GOPAL DHALIWAL
London,
Summary
An experienced Fleet Trainer and dedicated TfL professional with over 14 years in the rail industry, specialising in promoting safety, delivering continuous improvement projects, and driving operational excellence. Highly skilled in effective communication with stakeholders at all levels, producing detailed reports tailored for diverse audiences, and influencing change to align with TfL’s operational demands and values. Equally effective when working collaboratively as part of a team or independently to achieve objectives, with a proven ability to prioritise tasks, meet tight deadlines, and implement solutions. Adept at leveraging tools such as SAP and Ellipse for resource planning, scheduling, and asset management, while fostering a positive safety culture and aligning team efforts with organizational goals. Seeking a challenging role, where existing skills and qualifications will add value from the outset. Competencies include engineering, operational, and training understanding with through understanding of health, safety and environment standards, well proven in the previous and current roles undertaken.
Overview
15
15
years of professional experience
Work history
Fleet Trainer
London Underground
10.2023 - Current
Lead the delivery of fleet-specific training interventions aligned with TfL’s operational and safety strategy. Operate as subject matter expert for 92 Stock, driving competence, compliance, and safety culture across multiple depots. Collaborate with stakeholders across engineering, operations, and SHE teams to embed TfL values and support continuous improvement.
- Delivered competency-based learning to 100+ staff, ensuring certification, safety compliance, and audit readiness
- Partnered with SHE teams to integrate behavioural safety into training material and improve incident response culture
- Generated detailed training data reports and analysis using SAP to monitor completion and drive accountability
- Supported depot leadership with real-time training solutions during operational delays and critical projects
Train Maintainer - 2 Shift
- London Underground
08.2014 - 09.2023
Performed safety-critical maintenance on ‘S’ Stock units as part of a 12-person team, ensuring assets met service and safety standards under tight time constraints. Took initiative to improve maintenance systems, support injury reduction, and enhance depot-wide safety practices.
- Led defect reporting and tracking using Ellipse, enabling timely repair of key system failures
- Reduced manual handling risk by co-developing rota-based task distribution system
- Supported incident reporting, including near misses and asset degradation analysis
- Assisted in the coordination of special engineering tasks during service-critical periods
Fleet Apprentice
- London Underground
09.2010 - 07.2014
Completed TfL’s flagship Rail Engineering Apprenticeship, gaining strong practical and theoretical understanding of rolling stock systems, depot safety, and engineering procedures.
- Represented TfL in national 'Railway Challenge', winning against multiple universities
- Built foundational understanding of COSHH, Health & Safety at Work Act, and depot risk assessments
- Won 1st-year “First Aid Challenge”, judged on communication, risk management, and safety execution
- Gained foundational knowledge of Health and Safety At Work Act and associated legislation
Education
London Underground (2016 - present)
London Underground Apprenticeship (2010 - 2014)
City of Westminster College (2010 - 2012)
Kidbrooke School (2005 - 2010)
Skills
- Safety Leadership & Compliance
- Incident & Risk Management
- Behavioural Safety Coaching
- Stakeholder Engagement
- Technical Training Delivery ('92' & 'S' Stock SME)
- Safety-Critical Competence Assessment
- SAP, Ellipse & TfL Systems Reporting
- PGI & Near Miss Investigation
- Root Cause Analysis
- Continuous Improvement (Lean-informed)
- Emotional Intelligence & Conflict Resolution
- D&I Integration into Operational Culture
Interests
- Established goalkeeping coach for Kent Youth League teams
- Avid chess player - rating 1744
- Fluent in 3 languages
Additional Leadership & Cultural Contributions
London Underground | Ongoing alongside core roles
Health & Safety Representative (RMT Union)
Feb 2023 – Sept 2023
- Conducted PGI tours, post-incident reviews, and near-miss reporting to improve depot safety
- Created risk management plans in alignment with TfL regulations and union standards
- Co-facilitated depot safety briefings and liaised with SHE Business Partners for compliance alignment
Diversity & Inclusion Champion
June 2024 – Present
- Led inclusive safety initiatives across depots, integrating D&I practices into operational briefings
- Collaborated with senior leaders to ensure accessibility and fairness in depot scheduling and training
Lean Continuous Improvement Volunteer
Feb 2022 – Sept 2023
- Reviewed depot reporting software and proposed process optimisations to improve task tracking
- Helped facilitate feedback sessions to align depot needs with operational planning
‘S’ Stock Coach
Apr 2016 – Sept 2023
- Supported the training of new staff on S Stock systems and competency standards
- Delivered coaching in line with the Fleet Training team’s learning framework
Timeline
Fleet Trainer
London Underground
10.2023 - Current
Train Maintainer - 2 Shift
- London Underground
08.2014 - 09.2023
Fleet Apprentice
- London Underground
09.2010 - 07.2014
London Underground (2016 - present)
London Underground Apprenticeship (2010 - 2014)
City of Westminster College (2010 - 2012)
Kidbrooke School (2005 - 2010)
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