GLORIA NWAGWU
Smethwick
Summary
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
Overview
13
13
years of professional experience
Work history
Public Health Administrator
Premier Physiotherapy Centre
Ibadan
2020.10 - 2026.02
- Coordinate patient scheduling, appointment tracking, and follow-up communications across clinical teams.
- Maintain accurate clinical records and administrative documentation; prepare internal reports on programme outcomes.
- Support planning and delivery of community health programmes, managing logistics and stakeholder engagement.
Healthcare Administrative Assistant
University College Hospital (UCH)
Ibadan
2019.07 - 2020.09
- Managed immunisation scheduling and maintained vaccination records in line with hospital protocols.
- Performed data entry, patient registration, filing, and reception duties including telephone enquiries.
- Coordinated logistics for hospital-based and community outreach health programmes.
Programme Support Intern
Africare (NGO)
Port Harcourt
2013.01 - 2015.01
- Collected, entered, and organised programme data for monitoring, reporting, and stakeholder briefings.
- Supported coordination of malaria prevention initiatives and drafted outreach materials for community meetings.
Education
B.Sc. - Public Health
Babcock University
Ogun State, Nigeria 2011.01 - 1 2019
Skills
- Office Administration & Filing
- Scheduling & Calendar Management
- Data Entry & Record Keeping
- Report Writing & Documentation
- Stakeholder & Client Communication
- Event & Programme Coordination
- Microsoft Office (Word, Excel, PowerPoint)
- Time Management & Prioritisation
Accomplishments
- Best Intern Award – Africare (2019): Recognised for delivering the highest number of malaria treatments within assigned communities.
- Developed a malaria treatment work plan for riverine communities, which remains in active use by Africare.
Timeline
Public Health Administrator
Premier Physiotherapy Centre
2020.10 - 2026.02
Healthcare Administrative Assistant
University College Hospital (UCH)
2019.07 - 2020.09
Programme Support Intern
Africare (NGO)
2013.01 - 2015.01
B.Sc. - Public Health
Babcock University
2011.01 - 1 2019