Summary
Overview
Work history
Education
Skills
References
Timeline
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Summary

A highly skilled and detail-oriented payroll professional with extensive experience in payroll processing, regulatory compliance, and audit support. Demonstrates exceptional accuracy, analytical thinking, and a strong grasp of PAYE, auto-enrolment pension schemes, and current payroll legislation. Proven ability to manage high-volume payroll operations while ensuring GDPR compliance and maintaining strict confidentiality.

Experienced in handling HMRC and pension audits, resolving complex queries efficiently, and delivering timely, accurate results. Adept at identifying and solving problems to minimise errors and improve processes. Brings strong interpersonal and collaborative skills, with a commitment to delivering high-quality service and contributing to organisational success.

Overview

34
34
years of professional experience

Work history

Payroll Assistant

Benifex Limited
Southampton - Remote , Southampton
02.2025 - Current

Payroll processing.

Prepare and process payrolls across the UK, ROI, Europe and the Philippines, ensuring accuracy and compliance with local regulations

Payroll Data Management

Update Payroll with salary changes and adjustments for each pay cycle

Benefits

Compliance and Confidentiality Assurance

Uphold strict Confidentiality standards to protect sensitive Payroll information and maintain employee trust. Ensure all payroll activities comply with legal standards

Issue Resolution

Act as point of contact for payroll related queries, liaising with employees and managers to resolve discrepancies

Payroll Execution.

Calculate and process of payrolls with varying frequencies, ensuring all deadlines and compliance requirements are consistently met

Pension and Benefit Administration

Ensure accurate and timely submissions of monthly pension data to providers in line with company policies, supporting smooth pension administration. Support benefit queries.

Cross department Collaboration

Work closely with HR to gather employee data, with Finance for reconciliations.

Reporting

Assist in generating reports and summaries for both internal and external stakeholders, including auditors.

Continuous improvement

Contribute to process improvements and system enhancements to streamline payroll processes.

Payroll Manager

IQUW Administration Services Ltd
Swansea, West Glamorgan
03.2021 - 12.2024
  • Manage end-to-end UK payroll and pensions processes, ensuring accurate and timely delivery via external providers
  • Serve as the primary contact for payroll and pension-related queries from employees, HMRC, auditors, and pension providers
  • Oversee pension scheme administration, including enrolments, contributions, and compliance with statutory requirements
  • Continuously improve payroll and pension processes, ensuring documentation, reconciliations, and authorisations are robust and up to date
  • Provide clear, accessible guidance to employees and stakeholders on payroll and pension matters
  • Generate and automate regular reports for internal teams and external bodies, including pension providers and auditors
  • Support HR with annual pay reviews, bonus processing, and other cyclical activities
  • Lead year-end payroll and pension tasks, including P60s, P11Ds, and pension reporting
  • Drive payroll and pension-related projects, identifying issues and implementing effective solutions
  • Mentor and manage junior team members to build capability and ensure continuity in payroll and pension operations

Senior Payroll Officer

G Thomas Accountants / Bevan & Buckland
Swansea, West Glamorgan
08.2016 - 02.2021
  • Process payroll for 250+ clients across multiple pay cycles (weekly, bi-weekly, four-weekly, monthly)
  • Manage employee lifecycle changes including starters, leavers, contract changes, and statutory forms (P45, P46, Student Loans)
  • Administer statutory payments, Attachment of Earnings Orders (AEOs), and childcare vouchers
  • Handle auto-enrolment duties and submit pension contributions accurately and on time
  • Apply for PAYE scheme registrations and closures via HMRC
  • Perform manual payroll calculations and timesheet processing
  • Implement and utilise IRIS software for payroll reporting and uploads

Payroll Officer

Grwp Gwalia Cyf
Swansea, West Glamorgan
01.2013 - 07.2016
  • Ensure accurate and timely payroll for all employees, across various pay elements
  • Manually calculate hours, holiday pay, company maternity pay, sick pay, SSP, SMP, and SAP
  • Process starters, leavers, salary changes, and statutory forms (P45, P46, P6)
  • Input paper and electronic timesheets into payroll systems
  • Administer deductions including AEOs, student loans, CSA, and voluntary deductions
  • Compare payroll runs and report discrepancies
  • Run payroll reports and manage authorisation processes
  • Handle pension processes including LGPS starter/leaver forms, estimates, auto-enrolment, and reporting
  • Process mileage, subsistence claims, and childcare vouchers
  • Maintain and improve payroll and pension reporting systems
  • Coordinated with HR to keep up-to-date employee records, ensuring accurate payrolls.
  • Implement electronic system changing from paper timesheets to electronic timesheets

Payroll Administrator

Express Reinforcements Ltd
Neath, West Glamorgan
01.2001 - 12.2012
  • Maintain secure and confidential payroll records, ensuring timely and accurate payments via Pegasus system (weekly and monthly)
  • Manage starters, leavers, absences, holiday leave, and payroll anomalies in coordination with department heads
  • Perform month-end and year-end payroll procedures in compliance with HMRC deadlines
  • Process pension forms and ensure adherence to company policies and procedures
  • Provide administrative support to directors and managers, including travel arrangements and meeting coordination
  • Oversee sales and purchase ledger activities, credit control, petty cash, and daily banking
  • Monitor and update all administrative data, supporting departmental needs and daily operations

Office Manager

Geoff Lewis Transport Ltd
Neath, West Glamorgan
01.1994 - 01.2001
  • Provided comprehensive administrative support to company directors
  • Managed and maintained directors' diaries and coordinated travel arrangements
  • Handled full-cycle payroll processing and banking tasks
  • Managed purchase and sales ledger functions, including credit control
  • Oversaw petty cash transactions and reconciliations

Receptionist

Wicker Construction L;td
Skewen, West Glamorgan
01.1992 - 12.1993
  • Performed front-of-house reception duties, including greeting visitors and handling incoming calls
  • Provided support to the Purchase Ledger team, assisting with invoice processing and supplier queries

Education

NVA Level2 Administration
Neath, Neath Port Talbot

C&G Level 2 in Communication

SAGE - Computerise Accounts Level 2

SAGE Payroll - Computerised Level 2

Manual Payroll - Level 2

Currently studying CIPP

Skills

  • Auditing experience
  • Time management efficiency
  • Responsiveness to inquiries
  • Knowledge of paye
  • Efficient query resolution
  • Auto-Enrolment pension schemes
  • Payroll legislation knowledge
  • Regulatory compliance understanding
  • Experience with hmrc queries
  • Payroll system operation
  • Timely task completion
  • Confidentiality handling
  • Precision accuracy
  • Payroll inbox management
  • GDPR compliance
  • Pension submissions

References

References available upon request.

Timeline

Payroll Assistant

Benifex Limited
02.2025 - Current

Payroll Manager

IQUW Administration Services Ltd
03.2021 - 12.2024

Senior Payroll Officer

G Thomas Accountants / Bevan & Buckland
08.2016 - 02.2021

Payroll Officer

Grwp Gwalia Cyf
01.2013 - 07.2016

Payroll Administrator

Express Reinforcements Ltd
01.2001 - 12.2012

Office Manager

Geoff Lewis Transport Ltd
01.1994 - 01.2001

Receptionist

Wicker Construction L;td
01.1992 - 12.1993

NVA Level2 Administration

C&G Level 2 in Communication

SAGE - Computerise Accounts Level 2

SAGE Payroll - Computerised Level 2

Manual Payroll - Level 2

Currently studying CIPP
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