Gloria Osaronmor Obele
Birmingham
Summary
Compassionate and dedicated Support Worker with expertise in person-centred care, safeguarding, and behaviour management. Skilled in risk assessment, crisis intervention, and trauma-informed care, providing tailored support to individuals with diverse needs. Proficient in medication administration, mental health support, and inclusive care practices, ensuring dignity, safety, and well-being. Strong communicator with excellent team collaboration skills, fostering positive relationships with service users, and multidisciplinary teams. Highly resilient, adaptable, and empathetic, committed to delivering high-quality care in challenging environments while promoting independence and emotional well-being.
Overview
21
21
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Care Assistant / Support Worker
Abane Care Limited
Birmingham
11.2024 - 03.2025
- Provide compassionate, person-centred support to individuals with learning disabilities and physical disabilities in residential care setting
- Administer medication safely and monitor health conditions, promptly reporting concerns
- Maintain accurate records of care provided, adhering to confidentiality and safeguarding protocols
- Encourage independence by supporting service users with healthcare appointments, shopping, and social engagement
- Assist with daily activities, including personal care, meal preparation, and household tasks, ensuring health and well-being of clients.
Support Worker
Beacon Childcare
Birmingham
01.2024 - 11.2024
- Provided emotional, social, and practical support to vulnerable children and young adults, ensuring safe and supportive environment.
- Manage challenging behaviours using de-escalation techniques and behaviour management plans, promoting stability and providing emotional support.
- Assisted in educational support and skill-building activities, enhancing learning, confidence, and independence.
- Maintained accurate records of behaviours, incidents, and financial transactions, ensuring compliance with care plans
- Created, updated and communicated individual risk assessment and maintained detailed reports, log books and meeting minutes
Support Worker
Zippy Care Ltd
Birmingham
10.2022 - 12.2023
- Accompanied children and young adults on outings and residential trips, ensuring engagement and safety.
- Assisted individuals with learning disabilities in achieving developmental goals
- Administered medication, monitored vital signs, and accurately documented health status in line with care plans.
- Supervised and supported service users in daily routines, ensuring their emotional, physical, and overall well-being.
- Promoted inclusivity by addressing cultural, dietary, and language needs while maintaining financial records and managing petty cash.
Support Worker
University of Port Harcourt Teaching Hospital
, Nigeria
01.2014 - 09.2022
- Provided specialist care to young individuals with ASD, EBD, and complex health needs to achieve their developmental milestones.
- Supported patients with personal care tasks, including toileting, showering, and feeding, while ensuring comfort, dignity, and safety.
- Fostered mental stimulation through conversation, reading, and games, improving cognitive function and helping develop coping strategies.
- Assisted in physical therapy sessions and supported families with effective care strategies to enhance daily functioning.
- Collaborated with multidisciplinary team to implement and document personalised care plans, ensuring continuity of care.
Database Administrator
Wiltech Group Ltd
, Nigeria
12.2003 - 12.2013
- Managed IT infrastructure, including network security and database management
- Provided IT support and data backup solutions for business continuity
- Analysed and processed data for accurate reporting and decision-making
- Collaborated with cross-functional teams to deploy effective computing solutions
- Monitored system performance and addressed security concerns proactively
Education
ICQ Level 3 Diploma - Residential Childcare
Sutton Coldfield Training Ltd
Birmingham 05.2024 - 01.2025
Bachelor of Science - Computing
Birmingham City University
Birmingham 01.2022 - 06.2023
Auxilliary Nursing Certificate - Nursing
Vinkas Medical Clinics
Okrika Nigeria 11.2011 - 11.2013
Higher National Diploma - Computer Science
Rivers State Polytechnic
Bori Nigeria 01.1997 - 11.2002
Senior School Certificate Exam - GCE
Comprehensive High School
Okrika Nigeria 01.1991 - 12.1996
Skills
- Person Centred Care
- Risk Assessment & Crisis Intervention
- Safeguarding & Child Protection
- Cultural Sensitivity & Inclusive Care Practices
- Medication Administration
- Mental Health & Trauma Informed Care
- Record Keeping & Documentation
- Empathy, Patience & Compassion
- Communication & Team Collaboration
- Resilience, Adaptability & flexibility
Certification
- Level 3 Diploma in Health & Social Care + Care Certificate Standards(1- 15 ) | Reed, 2025
- Safety Intervention Working with Children & Young People, Crisis Intervention Institute, 2024
- Healthcare Support Worker Children and Young People's Mental Health, ELFH, 2024
- Health & Social Care Mandatory & Statutory Training– CareSkills Academy, 2024
- Medication Administration
- Communication with Empath
Accomplishments
- Contributed to turning an underperforming home from an OFSTED Requires Improvement rating to OFSTED Good within six months.
- Recognized for outstanding contributions in helping individuals with ASD achieve developmental milestones.
- Awarded 'Staff of the Year' (2021) for excellence in patient care and support
References
References available upon request.
Timeline
Care Assistant / Support Worker
Abane Care Limited
11.2024 - 03.2025
ICQ Level 3 Diploma - Residential Childcare
Sutton Coldfield Training Ltd
05.2024 - 01.2025
Support Worker
Beacon Childcare
01.2024 - 11.2024
Support Worker
Zippy Care Ltd
10.2022 - 12.2023
Bachelor of Science - Computing
Birmingham City University
01.2022 - 06.2023
Support Worker
University of Port Harcourt Teaching Hospital
01.2014 - 09.2022
Auxilliary Nursing Certificate - Nursing
Vinkas Medical Clinics
11.2011 - 11.2013
Database Administrator
Wiltech Group Ltd
12.2003 - 12.2013
Higher National Diploma - Computer Science
Rivers State Polytechnic
01.1997 - 11.2002
Senior School Certificate Exam - GCE
Comprehensive High School
01.1991 - 12.1996
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