Summary
Overview
Work History
Education
Skills
Timeline
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Gordon Bingham

Gordon Bingham

Ayr,South Ayrshire

Summary

Dynamic Chief Operating Officer with more than 30 years of experience. Highly skilled in lifecycle success through visionary operations, finance and business development. Bringing staff and stakeholders on board with best business strategy to protect and perfect the brand. Thorough Chief Operating Officer with track record delivering superior results.


Focused leader with 30+ years of experience finding innovative ways to grow revenue and increase margins. Well-versed in managing multi-million dollar budgets with full PL responsibility, negotiating high-level contracts and building lasting relationships with vendors, clients and partners.


Forward-thinking senior executive with proven record of accomplishment in Aviation during 30+year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Focused on profit maximisation through multifaceted business approaches.


Aviation refuel train the trainer qualified with Air BP

Overview

13
13
years of professional experience

Work History

Chief Operating Officer

Global Trek Aviation
Belfast/Prestwick/Cardiff, UK
01.2015 - Current
  • Increased collaboration with stakeholders and partners to streamline business.
  • Orchestrated positive media coverage and stakeholder relations as public face of aviation fledgling company.
  • Instilled attitude of teamwork and collaboration for productive working relationships.
  • Oversaw operations and coordinated with managers to increase quarterly profits by 100%.
  • Delivered effective operating and quality standards, generating 100% profitability increase within first 12 months of employment.
  • Collaborated with Managing Director and Commercial fuel manager to develop and implement recommendations for service improvement and increase sales.
  • Motivated staff to drive delivery and exceed targets.
  • Created business development strategies to identify new target markets that generated tens of thousands of pounds in additional revenue.
  • Refined organisational structure to consolidate, streamline and delineate necessary functions.
  • Provided exceptional operational delivery across diverse portfolios.
  • Created innovative business solutions to drive brand success.
  • Negotiated and drafted contracts with business partners, clients and vendors.
  • Administered management tracking systems to effectively monitor, evaluate and report operational progress against strategic objectives.
  • Launched internal reward programmes that boosted employee retention by 50%.
  • Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
  • Improved operational performance in line with strategic objectives.
  • Spearheaded expansion strategies to increase business market share, drive growth and increase customer base.
  • Led response to Covid-19 pandemic, implementing new ways of working and continuous improvement policies to maintain high level of performance.
  • Trained sales operative therefore improving customer service skills, boosting customer satisfaction score from 10% to 90% within 2 years of operations capitalising on Military aviation markets.

Line Service Trainer

Landmark Aviation
Prestwick, South Ayrshire
03.2012 - 12.2014
  • Aviation refuel qualified train the trainer and certification for whole network.
  • Organised work schedules to meet demanding aviation schedules.
  • Observed manuals and manufacturer instructions to effectively install and troubleshoot devices.
  • Set up and performed test activities, assessing equipment function and quickly rectifying errors.
  • Appraised property following internal standards and in compliance with UK requirements and guidelines.
  • Developed and updated internal guidelines.
  • Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
  • Increased brand recognition within niche using evidence-based marketing practices.
  • Actioned feedback from service users, resulting in improved satisfaction levels.
  • Identified training needs and opportunities to provide Continued Professional Development (CPD) for staff.
  • Oversaw workforce recruitment and development processes to guarantee service excellence.
  • Led and inspired team of 42 to uphold brand standards and demonstrate professionalism.
  • Championed organisational values to instil sense of loyalty and community.
  • Forged partnerships with other service providers to boost signposting capabilities and diversify services.
  • Handpicked suitable external trainers as per specific requirements.e
  • Devised unique training strategies to suit varied learning styles amongst employees.

Education

ISBAH Level 2 For Both FBO Locations

ISBAH Level 2
UK
04.2023

GDPR for Management

Ihasco
UK
03.2018

SVQ Level 5 - Management

Scottish Qualifications Authority
Scotland
06.2014

Train the Trainer Instructor

Landmark Aviation
USA
06.2014

Incident / Accident Investigation Training Aviation

Marsh
Europe
11.2011

Skills

  • Financial management
  • Customer service improvement solutions
  • Financial planning and strategy
  • Planning and execution
  • Aviation sales strategy development
  • Global business operations
  • Staff engagement and retention
  • Aviation operations management
  • Strategic business acumen
  • Effective leadership skills
  • Stakeholder management
  • Personnel development
  • Performance tracking
  • Operational budget management
  • Acquisition integration
  • Operations oversight

Timeline

Chief Operating Officer

Global Trek Aviation
01.2015 - Current

Line Service Trainer

Landmark Aviation
03.2012 - 12.2014

ISBAH Level 2 For Both FBO Locations

ISBAH Level 2

GDPR for Management

Ihasco

SVQ Level 5 - Management

Scottish Qualifications Authority

Train the Trainer Instructor

Landmark Aviation

Incident / Accident Investigation Training Aviation

Marsh

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Gordon Bingham