Gopi shankar Mahankali
Bridport, Dorset,England
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work history
Supervisor
rontec esso
Bridport, Dorset, dorset
2023.03 - Current
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Directed work of labourers and specialist team members to produce quality results.
- Supervised activities of workers and enforced safety regulations.
- Improved workplace safety to reduce accidents and near-misses.
- Built customer retention and satisfaction by delivering top-quality service.
- Managed staff rotas, planning workloads effectively and strategically.
Customer service executive
chicken cottage
manchester, manchester
2021.10 - 2023.01
- Offered detailed product and service advice based on customer needs.
- Used batch cooking equipment to create multiple meal items at once.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Adjusted recipes based on availability of ingredients or current guest preferences.
- Prepared food and beverages within target timeframes.
- Trained in food safety and hygiene practices.
- Flexibly took on various roles to support workflow.
- Maximised restaurant cleanliness and accessibility.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Warmly greeted customers and proactively reduced wait times.
- Operated cash register to take payments and process orders.
Accounts assistant
Neemsboro Farms Private Limited
Hyderabad, india
2018.03 - 2021.09
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
- Verified invoices against purchase orders to support smooth execution of month-end processes.
- Maintained chart of accounts tracking assets, liabilities, equity, revenue and expenses.
- Verified items billed against items received, following up with vendors to reconcile variances.
- Met departmental training requirements to consistently improve standard of work.
- Prioritised administrative tasks based on tight deadlines.
- Reconciled all company accounts, including credit cards and expenses.
- Input sales, purchase and cash transactions.
- Calculated expenditures in comparison to budget targets and reported on overages.
- Helped with preparation of management accounts and end-month duties.
- Supported analysis of balance sheets and income statements.
Education
Master of Science - Msc computing
University of Central Lancashire
Preston 10/2021 - 03/2023
Bachelor of Science - bcs (mscs)
Silver Jubilee Degree and PG college
Hyderabad 03/2015 - 08/2018
Skills
- Data collection and analysis
- Complex resource management
- Strategic planning
- Issue resolution
- Office 365 proficient
- Logistical planning
- Production reporting
- Employee management
- Target-driven
- AWS (working with docker, git , ci/cd )
- KUBERNETES & Terraform
- Jenkins
Timeline
Supervisor
rontec esso
2023.03 - Current
Customer service executive
chicken cottage
2021.10 - 2023.01
Accounts assistant
Neemsboro Farms Private Limited
2018.03 - 2021.09
Master of Science - Msc computing
University of Central Lancashire
10/2021 - 03/2023
Bachelor of Science - bcs (mscs)
Silver Jubilee Degree and PG college
03/2015 - 08/2018