Glory Aliyu
BIRMINGHAM,West Midlands
Summary
Experienced Network Engineer with over 4 years of experience of hands-on experience in routing and switching, SDWAN implementation, VPN configurations(L3VPN and L2VPN), network monitoring, point-to-point peering, and BGP peering. Proficient in designing and maintaining wireless networks while fostering a collaborative team spirit and demonstrating excellent communication skills. Committed o delivering roust and efficient network solutions to meet organisational objectives.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
SENIOR CORE NETWORK ENGINEER
SURBURBAN FIBER
Abuja
08.2023 - 01.2024
- Configured and installed two Google Global Cache Servers (GGC), enhancing content delivery efficiency
- Ensured full monitoring of the upstream service providers to ensure 99% optimal performance
- Engaged in configuration of P2P, BGP peering and OSPF.
- Designed logical and physical network topologies, documenting network architecture for reference
- Provided technical expertise to support 2nd and 3rd line operations, contributing to efficient network management
- Conducted troubleshooting of fiber optics, routers, and switch-related issues, swiftly resolving technical challenges
- Managed IP provisioning, assignment, and core network configuration, optimizing network operations
- Configured and troubleshot L3VPN and L2VPN networks, implemented network security measures, and resolved network downtime issues promptly
- Ensured smooth functioning and high availability of the network core, which carries voice, data, and multimedia traffic.
IP/CDN AND NETWORK SUPPORT ENGINEER
SURBURBAN FIBER
Abuja
01.2023 - 07.2023
- Installed, configured, and backed up Cisco Meraki routers, Huawei NE40 Series, Huawei routers, OLTs, TP link and Ubiquiti routers, Access points, and switches, contributing to seamless operations
- Implemented server room maintenance, cable organization, and temperature regulation measures to enhance device efficiency
- Executed IP provisioning, subnetting, VSI, and VLAN assignment for core network configurations, facilitating smooth network operations
- I captured and escalated all faults in line with the network SOP using the NMS, such as the NCE, PRTG, and CACTI.
- Conducted troubleshooting of fiber optics, routers, and switch-related issues, swiftly resolving technical challenges
- Led WLAN design, implementation, configuration, documentation, and troubleshooting efforts, ensuring reliable wireless connectivity.
NOC ENGINEER AND TECHNICAL SUPPORT SPECIALIST
SURBURBAN FIBER
Abuja
04.2022 - 01.2023
- Responded promptly to tickets, swiftly resolving issues to minimize systems, network, and operational downtime
- Monitored network performance and capacity, proactively identifying and addressing potential issues to maintain optimal functionality
- Escalated network-related issues promptly, generating incident reports on network faults and downtime for comprehensive analysis
- Configured routers, switches, and firewalls to support LAN, WAN, and wireless networks, optimizing network infrastructure
- Ensured smooth communication by configuring LAN technology, wireless access points, and controllers, enhancing connectivity
- Conducted thorough tests on newly installed hardware and software, ensuring seamless integration with existing components and network
- Leveraged IT Help Desk and 2nd Line Support background to enhance technical problem-solving capabilities, achieving high levels of customer satisfaction
- Utilized advanced troubleshooting techniques and expert application knowledge to resolve system user interface problems efficiently.
IT Support Intern
Surburban Fiber
07.2019 - 01.2020
- Configured and troubleshooted optical network units (ONU) and set-top boxes (STB), ensuring seamless operation
- Proficiently handled configuration and troubleshooting of Huawei Optical Network Units (ONT), contributing to network reliability
- Conducted day-to-day monitoring of networks in the Network Operating Center (NOC) to maintain a 99% uptime using various monitoring tools.
- Identified and resolved issues using critical thinking and problem-solving skills.
Education
BACHELOR OF ENGINEERING COMPUTER ENGINEERING -
Federal University of Technology Minna
Minna, Niger State 09.2016 - 05.2021
Skills
- Network and Fiber Engineering
- Routing and Switching
- SDWAN, VPN, L3VPN, L2VPN, MPLS
- Network Monitoring
- BGP peering, OSPF, OLT Configuration
- Wireless Networking
- IP Management
- IT support
- Microsoft Office
- Excellent communication skills
- Proficient Knowledge in the use of Wireshark, Packet Tracer and GNS3
- DNS, DHCP and Static Routing
- Vast knowledge in configuration of Huawei, Cisco, Tp-link, Ubiquiti, Juniper routers, APs and Switches
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Additional Information
- INTERNSHIPS
- Provided on-site network maintenance, including door-to-door customer maintenance, to ensure network stability with a 99.99% uptime.
- Monitored point-to-point networks of base stations to maintain stability and high-quality network performance.
- Diagnosed customer network issues, performed fiber splicing, and resolved technical problems promptly to ensure customer satisfaction.
- Documented as-builts for network architectures according to established processes and suggested workflow improvements for enhanced efficiency.
References
References available upon request.
Timeline
SENIOR CORE NETWORK ENGINEER
SURBURBAN FIBER
08.2023 - 01.2024
IP/CDN AND NETWORK SUPPORT ENGINEER
SURBURBAN FIBER
01.2023 - 07.2023
NOC ENGINEER AND TECHNICAL SUPPORT SPECIALIST
SURBURBAN FIBER
04.2022 - 01.2023
IT Support Intern
Surburban Fiber
07.2019 - 01.2020
BACHELOR OF ENGINEERING COMPUTER ENGINEERING -
Federal University of Technology Minna
09.2016 - 05.2021
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