Summary
Overview
Work History
Education
Skills
Timeline
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GOPIKA JAYARAM

HAVERHILL,SUFFOLK

Summary

An enthusiastic individual passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Experienced in customer service with focus on building strong client relationships. Capable of resolving issues swiftly and improving customer satisfaction through effective communication and problem-solving skills. Adept at working in fast-paced environments and ensuring positive customer experiences.

Overview

3
3
years of professional experience

Work History

Supervisor

Greggs Bakery
Cambridge, Cambridgeshire
09.2024 - 12.2024
  • Supervised activity of workers and enforced safety regulations
  • Fostered a positive work culture to boost employee morale.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Estimated costs, generated reports, and maintained detailed records.
  • Implemented company policies effectively, maintained high standards of service delivery.

Translator

High Court of Kerala
Kerala, India
10.2023 - 08.2024
  • Translates High court judgements and case proceedings from English to regional languages and vice versa
  • Preserved meaning, intention and context of original speech and texts.
  • Validated document accuracy with thorough proofreading skills.
  • Provided translation services for enhanced cross-cultural communication.

YOGA INSTRUCTOR

Streamlines Fitness Studio
Kerala, India
07.2021 - 09.2023
  • Developed personalised yoga routines for improved mental and physical health of clients
  • Guided meditation sessions; improved concentration and focus of participants.
  • Planned and delivered engaging group and one-to-one fitness programmes.
  • Trained beginners for mastery in basic yoga asanas

Education

Bachelor of Science - PHYSICS

MAHATMA GANDHI UNIVERSITY
INDIA
04.2001 -

SANTHI YOGASHRAM
INDIA

Diploma of Higher Education in Sports yoga -

DEPARTMENT OF EDUCATION
India

Skills

  • Time Management
  • Planning and Scheduling
  • Record Keeping
  • Adaptability
  • Clear and Efficient communication
  • Attention to Detail
  • Negotiation

Timeline

Supervisor

Greggs Bakery
09.2024 - 12.2024

Translator

High Court of Kerala
10.2023 - 08.2024

YOGA INSTRUCTOR

Streamlines Fitness Studio
07.2021 - 09.2023

Bachelor of Science - PHYSICS

MAHATMA GANDHI UNIVERSITY
04.2001 -

SANTHI YOGASHRAM

Diploma of Higher Education in Sports yoga -

DEPARTMENT OF EDUCATION

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