Godfred Sarpong
London,ENG
Summary
Resourceful Telecommunications Technician known for high productivity and efficient task completion. Possess specialized skills in network installation, troubleshooting, and maintenance, along with expertise in VoIP configuration and fiber optics technology. Excel in problem-solving, communication, and teamwork, ensuring seamless project execution and customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Telecommunications Surveyor Engineer
Circet
London
07.2023 - Current
- Prepared detailed survey reports and maps for client review and project planning.
- Managed field data collection, ensuring accuracy and thorough documentation of findings.
- Installed network cabling for voice and data systems across various facilities.
- Configured and managed routers, switches, and firewalls for optimal performance.
- Installed and configured hardware and software systems for users.
- Troubleshot technical issues and provided timely support to staff.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Provided technical support to users experiencing difficulties with their networks.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Replaced faulty or damaged network hardware components to improve performance.
Property Maintenance Manager
NANG Properties LTD
London
10.2023 - 11.2024
- Inspected properties to identify maintenance needs and prioritize repairs.
- Addressed tenant concerns regarding maintenance issues promptly and effectively.
- Managed the repair and upkeep of building systems, including HVAC, plumbing, electrical, and landscaping.
- Scheduled routine check-ups to maintain optimal performance levels in equipment and systems.
- Reviewed completed work to verify consistency, quality, and conformance.
Delivery Driver
Argos/Sainsbury
03.2022 - 04.2023
- Efficiently delivered a wide range of products to customers, ensuring timely and accurate order fulfillment.
- Maintained a high level of customer service by providing friendly and professional interactions during deliveries.
- Conducted pre-delivery vehicle inspections to ensure safety and operational efficiency.
- Managed delivery routes effectively to optimize time and fuel efficiency, reducing overall delivery costs.
- Handled and transported products with care, ensuring they arrived in perfect condition.
- Assisted in loading and unloading delivery vehicles, adhering to proper handling procedures to prevent damage.
- Accurately completed delivery paperwork and updated delivery status in real-time using digital tools.
- Addressed and resolved customer inquiries and issues promptly, enhancing overall customer satisfaction.
- Followed all traffic laws and safety regulations to ensure a safe driving record.
- Collaborated with warehouse staff and logistics teams to streamline delivery processes and improve operational efficiency.
Ramp Agent
DHL/EasyJet
Bristol
05.2021 - 02.2022
- Efficiently handled aircraft loading and unloading, ensuring timely and accurate placement of luggage, cargo, and mail.
- Operated ground support equipment, including baggage carts, belt loaders, and tugs, following safety protocols and operational procedures.
- Conducted pre-and post-flight inspections of aircraft to ensure compliance with safety regulations and operational standards.
- Coordinated with flight crew and ground staff to facilitate smooth and on-time aircraft turnarounds.
- Assisted in de-icing procedures and other weather-related operations to maintain safe and efficient flight schedules.
- Performed marshalling duties to guide aircraft safely to and from gates, maintaining clear communication with pilots.
- Monitored and maintained secure and hazard-free work areas around aircraft and terminal gates.
- Provided exceptional customer service by addressing passenger inquiries and assisting with baggage-related issues.
- Adhered to strict safety and security guidelines, contributing to a safe working environment for all personnel and passengers.
- Collaborated with team members to streamline ramp operations, enhancing efficiency and minimizing delays.
Shift Leader
Tesco
700 Fulham Road
02.2018 - 01.2021
- Led and supervised a team of employees, ensuring efficient store operations during shifts.
- Managed daily store activities including inventory management, cash handling, and customer service.
- Coordinated staff schedules and delegated tasks to maintain optimal staffing levels and productivity.
- Trained and mentored new team members, fostering a collaborative and motivated work environment.
- Monitored and maintained stock levels, placing orders as needed to ensure product availability.
- Implemented and enforced company policies and procedures to ensure compliance and operational consistency.
- Handled customer inquiries and resolved complaints promptly, enhancing customer satisfaction and loyalty.
- Conducted daily briefings to communicate sales targets, promotions, and important updates to the team.
- Ensured the store was clean, organized, and visually appealing to create a positive shopping experience.
- Analyzed sales reports and performance metrics to identify opportunities for improvement and drive sales growth.
- Maintained accurate records of sales, inventory, and staff performance for management review.
- Facilitated seamless communication between different departments to ensure smooth store operations.
Trainee Construction Project Manager
Lendlease
London
01.2017 - 01.2018
- Conducted site surveys and assessments, ensuring accurate data collection and analysis for project planning.
- Coordinated with stakeholders to ensure seamless project execution and effective communication.
- Monitored site operations for compliance with health, safety, and environmental regulations.
- Managed documentation and reporting, providing detailed progress updates to senior management.
- Supported procurement processes by liaising with suppliers for timely delivery of materials.
Education
GCSEs -
St Thomas The Apostle College
LondonA Levels/BTEC -
St Thomas The Apostle College
LondonCertificate IATA Dangerous Goods Category 8 -
Health and Safety Asbestos Risk Assessment -
Skills
- Technical Proficiency
- Problem Solving
- Project Management
- Network Design
- Data Analysis
- Maintenance
- Management
- Customer Service
- Communication Skills
- AUTOCAD
- Facility management
- Risk management
- Contract negotiation and administration
- Operational support
- Data analytics
- Contract management
- Staff supervision
- Time management
- Building maintenance
- Network troubleshooting
- Software installation
Timeline
Property Maintenance Manager
NANG Properties LTD
10.2023 - 11.2024
Telecommunications Surveyor Engineer
Circet
07.2023 - Current
Delivery Driver
Argos/Sainsbury
03.2022 - 04.2023
Ramp Agent
DHL/EasyJet
05.2021 - 02.2022
Shift Leader
Tesco
02.2018 - 01.2021
Trainee Construction Project Manager
Lendlease
01.2017 - 01.2018
GCSEs -
St Thomas The Apostle College
A Levels/BTEC -
St Thomas The Apostle College