GOPIKA CHANDRAN VASANTHA CHANDRAN
Croydon
Summary
Dynamic professional with expertise in sales leadership, stock control systems, and staff mentoring. Proven ability to enhance customer service and team leadership through effective use of Microsoft Office Suite and Canva designing. Skilled in multitasking, Instagram marketing, content creation, and account management. Proficient in Google Ads and Analytics, aiming to leverage these competencies to drive business growth and innovation.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Social media marketing manager
Humbaba Media Solutions
India, Kerala
10.2023 - 01.2025
- Ran successful promotional campaigns to raise product awareness.
- Collaborated with graphic designers for visually appealing content creation.
- Coordinated with sales teams, ensured consistent brand messaging across all platforms.
- Managed social media channels to enhance brand image and customer rapport.
- Interacted with clients daily, updating on projects and new developments.
Store manager
Illaria Fashion House
Kerala, India, Trivandrum
05.2022 - 06.2023
- Maintained an organised stock room for easy accessibility of goods.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Negotiated contracts with suppliers for cost-effective procurement of merchandise.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Assisted customers in locating products around the shop floor promptly.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
Education
Master of Arts - Philosophy
University of Kerala, India
Kerala,India 06.2019 - 04.2022
NVQ Level 3 - Digital Marketing Certificate
Digital Deyar
Kerala, India 07.2023 - 09.2023
NVQ Level 3 - Yoga TTC
Sivanandha Yoga Ashram
Kerala,India 02.2025 - 03.2025
Skills
- Sales Leadership
- Stock control systems
- Staff mentoring
- Customer Service
- Team Leadership
- Microsoft Office Suite
- Canva designing
- Multitasking
- Instagram marketing
- Content creation
- Instagram account management
- Google Ads and Analytics
Certification
certified yoga teacher
Languages
English
Advanced
Hindi
Advanced
Malayalam
Native
Tamil
Fluent
Timeline
NVQ Level 3 - Yoga TTC
Sivanandha Yoga Ashram
02.2025 - 03.2025
Social media marketing manager
Humbaba Media Solutions
10.2023 - 01.2025
NVQ Level 3 - Digital Marketing Certificate
Digital Deyar
07.2023 - 09.2023
Store manager
Illaria Fashion House
05.2022 - 06.2023
Master of Arts - Philosophy
University of Kerala, India
06.2019 - 04.2022
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