To work for an organization this provides me the opportunity to improve my skills and knowledge to growth along with the organization objective.
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Hotel Receptionist
Minto
Bexhill-on-Sea, East Sussex
01.2023 - 06.2023
Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
Maintained clean, tidy reception areas, ensuring consistently positive first impressions.
Collected and processed guest data in line with data protection regulations.
Verified ID and payment preference of guests.
Assisted staff with administrative duties during peak schedules.
Addressed questions and escalated issues complaints to management.
Answered and transferred calls to designated recipients.
Calculated billings and hotel charges and provided receipts.
Care Support Worker
Jennie
Stoke-on-Trent, Staffordshire
03.2022 - 12.2022
Offered clinical support from wound care to medication administration.
Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
Met needs of clients with learning difficulties and handled challenging behaviours.
Collaborated with clients to clean house and prepare meals with person-centred care approach.
Monitored patient symptoms and progress to boost health outcomes.
Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
Guided and advised families to deal with challenging situations.
Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
Amazon warehouse
Emil Emanuilov
Milton Keynes, Buckinghamshire
10.2021 - 01.2022
Manoeuvred vehicles for loading and unloading.
Provided special care in delivering fragile and hazardous products.
System Administrator
Mohamad
Warangal, Telangana
09.2016 - 03.2021
Completed reports detailing performance, costs and downtime issues.
Evaluated latest innovations and adopted cost-effective, useful solutions.
Requisitioned hardware and software to meet changing organisational needs.
Stored application and system logs for troubleshooting and audit purposes.
Monitored and intercepted electronic data transfers, preventing data theft and malware spread.
Employed edge network devices to facilitate seamless network connectivity for staff.
Tested installations and updates on test servers before deployment to live environments.
Collaborated with helpdesk teams in diagnosing and resolving issues.
Used support tools to manage and control remote devices.
Fulfilled security and vulnerability disclosure laws on data theft and breaches.
Implemented software and hardware upgrades to boost system speed.
Business Development Executive
Kaleem
Warangal, Telangana
04.2011 - 06.2013
Developed and implemented value-adding strategies to increase product and service profitability.
Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
Forged partnerships to reach wider customer base.
Established streamlined account management and reporting tools.
Planned online content management and social media strategy.
Designed marketing collateral to build brand reputation and customer engagement.
Launched new products with exceptional campaign planning.
Exceeded revenue goals by securing high-performing new accounts.
Managed profitable portfolios of [Number] accounts.
Education
Masters - Cyber Security
Hertfordshire University
Hertford, Hertfordshire
09.2021 -
Bachelor of Commerce - Computer Science
Mahatma Gandhi Kashi Vidyapith
Varanasi
03.2013 - 03.2016
Education -
Vivekananda Vidyaniketan High School affiliated to Board of Secondary Education
2011
Intermediate - MPC
Narayana Junior College affiliated to Board of Intermediate
Hyderabad
03.2009 - 03.2011
Skills
TECHNICAL QUALIFICATION:
Operating System: Ms-Doswindows xp-2000, 7-10
Packages: Ms-Office (Word, Excel and PowerPoint)
STRENGTHS:
Quick learner and have the eagerness to learn different skills
Good communication skills in written and verbal both
Self motivate to perform better
Ability to work under pressure
Adopting Patience
Professionally presented
Keen problem solver
Payment processing
Reservations systems
Administrative skills
Troubleshooting
Interests
HOBBIES:
, Playing Online Games
Surfing Internet
Travelling
Writing and Listening
Languages
English
Advanced
Hindi
Fluent
Telugu
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Hotel Receptionist
Minto
01.2023 - 06.2023
Care Support Worker
Jennie
03.2022 - 12.2022
Amazon warehouse
Emil Emanuilov
10.2021 - 01.2022
Masters - Cyber Security
Hertfordshire University
09.2021 -
System Administrator
Mohamad
09.2016 - 03.2021
Bachelor of Commerce - Computer Science
Mahatma Gandhi Kashi Vidyapith
03.2013 - 03.2016
Business Development Executive
Kaleem
04.2011 - 06.2013
Intermediate - MPC
Narayana Junior College affiliated to Board of Intermediate
03.2009 - 03.2011
Education -
Vivekananda Vidyaniketan High School affiliated to Board of Secondary Education