Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gopniysinh Rathod

Crawley

Overview

6
6
years of professional experience

Work History

Housekeeping Room Attendant

Sofitel Hotel
04.2024 - Current
  • Clean and tidy guest rooms, bathrooms, and common areas.
  • Replace linens, towels, and amenities as needed.
  • Dust and polish furniture and fixtures.
  • Vacuum carpets and mop floors.
  • Empty trash bins and dispose of waste properly.
  • Restock cleaning supplies and report low inventory.
  • Report any maintenance issues or safety hazards.
  • Follow health and safety regulations.
  • Assist with laundry duties as required.
  • Ensure a high standard of cleanliness and guest satisfaction.

Kitchen Porter

Cavendish Hotel
11.2023 - 03.2024
  • Clean kitchen areas, including floors, counters, and equipment.
  • Wash dishes, pots, pans, and utensils.
  • Assist chefs with basic food preparation.
  • Ensure kitchen equipment is properly maintained.
  • Manage waste disposal and recycling.
  • Receive and store food deliveries.
  • Monitor inventory levels and report shortages.
  • Maintain high standards of hygiene and safety.
  • Follow all health and safety regulations.
  • Work efficiently in a fast-paced environment.
  • Perform other duties as assigned by kitchen staff.

Cafe Owner

The Steaming Mug Cafe
01.2018 - 12.2020
  • Manage daily operations of the cafe, ensuring smooth service and customer satisfaction.
  • Supervise and train staff, fostering a positive work environment.
  • Maintain inventory, order supplies, and manage vendor relationships.
  • Oversee financial aspects, including budgeting, cash flow, and profit margins.
  • Develop and implement marketing strategies to attract and retain customers.
  • Ensure compliance with health, safety, and food regulations.
  • Create and update menus, focusing on quality and customer preferences.
  • Address customer complaints and feedback promptly.

Sale Executive

Yes Minerals Water
01.2018 - 12.2019
  • Identify and pursue new sales opportunities.
  • Build and maintain relationships with clients.
  • Conduct market research to understand customer needs.
  • Develop and present sales proposals.
  • Achieve sales targets and objectives.
  • Handle negotiations and close deals.
  • Monitor sales performance and report on metrics.
  • Collaborate with marketing and product teams.
  • Stay updated on industry trends and competitor activities.
  • Provide excellent customer service and support.

Education

Diploma in Mechanical -

Singhaniya University
India
03.2014

Higher Education -

Shri Sarvajanik Vidyalaya
India
01.2010

Skills

  • Customer Service: Provide friendly and efficient service, ensuring customer satisfaction
  • Communication: Clearly convey orders and engage with customers
  • Multitasking: Handle multiple orders and tasks simultaneously in a fast-paced environment
  • Attention to Detail: Accurately mix drinks and process orders
  • Cash Handling: Manage transactions and balance the cash register
  • Knowledge of Beverages: Familiarity with various drinks, recipes, and bar equipment
  • Cleanliness: Maintain a clean and organized work area
  • Problem-Solving: Address customer issues and resolve conflicts effectively
  • Teamwork: Collaborate with colleagues to ensure smooth operation
  • Time Management: Efficiently manage time to serve customers promptly
  • Attention to Detail: Ability to notice small details and ensure thorough cleaning and organization
  • Time Management: Efficiently manage time to complete tasks within scheduled hours
  • Organization: Keep spaces tidy and items in their designated places
  • Cleaning Techniques: Knowledge of proper methods and products for cleaning different surfaces and materials
  • Safety and Sanitation: Understanding of health and safety regulations to maintain a clean and safe environment
  • Communication: Ability to communicate effectively with guests and team members
  • Physical Stamina: Capability to perform physically demanding tasks, such as lifting and standing for long periods
  • Problem-Solving: Quick thinking to resolve issues that arise during cleaning tasks
  • Reliability: Consistent and dependable in performing duties
  • Customer Service: Providing friendly and efficient service to guests

Languages

Gujarati
Native language
Hindi
Beginner
A1
English
Beginner
A1

Timeline

Housekeeping Room Attendant

Sofitel Hotel
04.2024 - Current

Kitchen Porter

Cavendish Hotel
11.2023 - 03.2024

Cafe Owner

The Steaming Mug Cafe
01.2018 - 12.2020

Sale Executive

Yes Minerals Water
01.2018 - 12.2019

Diploma in Mechanical -

Singhaniya University

Higher Education -

Shri Sarvajanik Vidyalaya

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