GRACE ANDERSON
Doggan Heights, Candwr Lane,Monmouthshire
Summary
Accomplished Project Manager with expertise in leading cross-functional initiatives from business case to delivery. Utilises a blend of Waterfall and Agile methodologies, managing RAIDD logs and senior reporting to ensure project alignment across business, technical, risk, and finance teams. Focused on stakeholder management and project execution to enhance client satisfaction and optimise outcomes for organisational growth.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Project Manager for Admiral PaTH
Admiral Group plc
2025.01 - Current
- Lead delivery of Household and Travel Insurance projects from start to finish, combining Waterfall stage gate governance with Agile/Scrum delivery.
- Defined scope, objectives and deliverables with business and technical stakeholders aligned to strategic goals
- Chaired steering groups and reported to senior leadership on progress, RAG status, risks and decisions needed.
- Managed risks, issues and dependencies through RAIDD logs, including a regulatory change with up to £1m fine exposure, and trained colleagues in risk management to improve consistency across the team
- Planned and tracked delivery in Jira alongside Scrum teams working in two-week sprints, joining sprint planning and running check ins to remove blockers quickly.
- Maintained momentum on complex change initiative during key team absences by negotiating phased release plan, delivering customer benefits sooner.
- Developed cost estimates with technology teams and benefits forecasts with pricing, presenting findings to steering committees for informed decision-making.
- Established Household’s first PMO, facilitating workshops to implement Jira and stage gate governance, and authored a shared ways of working guide for Risk and Household projects.
Project Executive, Household
Admiral Group Plc
2024.01 - 2025.01
- Managed project governance across portfolio, including RAIDD logs, RAG reporting, and stage gate documentation to ensure compliance and visibility.
- Developed project documentation throughout initiation, planning, and delivery phases, ensuring clarity in scope of work, schedules, and status reports.
- After five months of being in the role, I took over a project on routing claims directly to suppliers and specialist teams when the Project Manager went on long term absence and led it to successful delivery. This led to my promotion to Project Manager within 12 months.
- Assisted PMs by organising meetings, preparing agendas, documenting minutes, and tracking action items to facilitate effective communication and project progression.
Claims Handler, progressing to Complex Personal Injury Claims Handler
Admiral Law Ltd (Admiral Group)
2016.11 - 2024.01
- Managed caseloads of up to 250 live claims from instruction to settlement or court, ensuring adherence to deadlines and thorough evidence management.
- Analysed medical and financial evidence to value complex claims (£15k–£25k), including calculating future losses.
- Coordinated medical experts, courts, barristers, and opposing solicitors while drafting witness statements, court documents, and briefs for barristers to support case progression.
- Resolved team complaints during supervisor's long-term absence while training and supporting colleagues to maintain team functionality.
Education
APM Project Fundamentals Qualification (PFQ) -
Association for Project Management
2025-01
Diploma of Higher Education (Merit) - Education Studies
University of Wales Trinity Saint David
2016-01
CILEx (Chartered Institute of Legal Executives): Level 3 Professional Diploma - Law and Practice
A levels (BCC) and Welsh Baccalaureate -
Caerleon Comprehensive School
Skills
- Project Management: initiation, planning, delivery, handover, closure
- Agile project management
- Risk, issue and dependency management (RAIDD logs)
- Governance: steering committees, working groups, stage gates, Go/No-Go
- Report writing
- Requirements Analysis
- Tools: Jira, SharePoint, MS Teams, Excel, Word, PowerPoint
- Stakeholder engagement
- Report writing
- Workshop facilitation
- Decision facilitation
- Team development
- Hybrid project delivery
- Hybrid project delivery
Certification
- APM Project Fundamentals Qualification (PFQ), Association for Project Management, 2025
- CILEx (Chartered Institute of Legal Executives): Level 3 Professional Diploma in Law and Practice, including distinctions in Contract, Criminal and Tort Law; Level 6 units in Civil Litigation and Client Care Skills
INTERESTS
I like to keep fit but keeping it interesting. I like a new challenge more than a routine, so over the years I've tried many styles of dance, and I'm currently doing spin and weightlifting classes and where possible persuading my partner to give me a free tennis lesson. Currently on the hunt for a line dancing class!
Hobbies and interests
- Ballet
- Reading
- Hiking
- Cooking
Timeline
Project Manager for Admiral PaTH
Admiral Group plc
2025.01 - Current
Project Executive, Household
Admiral Group Plc
2024.01 - 2025.01
Claims Handler, progressing to Complex Personal Injury Claims Handler
Admiral Law Ltd (Admiral Group)
2016.11 - 2024.01
APM Project Fundamentals Qualification (PFQ) -
Association for Project Management
Diploma of Higher Education (Merit) - Education Studies
University of Wales Trinity Saint David
CILEx (Chartered Institute of Legal Executives): Level 3 Professional Diploma - Law and Practice
A levels (BCC) and Welsh Baccalaureate -
Caerleon Comprehensive School