GOKUL CHANDRAN
Dagenham,United Kingdom
Summary
Seeking a career to utilize my knowledge, personal skills to gain comprehensive understanding of a reputed organization so as to take responsibility and contribute significantly to achieve personal as well as organizational objectives
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Senior Business Success Manager
Bizpole Business Solutions Private Limited
Cochin, India
06.2020 - 09.2023
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Implemented effective customer service procedures to encourage positive feedback.
- Delivered business strategy to drive revenue and operational efficiencies.
- Recruited top-performing candidates to build staff retention and team performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed high-performing teams to deliver quality customer service and stable profits.
- Researched business opportunities with new and existing customers, notifying sales team to follow up.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Generated business, cost and employee reports to management.
Education
MSC Project Management -
Ravensbourne University London
London 09.2023 -
Masters in Business Administration - Business Management
Nehru College of Engineering and Research Centre
Thrissur, India 07.2018 - 10.2020
Bachelor of Commerce - Commerce
College of Applied Science (IHRD)
Thrissur, India 07.2015 - 05.2018
Higher Secondary Education - Commerce
Govt. SMTGHSS Chelakkara
Thrissur, India 06.2013 - 05.2015
SSLC -
St. Joseph's High School Pangarappilly
Thrissur, India 06.2012 - 03.2013
Skills
- Adaptive
- Sales Management
- Business development
- Customer service-oriented
- Client relations
- Project development
- Leadership and team building
- Customer retention
INTEREST
- Traveling
- Athletics
- Singing
- Adventure
Timeline
MSC Project Management -
Ravensbourne University London
09.2023 -
Senior Business Success Manager
Bizpole Business Solutions Private Limited
06.2020 - 09.2023
Masters in Business Administration - Business Management
Nehru College of Engineering and Research Centre
07.2018 - 10.2020
Bachelor of Commerce - Commerce
College of Applied Science (IHRD)
07.2015 - 05.2018
Higher Secondary Education - Commerce
Govt. SMTGHSS Chelakkara
06.2013 - 05.2015
SSLC -
St. Joseph's High School Pangarappilly
06.2012 - 03.2013
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