Summary
Overview
Work history
Education
Skills
Timeline
Generic
Glen Mortimer

Glen Mortimer

Lincoln,Lin

Summary

Accomplished professional with expertise in cost reduction and efficiency, business intelligence software, and crisis resolution. Demonstrates resilience in high-pressure situations with a strong focus on risk assessment and mitigation. Proficient in IT infrastructure and operational strategy, fostering leadership development through data-driven decision-making. Skilled in customer relationship management, logistics coordination, and compliance oversight, ensuring adherence to health and safety regulations. Adept at forecasting and performance monitoring to enhance time efficiency and customer service. Committed to leveraging product knowledge for training and development while providing operational support to build robust customer relationships.

Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management in Waste Operations Manager role.

Overview

33
33
years of professional experience
1
1
year of post-secondary education

Work history

Operations manager

North Kesteven District Council
Metheringham, Lincolnshire
03.2003 - Current
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Coordinated cross-functional teams, achieved project milestones on schedule.
  • Implemented quality control measures, enhanced product standards.
  • Liaised with stakeholders for transparent communication and better decision making.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Developed risk mitigation strategies, ensured business continuity during crises.
  • Fostered a culture of continuous learning, improved workforce competency levels.
  • Directed safety protocols implementation, created safer workplace conditions.
  • Improved operational efficiency by streamlining processes and implementing strategic plans.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Monitored health and safety measures for guaranteed compliance.

Regimental signals instructor

British Army
Various
02.1992 - 03.2003
  • Managed student behaviour by enforcing established classroom rules, maintained discipline effectively.
  • Presented complex information in an understandable manner to facilitate knowledge absorption.
  • Utilised latest technology for effective instruction, enhanced classroom engagement.
  • Provided constructive feedback on assignments with suggestions for improvement.
  • Prepared lesson materials including visual aids and handouts to support learning objectives.

Education

Health and Safety in waste and environmental services

Apse
Metheringham, Lincolnshire
02.2025 - 02.2025

Level 3 - Leadership and Management

ILM
Metheringham, Lincolnshire
11.2017 - 02.2018

OCR Level 3 - Certificate of Professional Competence for Transport Managers (Road Haulage) (VRQ)

Oxford Cambridge and RSA
Lincoln, Lincolnshire
09.2016 - 10.2016

Managing Safely

IOSH
08.2016 - 10.2016

NVQ Level 2 - Waste management operations

WAMITAB
Metheringham
01.2009 - 02.2009

NVQ Level 2 - Team Leading

ILM
Metheringham, Lincolnshire
01.2010 - 08.2010

Skills

  • Cost reduction and efficiency
  • Business intelligence software
  • Crisis resolution
  • Resilience in high-pressure situations
  • Risk assessment and mitigation
  • IT infrastructure
  • Operational strategy
  • Leadership development
  • Data-driven decision-making
  • Customer relationship management
  • Logistics coordination
  • Health and Safety regulations
  • Compliance oversight
  • Forecasting
  • Performance monitoring
  • Time efficiency
  • Customer Service
  • Leadership skills
  • Product knowledge
  • Training and Development
  • Operational support
  • Customer relationship building

Timeline

Health and Safety in waste and environmental services

Apse
02.2025 - 02.2025

Level 3 - Leadership and Management

ILM
11.2017 - 02.2018

OCR Level 3 - Certificate of Professional Competence for Transport Managers (Road Haulage) (VRQ)

Oxford Cambridge and RSA
09.2016 - 10.2016

Managing Safely

IOSH
08.2016 - 10.2016

NVQ Level 2 - Team Leading

ILM
01.2010 - 08.2010

NVQ Level 2 - Waste management operations

WAMITAB
01.2009 - 02.2009

Operations manager

North Kesteven District Council
03.2003 - Current

Regimental signals instructor

British Army
02.1992 - 03.2003
Glen Mortimer