Glen Wright
Manchester,ENG
Summary
Professional with strong expertise in accounts payable management, financial reporting, and P&L accountability. Skilled in enhancing operational efficiency, crisis management, and effective communication. Demonstrated success in improving cost control and profitability through strategic inventory management and supply ordering. Experienced in employee training, recruitment, and scheduling, ensuring compliance with service standards and health regulations while excelling in event planning and brand promotion.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
General manager
The Hoghton Arms
Chorley, Lancashire
02.2016 - 01.2022
- Oversaw daily operations, including opening and closing procedures, during shifts.
- Managed staff schedules to ensure optimal coverage and service quality.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Maintained high standards of customer service across all interactions.
- Led and motivated staff through training programmes to improve service delivery.
- Conducted performance reviews, providing constructive feedback for continuous development.
- Fostered a positive team environment by addressing disciplinary issues fairly.
- Assisted with inventory management, ordering supplies, and ensuring compliance with regulations.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Maintained compliance with industry regulations at all times.
- Established a positive work environment which promoted staff morale and productivity.
- Delivered results under pressure to meet tight deadlines.
- Identified and resolved operational issues impacting productivity, performance or profitability.
Bar Manager
The Victorian Chop House Company Limited
Manchester City Centre, Greater Manchester
01.2022 - 12.2022
- Recruited, trained, and hired bar staff, ensuring adherence to procedures and customer service standards.
- Crafted and managed staff schedules for peak hour coverage.
- Monitored performance, provided feedback, and addressed concerns effectively.
- Conducted inventory checks to prevent stock shortages.
- Negotiated supplier contracts to secure quality products at optimal prices.
- Created bar budgets, forecasting expenses and sales.
- Oversaw cash handling and ensured accurate tills reconciliation.
- Planned promotional events to enhance guest engagement and increase sales.
Kitchen Manager
Go Native
Manchester, Greater Manchester
11.2022 - Current
- Prepared and cooked menu items to ensure consistent quality and taste.
- Accommodated special dietary requests, including vegetarian and gluten-free options.
- Managed daily kitchen operations while maintaining high standards of quality.
- Trained new hires on kitchen procedures for seamless team integration.
- Developed staff rapport to enhance teamwork and productivity.
- Ensured food safety standards compliance to prevent foodborne illnesses.
- Coordinated with suppliers for timely ingredient deliveries, avoiding shortages.
- Maintained a clean and organized work area, ensuring equipment sanitation.
Certified dog trainer
For Dogs Sake - Dog Training
Manchester, Greater Manchester
11.2023 - Current
- Enhanced dog obedience by implementing positive reinforcement techniques.
- Improved communication between owners and pets through effective training methods.
- Utilised various tools like clickers, leashes and toys during trainings enhancing effectiveness of sessions.
- Ensured safety of dogs during training sessions.
Finance Assistant
Native Places
Manchester City Centre, Greater Manchester
07.2024 - 02.2025
- Accurately entered financial data into accounting software, including QuickBooks and Xero.
- Maintained organized records of invoices, receipts, and bank statements.
- Processed invoices for payment while tracking outstanding amounts.
- Reconciled accounts payable and receivable to ensure accuracy.
- Balanced bank statements with company records, investigating discrepancies.
- Assisted in preparing financial reports such as balance sheets and income statements.
- Supported payroll processing through diligent data entry and record keeping.
- Tracked expenses and identified areas for cost savings to aid budgeting efforts.
Head Chef
Guild Merchant
Preston
10.2014 - 01.2016
- Duties Include:
- Maintaining kitchen cleanliness
- Stocktakes and food ordering
- Customer Service
- Setting, achieving targets
- Managing a team of 3 chefs
- Ensuring functions run smoothly
- Delegating jobs to appropriate staff at appropriate times
2nd Chef
Sparking Clog
Bury
02.2013 - 10.2014
- Duties Include:
- Stocktakes and food ordering
- Customer Service
- Setting, achieving targets
- Managing a team of 3 chefs
- Ensuring functions run smoothly
- Delegating jobs to appropriate staff at appropriate times
Head Chef
Blackburn Road
Chorley
07.2006 - 01.2013
- Duties include:
- Maintaining kitchen cleanliness
- Stocktakes and food ordering
- Customer Service
- Setting, achieving targets
- Managing a team of 3 chefs
- Ensuring functions run smoothly
- Delegating jobs to appropriate staff at appropriate times
Kitchen Assistant
Willows
Blackburn
12.2005 - 07.2006
- Duties included
- Helping the head chef
- Ensuring kitchen cleanliness
- Prepping for the next day
Chef
Gourmet Catering
Clayton le Moors
09.2004 - 12.2005
- Duties included
- Helping head chef
- Driving the company van to functions
- Prepairing puddings for functions
- Cleaning
- Working to times set
Education
N.V.Q - Level 1-2-3
Accrington & Rosendale College
Accrington 01.2002 - 01.2004
GCSE -
Mount Carmel RC High School
Accrington 01.1997 - 01.2002
Skills
- Accounts payable management
- Financial aid expertise
- Sales and promotion management
- Organizational efficiency
- Crisis management
- Advanced culinary skills
- Service standards compliance
- Table setting and booking systems
- Communication excellence
- Restaurant ethics knowledge
- Cost control and profit enhancement
- P&L accountability
- Event planning and promotion techniques
- Inspection handling success
- Brand promotion knowledge
- Health and safety compliance
- Complaint management skills
- Financial reporting expertise
- Employee management and training
- Operations and project budgeting
- Wage and payroll management
- FOH recruitment and training
- Supervisory leadership skills
- Scheduling and rota management
- Inventory control and supply ordering
Certification
- Personal Licence Present
- Level 3 Food Hygiene Certificate
- N.V.Q 1,2,&3 hospitality
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Highest Level of Education: GCSE or equivalent
- Industry: Accounting, Hospitality & Tourism
- Total years of experience: 20
Affiliations
- Dog Training
- socialising
References
References available upon request.
Timeline
Finance Assistant
Native Places
07.2024 - 02.2025
Certified dog trainer
For Dogs Sake - Dog Training
11.2023 - Current
Kitchen Manager
Go Native
11.2022 - Current
Bar Manager
The Victorian Chop House Company Limited
01.2022 - 12.2022
General manager
The Hoghton Arms
02.2016 - 01.2022
Head Chef
Guild Merchant
10.2014 - 01.2016
2nd Chef
Sparking Clog
02.2013 - 10.2014
Head Chef
Blackburn Road
07.2006 - 01.2013
Kitchen Assistant
Willows
12.2005 - 07.2006
Chef
Gourmet Catering
09.2004 - 12.2005
N.V.Q - Level 1-2-3
Accrington & Rosendale College
01.2002 - 01.2004
GCSE -
Mount Carmel RC High School
01.1997 - 01.2002