Gonzalo De La Coba Castello
London,UK
Summary
An enthusiastic and hardworking individual who has a passion for learning, building relationships, and personal development. Currently studying a Bachelor's degree in Business and Marketing where I have demonstrated my communication skills. Able to work well both independently and as part of a team showing my problem-solving abilities. Dedicated, multicultural, and fluent in Spanish and English. I am looking for an internship or graduate scheme to gain the experience needed to start building my professional career.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Waiter
Inception Group, Mr. Foggs City Tavern
Madrid
05.2024 - Current
- Excellent customer service skills
- Strong verbal communication
- Ability to handle customer complaints professionally
- Strong time management under pressure
- Teamwork skills and supporting team members
- Attention to detail
- Increasing restaurant revenue through upselling
Sales Assistant
ZARA
London
10.2022 - 07.2023
- Ensuring a high level of customer satisfaction through excellent sales service
- Build rapport through conversation and honest recommendations
- Day-to-day coordination and organization of the store and also the stockroom
- Ability to understand customer's behaviors and anticipate their needs
- Answering questions and addressing concerns
Bar-Back
Bar-so
Bournemouth
11.2021 - 08.2022
- Ability to work in a fast-paced environment
- Constantly assisting and supporting bartenders in my team
- Coordinate with managers, bartenders, and security personnel to ensure efficient service to customers
- Keep the bar stocked with all the necessary items before and during service hours
- Maintaining a clean environment so customers can enjoy the experience
Education
Bachelor's Degree with Honours - Business and Marketing
Anglia Ruskin University
09.2022 - 01.2025
Bachelor's Degree - Design Engineering
Bournemouth University
09.2019 - 01.2022
Skills
- Time Management
- Microsoft Office
- Communication and Interpersonal
- Teamwork
- Decision-making
- Networking
- Stress Management
- Organizational
- Excellent Customer Service
- Work ethic
- Quick Learner
- Adaptable
Certification
IELTS Certificate, C1
Languages
English
Fluent
Spanish
Native
Hobbies
- Music
- Reading
- Health & Wellness
Timeline
Waiter
Inception Group, Mr. Foggs City Tavern
05.2024 - Current
Sales Assistant
ZARA
10.2022 - 07.2023
Bachelor's Degree with Honours - Business and Marketing
Anglia Ruskin University
09.2022 - 01.2025
Bar-Back
Bar-so
11.2021 - 08.2022
Bachelor's Degree - Design Engineering
Bournemouth University
09.2019 - 01.2022
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