GOURAV KUMAR

• Serving as client-side Solutions Architect and Technical Lead, overseeing end-to-end delivery of Guidewire ClaimCenter (CC) across multiple travel insurance regions.
• Functioning as a client-side delivery lead, managing vendor team contributions across development, QA,BA, and DevOps to ensure successful execution of Guidewire solutions.
• Led technical architecture and integration design for:
• - Custom online claims portal integrated with ClaimCenter for self-service FNOL, document upload, and claims tracking

- SmartCOMM for automated document generation

- Microsoft Graph API for secure document delivery

- AI-powered document validation and fraud detection within claims workflow

• Worked closely with enterprise architects and business stakeholders to produce high-level designs (HLDs), workflow models, and sequence diagrams aligning functional needs with architectural standards.
• Improved business productivity by streamlining document handling, automating fraud flagging, and reducing manual effort in validation and routing.
• Acted as Scrum Master; facilitated Agile ceremonies, backlog prioritization, and cross-team coordination to ensure consistent velocity and delivery progress.
• Collaborated with DevOps teams to implement CI/CD pipelines (Azure DevOps, OpenShift, AWS) and support environment governance and release automation.
• Instituted delivery governance through structured code reviews (Guidewire Inspection Tool), DoR/DoD alignment, and QA collaboration on test strategy reviews (manual, automation, performance/API).
• Delivered multiple stable production releases with high quality, full observability (Azure Monitor, Dynatrace, KQL), and strong business engagement.

• Designed and implemented Guidewire PolicyCenter and EDGE API integrations using RESTful patterns and JWT token validation for secure communication.
• Translated BRDs into robust technical designs and collaborated with SMEs and onshore teams.
• Mentored junior developers and promoted knowledge sharing across the Guidewire practice.
• Supported innovation through reusable components and estimation accelerators.

• Led architecture and delivery of Guidewire integration modules across enterprise engagements.
• Defined reusable integration frameworks and supported estimation for large Guidewire programs.
• Conducted design reviews, trained teams, and supported Guidewire platform capability growth.

• Company Overview: GDS
• Delivered synchronous and batch interfaces for ClaimCenter, PolicyCenter, and ContactManager.
• Integrated external systems including police data and Google Maps APIs.
• Supported full delivery lifecycle including demos, UAT, and go-live.
• GDS

• Developed enterprise web applications using Spring MVC, iBatis, and ExtJS.
• Built REST APIs and CI pipelines using Hudson; delivered key full-stack modules with zero defect leakage.