Hi, I’m
GODRICK WAKESHO
London,UK
Summary
To utilize my ability, acquired knowledge and learned skills to set an uncontested track record in my area of expertise upholding high levels of integrity ,discipline ,accountability in my commitment to serve God and society
Overview
13
years of professional experience
Work history
MSC Orchestra Italy /Genoa, Italy
Food and Beverage Server
07.2022 - 03.2023
Job overview
- Shared menu knowledge to effectively assist guests with questions and special requests.
- Resolved guest complaints with positive outcome, using attentive listening and verbal communication skills.
- Optimized guest experience, checking in with guests to assure satisfaction with each course and beverage.
- Suggested restaurant menu improvements that generated in additional sales.
Kempinski Emirald Palace Dubai
Head waiter, cashier
12.2019 - 04.2020
Job overview
- Coordinated with restaurant manager and performed all service as per requirement
- Assisted all restaurant managers and organized various events Evaluated the wine list and provided consultation in pairing to all clients
- Maintained a neat and clean restaurant area at all times
- Ensured compliance to all fire regulations and hygiene level required in the restaurant
- Provided training to junior staff members in coordination with manager
- Manage all food and beverage service outlets with a hands on approach in the absence of the Food and Beverage Manager, which may include bar, restaurant, casual dining, catering services, snack bar and convenience cart, and co- ordinates to achieve qualitative/quantitative goals and ensure customer satisfaction
- Maintain existing food and beverage programs that ensure the highest possible quality of food service to meet customer expectations and assure repeat business
- Carry out daily inspections of the service areas for upkeep and maintenance of equipments
Al Naseem Madinat Jumeirah
Head Waiter, cashier
10.2016 - 12.2019
Job overview
- Coordinated with restaurant manager and performed all service as per requirement
- Assisted all restaurant managers and organized various events Evaluated the wine list and provided consultation in pairing to all clients
- Maintained a neat and clean restaurant area at all times
- Ensured compliance to all fire regulations and hygiene level required in the restaurant
- Provided training to junior staff members in coordination with manager
- Manage all food and beverage service outlets with a hands on approach in the absence of the Food and Beverage Manager, which may include bar, restaurant, casual dining, catering services, snack bar and convenience cart, and co- ordinates to achieve qualitative/quantitative goals and ensure customer satisfaction
- Maintain existing food and beverage programs that ensure the highest possible quality of food service to meet customer expectations and assure repeat business
- Carry out daily inspections of the service areas for upkeep and maintenance of the equipment.
Copa Cabana Brazilian Restaurant Doha Qatar
Head Waiter
01.2014 - 01.2016
Job overview
- Evaluated performance of all waiters and prepared reports for management
- Communicated with guests on regular basis and ensured that they are satisfied
- Identified all demanding guests and informed restaurant manager for the same
- Served all food and beverage as per hotel standards and within the required time
- Provided all customers efficient service at all times and cooperated with staff members for same
- Provided quality training as per the required service standards Ensuring the service team has working tools at all times
- (Uniforms, name tags, table cloth, at all time)
- Ensure that the bars have all the required drinks at all times and proper displays for merchandising of wines, cocktails and other drinks.
UNO Chicago Grill Jeddah /Dammam
Waiter
01.2012 - 01.2014
Job overview
- Cleaned dishes with detergent, rinsing and sanitising chemicals in three-compartment sink
- Cleaned, sanitised and organised food speed racks, bins, dry storage racks and chemical storage room
- Greeted guests in pleasant and courteous manner
- Checked on guests to ensure satisfaction with each food course and beverages
- Assisted guests with making menu choices in informative and helpful fashion
Trader Vic's/Riyadh
Waiter
01.2010 - 01.2012
Job overview
- Calculated charges, issued bills and collected payments
- Used hot water, bar mops and sanitising or cleaning products to wipe down kitchen and food preparation areas
- Checked menus to verify current selection availability and cleanliness
- Pitched in to assist host station by showing guests to tables.
Education
Secondary High school
University overview
cate
Skills
Substantial experience in supervising work of all waiters and maintain quality of
working in restaurant Sound knowledge of all food and wine available in restaurant
Diligence and dedication to work Profound knowledge of various Microsoft Office
programs Ability to maintain optimal standard of service at all times Ability to assist
restaurant manager in everyday working of restaurant Familiarity of various health and
safety regulations Keen attention to details and excellent multitasking skills;Ability to
maintain composure when under pressure Self-driven leader with strong networking,
motivation and team building skills
Language
English . Kiswahili.
Western college of catering
from cate
2012
University overview
Food and beverage management
Uhuru High school
2004
Timeline
Food and Beverage Server
MSC Orchestra
07.2022 - 03.2023
Head waiter, cashier
Kempinski Emirald Palace Dubai
12.2019 - 04.2020
Head Waiter, cashier
Al Naseem Madinat Jumeirah
10.2016 - 12.2019
Head Waiter
Copa Cabana Brazilian Restaurant Doha Qatar
01.2014 - 01.2016
Waiter
UNO Chicago Grill Jeddah /Dammam
01.2012 - 01.2014
Waiter
Trader Vic's/Riyadh
01.2010 - 01.2012
Secondary High school
Western college of catering
from cate
Uhuru High school
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