Summary
Overview
Work History
Education
Skills
References
Training
Timeline
Generic

Glenn Ryan Divino

Aylesbury,BKM

Summary

Knowledgeable in Endoscopic procedures with rich background in delivering high-quality care and support. Proven track record of implementing effective treatment plans and fostering patient well-being. Demonstrated proficiency in patient assessment and therapeutic interventions.

Healthcare professional with strong foundation in patient care and therapeutic techniques. Known for collaborative teamwork and delivering measurable outcomes in diverse clinical settings. Reliable, adaptable, and skilled in patient-centered communication and treatment planning.

Overview

24
24
years of professional experience

Work History

Endoscopy Assistant Practitioner

Totally Plc
03.2019
  • Provide quality planned care for patients undergoing endoscopic procedures.
  • Admit patients prior to the endoscopy procedure.
  • Assist on diagnostic, therapeutic procedures and BCS. Fully competent in cold and hot polypectomy using EMR solution, endoscopic clips, biopsy request and labeling – including urgent and MDT.
  • Airway management during oral-OGD, Flexi-Sig and Colonoscopy procedures.
  • Recovery & discharge patient – post procedure care.

Endoscopy Assistant Practitioner/ Decontamination Lead Modular Unit

Your Medical Services
08.2022 - Current
  • Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
  • Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
  • Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group.
  • To follow all decontamination protocols and procedures in accordance with HTM01-06.
  • · Assist on diagnostic and therapeutic procedures. Fully competent in cold and hot polypectomy using EMR solution, endoscopic clips, biopsy request and labeling – including urgent and MDT.
  • · Airway management during oral-OGD, Flexi-Sig and Colonoscopy procedures.

Endoscopy Assistant Practitioner/ Decontamination Lead Modular Unit

REMEDY HEALTHCARE Solutions
11.2019 - 08.2022
  • To reprocess used and out of date flexible endoscopes using Automated Endoscope Reprocessor. - CANTEL RAPID AER
  • Monitoring all flexible endoscopes correspond with every patient detail through EMS-traceability software system.
  • Audit of every chemical in accordance with COSHH guidelines
  • To follow all decontamination protocols and procedures in accordance with HTM01-06.
  • I support new nurses who do not have endoscopy experience. By doing so, I showed them the proper way of preparing the room prior to the procedure. This includes having the correct endoscope for the certain procedure, the endoscope has no fault and responding with the stack once it is connected. In addition, showing him/her the correct handling under manufacturer’s guide/usage. Furthermore, I make sure they understand that endoscopy practice is done in accordance with the BSG (British Society of Gastroenterology) and unit guidelines and protocols.
  • Undertake an initial investigation into non-conformance reports as instructed.
  • Super user for Sterile Services Department Management (SSDMan) Traceability System for Scopes, EMS Endoscopy Reporting System, FUJI and CANTEL Rapid AER and CANTEL EDC.
  • Procurement head for modular unit consumables and medical devices.
  • Provide quality planned care for patients undergoing endoscopic procedures.
  • Admit patients prior to the endoscopy procedure.
  • Assist on diagnostic, therapeutic procedures and BCS. Fully competent in cold and hot polypectomy using EMR solution, endoscopic clips, biopsy request and labeling – including urgent and MDT.
  • Airway management during oral-OGD, Flexi-Sig and Colonoscopy procedures.

2. Endoscopy Assistant Practitioner/ Decontamination Technician

Remedy Healthcare Solutions
11.2019 - 08.2022
  • Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
  • Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
  • Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
  • Maintained up-to-date knowledge of industry trends, research findings, and advancements in medical technology to enhance clinical practice.
  • Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
  • Enhanced patient outcomes by implementing evidence-based practices and closely monitoring progress.

Lead Decontamination Technician/ Endoscopy Assistant Practitioner

InHealth - Endoscopy Mobile Unit
07.2019 - 03.2021
  • To reprocess used and out of date flexible endoscopes using Automated Endoscope Reprocessor. - WASSENBURG and CANTEL RAPID AER
  • Monitoring all flexible endoscopes correspond with every patient detail through EMS-traceability software system.
  • Audit of every chemical in accordance with COSHH guidelines
  • To follow all decontamination protocols and procedures in accordance with HTM01-06.
  • I support new nurses who do not have endoscopy experience. By doing so, I showed them the proper way of preparing the room prior to the procedure. This includes having the correct endoscope for the certain procedure, the endoscope has no fault and responding with the stack once it is connected. In addition, showing him/her the correct handling under manufacturer’s guide/usage. Furthermore, I make sure they understand that endoscopy practice is done in accordance with the BSG (British Society of Gastroenterology) and unit guidelines and protocols.
  • Undertake an initial investigation into non-conformance reports as instructed.
  • Super user for Camexis Traceability System for Scopes, Medilogik Endoscopy Reporting System, Olympus and Cantel Rapid AER and EDC.
  • Procurement head for mobile unit consumables and medical devices.
  • Provide quality planned care for patients undergoing endoscopic procedures.
  • Admit patients prior to the endoscopy procedure.
  • Assist on diagnostic, therapeutic procedures and BCS. Fully competent in cold and hot polypectomy using EMR solution, endoscopic clips, biopsy request and labeling – including urgent and MDT.
  • Airway management during oral-OGD, Flexi-Sig and Colonoscopy procedures.
  • Recovery & discharge patient – post procedure care.

Senior Decontamination Supervisor/ Endoscopy Assistant Practitioner

The Manor Hospital Nuffield Health Oxford
09.2017 - 07.2019
  • Assist in the regular review of Standard Operating Procedures and work in accordance with Departmental Policy, Standard Operating Procedures and Quality Management Systems
  • Direct the reprocessing of reusable medical devices: disassembly, cleaning, disinfection, checking, assembly, sterilization, dispatch and tracking in a controlled environment.
  • Supervise, organize and allocate work and/or train less experienced/qualified staff. Use knowledge and skill when making decisions regarding non-conformances.
  • Ensure routine testing of decontamination equipment at the appropriate intervals to analyze and take appropriate action on any malfunction.
  • Record all routine testing of decontamination equipment.
  • Monitor stocks of raw materials as requested and to take appropriate action on any deficiencies, assist in the evaluation of new products.
  • Meet the demands of the Department’s workload whilst consistently achieving high quality standards which will be measured by in-process checks and non-conformance reports.
  • Undertake an initial investigation into non-conformance reports as instructed.
  • Use manual dexterity and concentration for the disassembly and reassembly of the reusable medical devices in accordance with manufacturer’s instructions.
  • Operate decontamination equipment and carry out routine tests in accordance with Planned Preventative Maintenance Schedules, Quality Standards and Guidance.
  • Communicate and supervise enquiries from users, and other members of healthcare staff in a polite and helpful manner, seeking advice from ESOP Sister where required.
  • Provide quality planned care for patients undergoing endoscopic procedures.
  • Admit patients prior to the endoscopy procedure.
  • Assist on diagnostic, therapeutic procedures and BCS. Fully competent in cold and hot polypectomy using EMR solution, clips, biopsy request and labeling – including urgent and MDT.
  • Airway management during oral-OGD, trans-nasal-OGD, Flexi-Sig and Colonoscopy procedures.
  • Recovery & discharge patient – post procedure care.

Assistant Practitioner/Endoscopy Technician

John Radcliffe Hospital
01.2015 - 08.2017
  • My responsibilities as an assistant practitioner and as a decontamination technician play a vital role in support of the endoscopic operation in Endoscopy Department. As an assistant practitioner role, I admit patients prior to their endoscopy procedure. It could be gastroscopy, colonoscopy, endoscopic ultrasound-EUS, endoscopic retrograde cholangiopancreatography-ERCP, and PEG insertion or removal. Furthermore, I assist during endoscopic procedure, together with a registered nurse, whether routine surveillance or therapeutic procedure. I can do airway and reassuring patients, and documentation of patient’s vital signs and observation during endoscopic examination. As an assistant practitioner in my present department, my competency limits me from administering medication, placing the cannula to the patient and discharging post procedure. I am accountable to assess and recover a patient post procedure. With regards to therapeutic endoscopic procedure, I am competent to assist during balloon dilatation, banding, and cold and hot polypectomy.
  • I support new nurses who do not have endoscopy experience. By doing so, I showed them the proper way of preparing the room prior to the procedure. This includes having the correct endoscope for the certain procedure, the endoscope has no fault and responding with the stack once it is connected and showing to him/her the correct handling under manufacturer’s guide/usage. In addition, I make sure that they understand that endoscopy practice is done in accordance with the BSG (British Society of Gastroenterology) and Trust guidelines and protocols.
  • As a trained decontamination technician, I am competent to operate and troubleshoot the following Automated Endoscopic Reprocessors (AER); Lancer (Getinge), 3m washers, Wassenburg, Sterilox, and Medivators. In my current endoscopy department, we are using Lancer (Getinge) and 3m washers. Endoscopes currently being used in my current department are Olympus and Pentax. However, I am also fully trained in Fuji endoscopes. My competencies for AER’s and all Endoscope make are available upon request of evidence.

Sterile Services Technician

Stoke Mandeville Hospital NHS Trust
02.2008 - 12.2014
  • The processing starts the moment the surgical instruments return from the theatres. The surgical sets are checked by my team for missing and damaged instruments. If any of these problems occur, a non-conformity form is being raised and passed through me. I must conduct a thorough investigation and document all relevant information to the issues concerned. Then, I must inform the production manager and the theatre manager, through email and provide a hard copy file of the report about whether the issue has been resolved or not. Next is the plan of action having to be taken into place so that the issue will be avoided in the future. The same procedure is done with single pack instruments. After which, the surgical sets are sent through the HAMO, a washer for cleaning and disinfection. It takes 45-50 minutes for the whole cycle to finish. When done, the surgical sets are then checked and prepared according to the specification sheet provided. The surgical sets are enveloped wrapped into a sterilization paper and autoclave for 35 minutes. Once finished the surgical sets are left in the dispatch store for cooling down and ready to be put away back to the theatres and respected wards. In the absence of the supervisor, I am tasked to be in charge all the time by our production manager.

Forklift Truck Operator – Night Shift

Brook Street
06.2006 - 01.2008
  • In charge of putting away ordered, cd’s and DVD’s, bulk stocks to be dispatched the next day. The reason I left is because the agency has finished its contract with CinRam.
  • No contact numbers to be provided due to closure of contract on the company since this was a manpower agency.

Night General Assistant

TESCO Store Ltd
10.2004 - 05.2006
  • My task was to put away new stocks to the shelves and put away any out-of-date products. I was trained to provide quality customer service to shoppers when my help is required. After six months working in TESCO, I was awarded a staff values award. This award is being given to hard-working staff. I was so grateful and very proud of this accomplishment I received. The reason I left TESCO was due to my childcare. I decided to find another night shift job that would conform with my childcare responsibilities.

Askeys Limited
03.2004 - 10.2004
  • My duties were to ensure that the products passed the high quality marked for customer satisfaction and safety. This was a food factory company. We produced ice cream cones and waffles. High qualities of hygiene and health and safety standards were observed religiously. The reason why I left was I found a better paying job that would support my family.

ESS Support Services
08.2003 - 02.2004
  • This was my first job in the United Kingdom. This was a catering company working with the Royal Air force in Halton Camp. My responsibilities were to ensure the tidiness and cleanliness of the mess hall, kitchen and toilets. During mealtimes, I assist the chefs in serving food to the customers. I enjoyed working here considering I was offered to be a trainee chef by our catering manager. However, I must leave due to my wife was needed to go back from her maternity leave. I applied for a night shift job instead.

Medical Representative

Bio-Strata Pharmaceuticals
07.2001 - 07.2003
  • In charge of muscle relaxant medicines, anti-diabetic medicines for NIDDM patients, antibiotic medicines (cotrimoxazole and amoxicillin) and cough medicines for sales calling towards GP’s, surgeons and consultants. I was fully trained for a month and undergone extensive exams for the pharmacological knowledge of the said products. Other than the product knowledge, I was trained in the different methods in sales calling and management strategies. After almost two years working in this company, I must pass my resignation because my visa going to UK has been approved. I must join my wife since she was pregnant with our first born.

Education

Foundation Degree - Health and Social Care

Oxford Brookes University
06.2017

Post Grad - Theology

St. Joseph’s Regional Seminary
03.2001

Degree - Philosophy, Minor in English Studies

St. Pius X Seminary
Pinesville Heights, Roxas City, Capiz
03.2000

Diploma - Secondary Education

St. Pius X Seminary
Pinesville Heights, Roxas City, Capiz
03.1996

Skills

  • Studied Spanish, Latin, Greek and Hebrew Language
  • Patient interviewing
  • Treatment administration
  • Ordering lab tests
  • Wound dressing
  • Coordinating referrals
  • Patient intake
  • Negotiation
  • Needs assessments
  • Hospital admission management
  • Diagnostic testing
  • Bedside manner
  • Healthcare team collaboration
  • Health risk assessments

References

Sarah-Jane, Taylor-Seres, Associate Director of Endoscopy Programe, sarah-jane.taylor-seres1@nhs.net, Kent and Medway NHS Trust, Canada House, Barnsole Road, ME7 4JL

Training

  • First Aid Course- Appointed Work’s Place First Aider
  • St. John’s Ambulance
  • Robert Payne Training Centre
  • Tindal Road
  • Aylesbury, Buckinghamshire HP20 1HR
  • Certificate Validity: March 2012 – April 2015
  • Health and Safety and Moving and Handling for Trainer’s
  • Course taken for five days at Corporate Business, Trust Offices, Amersham Hospital.
  • Course Co-ordinators: 1. Jenny Horwood
  • Manual handling practitioner
  • Amersham Hospital
  • #01494 734939
  • 2. Andrea Field
  • Manual handling assistant practitioner
  • #07876145976
  • Risk Assessment
  • Training for ward/departmental appointed risk assessors
  • Health and Safety Facilitator: Marion Carnell
  • #01296 3156795

Timeline

Endoscopy Assistant Practitioner/ Decontamination Lead Modular Unit

Your Medical Services
08.2022 - Current

2. Endoscopy Assistant Practitioner/ Decontamination Technician

Remedy Healthcare Solutions
11.2019 - 08.2022

Endoscopy Assistant Practitioner/ Decontamination Lead Modular Unit

REMEDY HEALTHCARE Solutions
11.2019 - 08.2022

Lead Decontamination Technician/ Endoscopy Assistant Practitioner

InHealth - Endoscopy Mobile Unit
07.2019 - 03.2021

Endoscopy Assistant Practitioner

Totally Plc
03.2019

Senior Decontamination Supervisor/ Endoscopy Assistant Practitioner

The Manor Hospital Nuffield Health Oxford
09.2017 - 07.2019

Assistant Practitioner/Endoscopy Technician

John Radcliffe Hospital
01.2015 - 08.2017

Sterile Services Technician

Stoke Mandeville Hospital NHS Trust
02.2008 - 12.2014

Forklift Truck Operator – Night Shift

Brook Street
06.2006 - 01.2008

Night General Assistant

TESCO Store Ltd
10.2004 - 05.2006

Askeys Limited
03.2004 - 10.2004

ESS Support Services
08.2003 - 02.2004

Medical Representative

Bio-Strata Pharmaceuticals
07.2001 - 07.2003

Post Grad - Theology

St. Joseph’s Regional Seminary

Degree - Philosophy, Minor in English Studies

St. Pius X Seminary

Diploma - Secondary Education

St. Pius X Seminary

Foundation Degree - Health and Social Care

Oxford Brookes University

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Glenn Ryan Divino