includes helping someone choose the correct size and colour of dishes for an event.
- Fostered a welcoming store environment by maintaining clean and well-organised displays. Additionally, the clothing on the rack was maintained in size order to help customers find the correct size they needed. Also, I initiated small talk and maintained a consistent smile.
- Offered personalised shopping advice to enhance customer experiences.
Education
Bachelor of Arts - English Literature
York St Johns University
York 10.2021 - 06.2024
Skills
- Price tagging
- Customer Service
- Confident communicator
- Patience and empathy
- Computer literate
- Empathetic listening
- Health and safety procedures
- Teamwork and communication
- Critical thinking
- Analytical
- Time management
- Resilience
- Passionate
- Comprehension
- Research
Certification
- Female Genital Mutilation: Recognising and Preventing FGM from Virtual College.
- Prevent awareness course from the UK Home Office.
- Prevent referrals course from the UK Home Office.
- Prevent Channel or Prevent Multi-Agency Panel (PMAP) course from The UK Home Office.
- Certificate in Diabetes Awareness for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in Food Allergy Awareness & Anaphylaxis for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in Epilepsy Awareness for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in Manual Handling for Secondary Schools & Academies from The National College. (2024-2025)
- Annual Certificate in Health & Safety at Work from The National College. (2024-2025)
- Annual Certificate in Safeguarding for Staff for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in understanding child-on-child abuse from The National College. (2024-2025)
- Annual Certificate in Fire Safety for Secondary Schools & Academies from the National College. (2024-2025)
- Certificate in Equality, Diversity & Inclusion for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in SEND Code of Practice for Secondary Schools & Academies from The National College. (2024-2025).
- DVLA Drivers License.
Timeline
RSPCA Sales assistant
RSPCA
11.2023 - 07.2024
Bachelor of Arts - English Literature
York St Johns University
10.2021 - 06.2024
- Female Genital Mutilation: Recognising and Preventing FGM from Virtual College.
- Prevent awareness course from the UK Home Office.
- Prevent referrals course from the UK Home Office.
- Prevent Channel or Prevent Multi-Agency Panel (PMAP) course from The UK Home Office.
- Certificate in Diabetes Awareness for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in Food Allergy Awareness & Anaphylaxis for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in Epilepsy Awareness for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in Manual Handling for Secondary Schools & Academies from The National College. (2024-2025)
- Annual Certificate in Health & Safety at Work from The National College. (2024-2025)
- Annual Certificate in Safeguarding for Staff for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in understanding child-on-child abuse from The National College. (2024-2025)
- Annual Certificate in Fire Safety for Secondary Schools & Academies from the National College. (2024-2025)
- Certificate in Equality, Diversity & Inclusion for Secondary Schools & Academies from The National College. (2024-2025)
- Certificate in SEND Code of Practice for Secondary Schools & Academies from The National College. (2024-2025).
- DVLA Drivers License.
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