Seeking a career to utilize my knowledge, personal skills to gain comprehensive understanding of a reputed organization so as to take responsibility and contribute significantly to achieve personal as well as organizational objectives
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Senior Business Success Manager
Bizpole Business Solutions Private Limited
Cochin, India
2020.06 - 2023.09
Monitored and evaluated teams, identifying and targeting opportunities for improvement.
Implemented effective customer service procedures to encourage positive feedback.
Delivered business strategy to drive revenue and operational efficiencies.
Recruited top-performing candidates to build staff retention and team performance.
Built and maintained loyal, long-term customer relationships through effective account management.
Managed high-performing teams to deliver quality customer service and stable profits.
Researched business opportunities with new and existing customers, notifying sales team to follow up.
Scheduled regular team meetings to discuss business updates, issues and recommendations.
Generated business, cost and employee reports to management.
Education
MSC Project Management -
Ravensbourne University London
London
2023.09 -
Masters in Business Administration - Business Management
Nehru College of Engineering and Research Centre
Thrissur, India
2018.07 - 2020.10
Bachelor of Commerce - Commerce
College of Applied Science (IHRD)
Thrissur, India
2015.07 - 2018.05
Higher Secondary Education - Commerce
Govt. SMTGHSS Chelakkara
Thrissur, India
2013.06 - 2015.05
SSLC -
St. Joseph's High School Pangarappilly
Thrissur, India
2012.06 - 2013.03
Skills
Adaptive
Sales Management
Business development
Customer service-oriented
Client relations
Project development
Leadership and team building
Customer retention
INTEREST
Traveling
Athletics
Singing
Adventure
Timeline
MSC Project Management -
Ravensbourne University London
2023.09 -
Senior Business Success Manager
Bizpole Business Solutions Private Limited
2020.06 - 2023.09
Masters in Business Administration - Business Management
Nehru College of Engineering and Research Centre
2018.07 - 2020.10
Bachelor of Commerce - Commerce
College of Applied Science (IHRD)
2015.07 - 2018.05
Higher Secondary Education - Commerce
Govt. SMTGHSS Chelakkara
2013.06 - 2015.05
SSLC -
St. Joseph's High School Pangarappilly
2012.06 - 2013.03
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