Glynn Mckiernan
Summary
Results-driven professional with expertise in strategic decision-making, client relationship management, and customer service orientation. Adept at building strong relationships and managing time effectively to deliver exceptional outcomes. Committed to leveraging core competencies to foster long-term client satisfaction and drive organisational success.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work history
Joinery Contracts Manager
Prayle Joinery
Liverpool, Merseyside
04.2015 - Current
- Achieved enhanced supplier performance through diligent monitoring and feedback mechanisms.
- Managed and updated workload tracker to plan and monitor site activities.
- Led teams in providing customer-focused, cost-effective, and efficient service to clientele.
- Resolved disputes as independent and objective party.
- Maintained good rapport with suppliers fostering long-term partnerships that benefited the business.
- Ensured timely completion of projects managing contract schedules efficiently.
- Conducted site surveys, visits and inspections ahead of deadlines.
- Placed and managed subcontractor orders based on project needs.
- Responded to time-sensitive queries quickly for fast resolution.
- Guaranteed site welfare conditions met HSE guidelines to promote compliance.
- Executed high-value deals negotiating favourable terms for the organisation successfully.
- Oversaw daily operations and contract management for site teams.
- Led and motivated multiple on-site teams to achieve project deliverables.
- Trained junior staff members on contractual policies and procedures, improving team competence level overall.
- Observed official policies and procedures to be fully compliant.
Joiner
Prayle Joinery
Liverpool , Merseyside
01.2011 - 04.2015
- Completed high-quality carpentry and joinery on residential and commercial construction projects.
- Worked closely with construction manager to complete projects on time.
- Fabricated high-quality joinery components to meet client specifications.
- Upheld company standards by consistently delivering quality services.
Apprentice joiner
Prayle Joinery
Liverpool, Merseyside
09.2008 - 01.2011
- Assisted carpenters with machine and tool maintenance operations to minimise malfunctions.
- Achieved a high level of accuracy with measuring and cutting materials.
- Used safe manual lifting techniques to install heavy timbers into structures.
- Interacted with wide range of customers whilst demonstrating strong interpersonal abilities.
- Followed detailed architectural plans for accurate execution of joinery tasks.
Education
NVQ Level 3 - Carpentry/Joinery
Liverpool Community College
Liverpool, UK 09.2008 - 12.2010
Skills
- Strategic decision-making
- Customer service orientation
- Relationship-building
- Time-management
- Client Relationship Management
Timeline
Joinery Contracts Manager
Prayle Joinery
04.2015 - Current
Joiner
Prayle Joinery
01.2011 - 04.2015
Apprentice joiner
Prayle Joinery
09.2008 - 01.2011
NVQ Level 3 - Carpentry/Joinery
Liverpool Community College
09.2008 - 12.2010
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