Summary
Work history
Education
Skills
Languages
References
Timeline
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Gomana Mohamed Hassan

london,City of London

Summary

Customer-orientated, dedicated and reliable person with good interpersonal skills and reputation for fostering great relationships within the team. I am and eager to apply knowledge and gain practical experience, committed to carrying out all the tasks assigned to me. I have a reputation for hard work, punctuality and willingness to learn new things while dedicated to improving company goals and meeting business objectives.

Work history

Restaurant hostess

The Pizza Authority - Brent Cross
london, London
08.2024 - 10.2024
  • Enhanced customer satisfaction by greeting and escorting guests to their tables.
  • Maintained cleanliness in the dining area, contributing to a pleasant atmosphere.
  • Ensured smooth operation of front house duties for efficient service.
  • Facilitated customer inquiries, resulting in improved guest experience.
  • Supervised setting and clearing of tables, maintaining restaurant's high standards.
  • Coordinated with kitchen staff for timely order preparation and delivery.
  • Distributed menus upon arrival of customers, expediting ordering process.
  • Assisted in menu design discussions, adding valuable inputs from customer feedback.
  • Maintained constant communication with culinary team about dietary restrictions or allergies noted by guests ensuring safe dining experiences.
  • Greeted guests and escorted to tables, minimising wait times.
  • Created memorable customer experiences through attentive, responsive service.

Volunteer youth worker

YMCA
Peterborough
06.2024 - 07.2024
  • Enhanced shop's aesthetic appeal by creating eye-catching window displays.
  • Assisted in sorting and pricing donations for streamlined operations.
  • Organised stock room for ease of access and improved efficiency.
  • Maintained cleanliness and hygiene standards throughout the shop floor.
  • Packaged sold items carefully for optimal customer satisfaction post-purchase.
  • Warmly greeted customers, delivering outstanding service from store arrival to departure.
  • Maintained clean, tidy storefronts for good first impressions and increased footfall.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Guided customers in finding specific products.
  • Tagged products quickly and accurately with price tags and stickers.
  • Organised displays to promote inventory and encourage customer purchases.
  • Inspected products for damages and expiry dates before processing refunds.

Education

Al-Tour Agricultural School
Egypt

Skills

  • Customer service
  • Positive attitude
  • Efficient time management
  • Grace under pressure
  • Professional appearance
  • Customer relationship building
  • Cultural sensitivity
  • Working in fast-paced environment
  • Team player
  • Fast learning
  • Time-Sensitive task completion

Languages

Arabic
Native

References

References available upon request.

Timeline

Restaurant hostess

The Pizza Authority - Brent Cross
08.2024 - 10.2024

Volunteer youth worker

YMCA
06.2024 - 07.2024

Al-Tour Agricultural School
Gomana Mohamed Hassan