Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Accomplishments
Timeline
Generic

Gopalakrishnan Thyagarajan

Technology Consultant
Leicester,Leceistersher

Summary

Accomplished professional with extensive expertise in cybersecurity implementation, IT solution design, and strategic planning. Demonstrates proficiency in systems assessment, data analysis, and market research to drive business process automation and innovation insight. Skilled in project management, team coaching, and change management, with a strong understanding of agile methodologies and user experience designing. Proven track record in SAP and ERP implementation, SaaS platform experience, and cloud migration strategy. Adept at technology integration, system integration, and database administration while ensuring compliance auditing standards are met. Committed to leveraging artificial intelligence utilisation and blockchain technology for enhanced enterprise resource planning. Career goals include advancing the integration of machine learning basics into business analysis for improved financial forecasting.

Detail-oriented analytical thinker with superior consultative skills. Applies critical thinking to achieve complex business objectives, transforming data into meaningful insights. Possesses strengths in research, negotiation and cost-benefit analysis.

Overview

24
24
years of professional experience
11
11
years of post-secondary education
12
12
Certification

Work history

Technology consultant

auditt technology Consultant Ltd -Self employed
Telford, Telford and Wrekin
08.2023 - Current
  • Designed customised IT solutions tailored to company needs and objectives.
  • Developed strategic tech plans, resulting in company growth.
  • Provided technical advice to stakeholders for informed decision-making.
  • Implemented cybersecurity measures safeguarding sensitive information from potential threats.
  • Organised training programmes for staff on new software applications, enhancing productivity levels.
  • Partnered with managerial teams to align technology strategies with business goals.
  • Conducted detailed assessments of enterprise systems to identify potential improvements.
  • Outlined needs to meet end user requirements.
  • Assessed processes, procedures and work practices for strengths and weaknesses.
  • Wrote functional specifications for systems developers and completed regular updates to incorporate changes.
  • Conducted research into technology requirements of audit systems and potential technological integrations to improve performance.

Strategy consultant

DXC technology
Kualalumpur, Malaysia - Global remote work
03.2016 - 08.2023
  • Delivered insightful presentations to key decision makers, influencing strategy direction.
  • Collaborated closely with sales team to align strategies with revenue goals.
  • Enhanced company's profitability with cost-effective solutions.
  • Led cross-functional teams to achieve project objectives within deadlines.
  • Identified potential business opportunities through rigorous market research.
  • Developed strategic business plans by analysing market trends and evaluating competitive landscape.
  • Fostered strong relationships with stakeholders for efficient collaboration.
  • Conducted comprehensive SWOT analyses for simplified decision-making process.
  • Utilised data-driven approach in decision making, improving overall efficiency.
  • Delivered strategic recommendations to clients and executive teams.
  • Supported preparation of strategic business cases and presentation materials.
  • Worked with analysts to run scenario planning and strategic forecasting.
  • Produced research and thought leadership across organisation areas of expertise.
  • Documented workflow charts, records and job descriptions to guide overall organisational improvements.
  • Drafted procedure manuals, work definitions and standard operating procedures by job title or work area.
  • Identified deviations from standard operating procedures, understanding causes and preventing reoccurrence .
  • Interviewed staff to obtain personal observations and insights into existing procedural strengths and weaknesses.
  • Researched possible organisational improvements on Security /GRC procedures.

Senior Manager Products

accenture Netherlands _UAE based
Abu Dhabi , UAE
03.2009 - 02.2016
  • Introduced innovative product lines for increased market share.
  • Successfully managed risk assessment procedures by adopting industry best practices.
  • Streamlined operations by introducing efficient resource management strategies.
  • Established robust customer relationships for long-term business growth.
  • Enhanced team performance with regular coaching and feedback sessions.
  • Driven change management initiatives resulting in organisational agility.
  • Managed conflict resolution within teams, ensuring smooth workflow.
  • Ensured regulatory compliance through meticulous auditing procedures.
  • Mentored junior managers, fostering a culture of continuous learning.
  • Monitored team performance and provided constructive feedback to address challenges.
  • Trained and mentored teams in company policies and industry best practices to support seamless service delivery.
  • Collaborated with customer service teams to collect and evaluate customer feedback, implementing improvements to address customer pain points.
  • Led with empowering and empathetic leadership style, leveraging emotional intelligence and proactive communication to defuse conflict.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Represented organisations at seminars, conferences and business events.
  • Created digital file classification system for company-wide use.

General Manager

DXC Technology (Formerly CSC)
Dubai, UAE
03.2001 - 02.2009
  • Developed strategic business plans, enhancing corporate vision and objectives.
  • Successfully negotiated contracts with suppliers to reduce costs.
  • Implemented rigorous financial controls, improving overall profitability.
  • Delivered results under pressure to meet tight deadlines.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.

Education

Doctor of Philosophy - IT Strategy

West Coast University Panama
Panama
04.2012 - 08.2014

M S - Management Science

University of Manchester
Manchester UK
04.2008 - 10.2009

Master of Business Administration - IT

U21 Global Singapore /IGNOU
Singapore
04.2008 - 09.2012

Fellowship - Logistics and Transportation

CILT Charted Institute of Logistics and Transportation
Corby, Northamptonshire
04.2006 - 03.2009

Skills

  • Cybersecurity implementation
  • IT solution design
  • Strategic planning
  • Systems assessment
  • Data analysis
  • Market research
  • Project management
  • Team coaching
  • Change management
  • SAP and ERP implementation
  • SaaS platform experience
  • Business process automation
  • Artificial intelligence utilisation
  • User experience designing
  • Agile methodologies understanding
  • Innovation insight
  • Blockchain technology
  • Cloud migration strategy
  • Excel proficiency
  • Enterprise Resource Planning
  • Compliance auditing
  • Technology integration
  • System integration
  • Database administration
  • Cybersecurity knowledge
  • Business analysis
  • Financial Forecasting
  • Project management tools
  • Documentation writing
  • Machine learning basics
  • Constructive feedback
  • Resilience under pressure
  • Critical evaluation
  • Communication proficiency
  • Team Leadership
  • Inventory control

Languages

English
Proficient (C2)
French
Beginner

Certification

PMP from PMI

RMP From PMI

CBAP Business Analysis

MSP Practitioner level People Cert

P3O Practitioner People Cert

Benefit Realization

CISA from ISACA

CISM from ISACA

ISO 27001 22022 Lead Auditor

AI -from PMI

SAFe POPM

PRINCE 2 PM Project Management

PRINCE 2 Progm Management

Affiliations

Travel world Wide - for Client Interactions via DXC and Accenture

Strategic Partner- IATA _Montreal Canada

Fellow - CILT Corby UK

GRC - Audit Lead for Technology Products

European Innovation Centre - Telford Uk - Memeber

Accomplishments

Airport Manager of the Year award by CEO British Airways UK

British Home Office - Approved my Innovator/founder Type 1 Visa leading to British Citizenship by aug2026 - Tech innovation

Golden Visa Approved by UAE -Ministry of Happiness - 2020

Timeline

Technology consultant

auditt technology Consultant Ltd -Self employed
08.2023 - Current

Strategy consultant

DXC technology
03.2016 - 08.2023

Doctor of Philosophy - IT Strategy

West Coast University Panama
04.2012 - 08.2014

Senior Manager Products

accenture Netherlands _UAE based
03.2009 - 02.2016

M S - Management Science

University of Manchester
04.2008 - 10.2009

Master of Business Administration - IT

U21 Global Singapore /IGNOU
04.2008 - 09.2012

Fellowship - Logistics and Transportation

CILT Charted Institute of Logistics and Transportation
04.2006 - 03.2009

General Manager

DXC Technology (Formerly CSC)
03.2001 - 02.2009

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Gopalakrishnan ThyagarajanTechnology Consultant