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Hi, I’m
Glenn Shields
Carrickfergus,Co Antrim
Summary
Hardworking professional with experience in managing daily operations, overseeing financial planning, and driving business growth. Demonstrates skills in customer service, team leadership, and problem-solving. Ensures smooth workflow and maintains high standards of quality and efficiency. Confident communicator with knack for building relationships and motivating teams. Proven problem-solver and decision-maker, always looking for innovative solutions. Skilled in managing budgets, ensuring projects run smoothly and efficiently. Enthusiastic about creating positive environment that drives growth and success.
Overview
37
years of professional experience
Work History
TreeworksCarrickfergus, Co Antrim
Tree Surgeon & Climber / Landscaper
03.2016 - Current
Job overview
- Facilitated effective tree surgery outcomes using climbing and harness techniques.
Assisted in felling and reducing trees to support sustainable forestry practices.
Promoted site safety and accessibility through ground clearance strategies. - Assisted in delivering landscaping solutions through paving and wall construction.
Contributed to garden designs featuring artificial grass and organised planting of trees and plants.
Supported machinery operations including chainsaws, diggers and dumpers to enhance project outcomes. - Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Trained and mentored employees to maximise team performance.
- Met schedule using excellent planning and coordination skills.
- Executed detailed site inspections and risk assessments, utilising industry-standard methodologies to assess risks for large organisations such as banks, manufacturers, and government-funded entities.
- Ensured areas were safe and hazard-free before leaving work areas by clearing sites after hedge and tree removal.
- Conducted quality and usability inspections on tree surgeon tools, machines and safety equipment.
- Stayed within health and safety guidelines by wearing personal protective equipment throughout jobs.
Belfast TelegraphBelfast, Co Antrim
Sogat
03.2003 - 10.2016
Job overview
- Oversaw comprehensive coordination and preparation of newspaper presses for multiple titles.
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Optimised pagination processes and implemented effective ink settings for enhanced quality output.
- Spearheaded initiatives to efficiently resolve press breakdowns during night shifts.
Royal Mail Delivery OfficeBelfast, Co Antrim
Postman/Driver/Sorter
01.2000 - 02.2003
Job overview
- Facilitated timely delivery of mail and parcels across Carrickfergus region.
Assisted in sorting operations at main sorting office located in Newtownabbey.
Supported collection of parcels and letters from multiple mail offices throughout Northern Ireland.
Smurfitt KappaBelfast, Co Antrim
Lithographic Printer
06.1998 - 12.2000
Job overview
- Operated lithographic presses to ensure high-quality packaging for tobacco and beauty products.
- Maintained a clean and safe working environment, adhering to health and safety regulations.
- Changed printer settings to accommodate different paper sizes, layouts and other specifications by customers.
- Configured, adjusted and monitored printing machine functions for printing graphics and text.
- Facilitated team performance during 12-hour shifts in a quality production environment.
- Resolved press breakdowns effectively while overseeing general maintenance tasks.
BoxpakNewtownabbey, Co. Antrim
Apprentice Printer
01.1994 - 01.1998
Job overview
- Completed apprenticeship in lithography, mastering key techniques and processes.
- Used observation and active listening to gain thorough understanding of processes and practices.
- Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques.
- Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
- Followed health and safety procedures in performing assigned tasks, minimising accidents.
- Operated various printing machines across three shifts to ensure continuous production flow.
- Produced packaging solutions for supermarkets and electronic companies across Europe to enhance product presentation and supply chain efficiency.
- Mix inks to achieve required Pantone colours efficiently.
- Diagnosed and resolved machine breakdowns to ensure operational efficiency.
- Executed general maintenance tasks to ensure optimal functionality of equipment and facilities.
- Collaborated with team and independently executed tasks to ensure project completion.
LaingBelfast, Co Antrim
Apprentice Bricklayer
07.1989 - 12.1994
Job overview
- Executed precise brick cutting using advanced power tools and cutting machinery.
- Operated cement mixers and brick cutters, ensuring adherence to safety and operational protocols.
- Achieved consistent targets in apprenticeship programmes while acquiring hands-on experience.
CurriesThunder Bay Canada
Apprentice Printer
01.1993 - 01.1994
Job overview
- Collaborated with skilled printers to master lithography techniques during initial apprenticeship year.
- Mastered all aspects of trade from printing to machine setup job specifications.
- Diagnosed and resolved machinery issues while conducting regular maintenance checks.
- Used observation and active listening to gain thorough understanding of processes and practices.
- Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques.
- Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
Education
Lantra Uk
NVQ Level 3 from Tree Surgery
01-2016
University Overview
- Lantra Approved Forestry & Arboriculture
Newtownabbey Technical College Newtownabbey N Ireland
NVQ Level 3 from Brickwork Craft & Advanced Craft
01-1993
University Overview
- Dissertation in Brick work Craft and Advanced Craft
Castlereagh College Belfast N Ireland
NVQ Level 3 from Lithographic Print & Design
01-1993
University Overview
- Dissertation in [Area of expertise]
- Coursework in [Area of expertise]
Belfast Boys ModelBelfast N Ireland
GCSEs from GCSE
01-1989
University Overview
- 8 GCSE Grades from B- C
Skills
- Tree surgery and equipment maintenance
- Risk assessment and planning
- Customer service and support
- Independent work initiative
- Machinery competence
- Risk assessment
- Customer service
- Training and mentoring
- Project management
- Customer service excellence
- Time-management
- Decision making
Interests
Timeline
Tree Surgeon & Climber / Landscaper
Treeworks
03.2016 - Current
Sogat
Belfast Telegraph
03.2003 - 10.2016
Postman/Driver/Sorter
Royal Mail Delivery Office
01.2000 - 02.2003
Lithographic Printer
Smurfitt Kappa
06.1998 - 12.2000
Apprentice Printer
Boxpak
01.1994 - 01.1998
Apprentice Printer
Curries
01.1993 - 01.1994
Apprentice Bricklayer
Laing
07.1989 - 12.1994
Lantra
NVQ Level 3 from Tree Surgery
Newtownabbey Technical College
NVQ Level 3 from Brickwork Craft & Advanced Craft
Castlereagh College
NVQ Level 3 from Lithographic Print & Design
Belfast Boys Model
GCSEs from GCSE