Summary
Overview
Work history
Education
Skills
Timeline
Generic

Gohar Sarfraz

Manchester,United Kingdom

Summary

Motivated 17 year old who is passionate about Pursuing a successful future. Previous experience has made me gain a lot of skills in the job sector as I have learnt to be dependable and counter different experiences with customers. Communication and customer service skills was key whilst working in the post office and I had gained customer satisfaction as I worked professional and was organised whilst dealing with customers. Handled daily transactions and managing tasks which ensured the post office was running smooth. paper deliverer also helped me gain skills in time management and being punctual with the papers as they had to be delivered on time. I am Ready to use these skills in a retail assistant role.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work history

Paper deliverer

mohammed nazari
Prestwich, Borough of Bury
01.2024 - 07.2024
  • Demonstrated resilience and perseverance in meeting demanding schedules every day of the week, including weekends and holidays.
  • Undertook early morning starts consistently, highlighting strong time management skills.
  • Ensured timely deliveries with meticulous route planning.
  • Enhanced customer satisfaction by delivering newspapers promptly and accurately.

Pharmacy assistant ( PLACEMENT)

usman ahmed
Prestwich, Borough of Bury
04.2025 - 05.2025
  • Assisted in the dispensing of prescriptions to ensure customer satisfaction.
  • Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
  • Managed stock levels effectively to prevent shortages or excesses.
  • Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
  • Provided excellent customer service, resulting in repeat business from satisfied customers.
  • Assisted pharmacy staff in preparing medications and filling orders.

Post office clerk

Ashah Nadeem
Oldham, UK
11.2024 - 06.2025
  • Maintained up-to-date knowledge of postal rates, regulations, procedures to provide accurate information to customers.
  • Gained lots of skill as I served customers and sorted mails and was dealing with large amounts of cash skills which I had learnt whilst being. There were customer satisfaction time management and organisation skills
  • Sorted mail for efficient distribution.
  • Sold stamps and other postal products, contributing towards revenue generation.
  • Processed mails and parcels quickly for timely dispatching.
  • Checked mails for correct postage to avoid any discrepancies.
  • Resolved customer issues promptly enhancing overall customer experience.
  • Improved customer service by handling queries and complaints in a professional manner.


Education

GCSEs -

parrenthorn high school
Prestwich, Borough of Bury
09.2019 - 12.2024

L3 BTEC Applied Science Extended diploma (NQF) - Biology , Chemistry , Physics

Holy cross college
Bury, Borough of Bury
09.2024 - 06.2026

Skills

  • Cash handling experience
  • Built strong communication skills
  • Teamwork skills
  • Customer satisfaction - face to face
  • Time management
  • Organisation skills
  • Banking transactions processing
  • Fast-Paced work proficiency
  • Parcel weighing accuracy
  • Handling ques and complex situations

Timeline

Pharmacy assistant ( PLACEMENT)

usman ahmed
04.2025 - 05.2025

Post office clerk

Ashah Nadeem
11.2024 - 06.2025

L3 BTEC Applied Science Extended diploma (NQF) - Biology , Chemistry , Physics

Holy cross college
09.2024 - 06.2026

Paper deliverer

mohammed nazari
01.2024 - 07.2024

GCSEs -

parrenthorn high school
09.2019 - 12.2024
Gohar Sarfraz