Gohar Adnan
Sheffield
Summary
Dedicated professional with a strong focus on attentive customer service, demonstrating empathy towards customers and resilience in busy times. Committed to enhancing customer satisfaction through effective communication and problem-solving skills. Aims to leverage these competencies to contribute positively to a dynamic team environment.
Bringing focus on customer service and team collaboration in hospitality sector. Can deliver exceptional dining experiences and maintain high standards of cleanliness and organisation. Skills lie in conflict resolution, communication and multitasking.
Overview
3
3
years of professional experience
Work history
Service crew member
akbars
Sheffield
2023.06 - Current
- Greeted customers warmly, creating a welcoming ambiance immediately upon arrival.
- Ensured timely food delivery to enhance dining experience.
- Took orders accurately, reducing errors and wastage significantly.
- Upheld restaurant standards with thorough cleaning routines daily.
- Resolved customer complaints promptly, fostering good relations and loyalty.
- Worked during peak hours whilst maintaining composure and efficiency.
chef
jollibee
Sheffield
2022.10 - 2025.01
- Enhanced team productivity with effective delegation of tasks.
- Orchestrated seamless kitchen service during peak hours.
- Adhered to strict hygiene standards, ensured a clean working environment.
Education
O-levels -
St.Anthonys High School
Pakistan,Lahore 2018.01 - 2020.08
A-Levels -
Beaconhouse College Programme
Pakistan,Lahore 2020.09 - 2022.08
Bachelor of Science - Electrical and Electronic Engineering
Sheffield Hallam University
2022.09 -
Skills
- Coding proficiency
- C
- Matlab
- Resilience in busy times
- Negotiation expertise
- Project Management
- Public speaking
- Attentive customer service
- Empathy towards customers
Affiliations
- Programming and Coding
- Music
- Playing chess
- Playing cricket
- Cooking
Accomplishments
Embedded Intake Pressure Measurement System – Formula Student Team
Electrical & Electronic Engineering Project
- Designed and built an Arduino-based embedded system to measure engine intake pressure using an MPXV7002DP differential pressure sensor.
- Implemented signal conditioning, calibration, and real-time data acquisition for accurate pressure readings in an engine-bay environment.
- Logged sensor data to an SD card for later analysis and performance evaluation.
- Tested and validated the system under real operating conditions to ensure reliability and accuracy.
Languages
English
Advanced
Urdu
Advanced (C1)
Punjabi
Advanced (C1)
Timeline
Service crew member
akbars
2023.06 - Current
chef
jollibee
2022.10 - 2025.01
Bachelor of Science - Electrical and Electronic Engineering
Sheffield Hallam University
2022.09 -
A-Levels -
Beaconhouse College Programme
2020.09 - 2022.08
O-levels -
St.Anthonys High School
2018.01 - 2020.08