Glaudiana Johnson

• C#, VBA, .NET Framework, .NET Core, SQL, XML, Project Planning, Software Development, Software Project Management, Visual Basic
• Applied agile methodologies for faster project turnaround times.
• Facilitated knowledge sharing and skill development amongst junior engineers contributing to overall team growth and success.
• Worked closely with cross-functional teams fostering better team collaboration,.
• Streamlined coding process to improve efficiency.
• Participated actively in brainstorming sessions resulting in innovative ideas and solutions,.
• Worked with product managers to define software requirements and project scopes accurately.
• Conducted regular code refactoring to enhance readability and maintainability.
• Prioritised tasks effectively through effective time management skills.
• Maintained high coding standards, ensuring readable, reusable and reliable code in the development process.

• VBA, Excel VBA, SQL, Project Planning, Software Development, Software Project Management, Visual Basic
• Streamlined workflow to improve productivity via agile methodologies implementation.
• Maintained detailed technical documentation-facilitated easy reference for future projects.
• Managed source codes using version control tools, ensuring easy tracking and revisions.
• Undertook regular updates of existing systems, promoting optimum performance levels.
• Improved system performance for enhanced user experience through code optimisation.
• Designed customised software solutions in response to unique client requirements.

Prepare trainig aids and present adult computer training courses.
Microsoft Office: Access, PowerPoint, Publisher, Excel, Word, Outlook
Programming: Visual Basic, Visual Basic.NET, VBA, Java2
Web Design: HTML, XHTML, XML, DHTML, CSS, MySQL, PHP 5,
JavaScript, Intro to Web Design, Web Publishing,
Microsoft FrontPage, Dreamweaver, SharePoint Designer
Database & Related: Access, Crystal Reports XI, MySQL
Graphic Design: Adobe Acrobat, CorelDraw 12, AutoCAD 2006, PhotoShop
Financial: Pastel Accounting 2005 & Pastel PayRoll

• Simplified complex technical jargon for easy comprehension by non-technical staff members.
• Delivered engaging ICT training sessions for employees' skill enhancement.
• Utilised multimedia tools for making the learning experience more engaging and informative for participants.
• Created a supportive atmosphere whilst delivering training sessions helped in building confidence among trainees.
• Managed all hardware and software required for carrying out the training sessions smoothly without any glitches or interruptions during class hours.
• Adapted teaching methods based on learner feedback made sure every session was productive and enjoyable for attendees.

Debtors: Full Function
Creditors: Full Function
Cashbook & Bank Reconciliation's
Financial Reporting & Books up to Balance Sheet
Computerized Accounting (Excel & Pastel Partner)
Salaries (Pastel Payroll)
Client Service
Office Administration
General Office Duties
Database Development (Access, SQL, VB.NET)
IMS Media Scheduling
Media Strategy & Buying
Staff Supervised: Creditors/Accounts Clerk, Receptionist, Tea Lady

• Achieved streamlined operations by implementing efficient accounting systems.
• Ensured timely invoice payments with diligent follow-ups.
• Performed thorough expenditure tracking, preventing overspending.
• Handled complex account reconciliations; ensured consistency in records.
• Generated accurate financial reports using advanced software tools.
• Efficiently managed payroll processing tasks, avoiding errors.
• Completed detailed profit and loss analysis; identified improvement areas.

Debtors: Full Function
Creditors: Full Function
Cashbook & Bank Reconciliation's
Financial Reporting & Books up to Balance Sheet
Computerized Accounting (Excel & Pastel Soho Two)
Salaries & Wages
Statutory Returns
Stock Control & Purchasing
Banking & Petty Cash
Client Service
Office Administration
General Office Duties

• Processed bank deposits regularly, reduced risk of theft or loss from carrying excessive cash.
• Improved cash flow management with diligent accounts receivable follow-up actions.
• Managed financial records by meticulously entering and updating data.
• Assisted in budget preparation, aided in cost control measures.
• Used accounting software proficiently, simplified complex calculations and reporting requirements.
• Handled payroll administration to guarantee proper compensation for employees.
• Balanced general ledger by reconciling entries accurately and promptly.
• Ensured tax compliance by preparing accurate tax returns on time.
• Kept a record of business expenses, assisted in expense reduction strategies.
• Organised supplier payments punctually to sustain good business relationships.
• Streamlined bookkeeping processes for improved efficiency.

Software Installation & Support
Hardware
Networks
Expense Controls
Computer Software Training and Support
Compilation of own training manuals, etc.
Purchasing
IT Incident Register & Error Log
Manuals
Hardware & Software Register

• Delivered reliable IT support, promoting a stable working environment.
• Provided IT support around the office, reducing downtime due to technical issues.
• Collaborated with clients, vendors and IT support staff during system creation, set up and maintenance.
• Coordinated IT support services, improving user experience.
• Coordinated IT support for office equipment and technology issues.

Preparation of Annual Budgets
Forecasting and Actual Performance Evaluation and Comparisons
Monthly Results
Downloads
Provisions and Accruals
Financial Packs
IMS (Custom designed computerized accounting package)
Financial Report Writing
Financial Year-Ends
Managing, Training and Supporting Staff
Deadlines & Objectives
IT Related Functions
Computer Software Training and Support
Staff Supervised: Senior Bookkeeper, 2 Bookkeepers, Wage/Admin Clerk, Receptionist, Driver, 2 Tea/Cleaning Ladies.

• Conducted performance reviews, fostering employee development and growth.
• Liaised with external vendors negotiating favourable terms of service contracts.
• Maintained an organised workspace promoting productivity and efficiency.
• Handled procurement of office supplies avoiding stock shortages or wastage.
• Managed employee schedules to ensure smooth operations.
• Organised company documents for improved accessibility and compliance.
• Streamlined office workflows for enhanced productivity.
• Audited office supplies to minimise waste and control expenditures.
• Developed budget recommendations for operating expenditures.

Internal Controls
Administrative & Operational Procedures
Computerised Stock Control System
Computer Software Training and Support
Instruction and Training Manuals
Computerised Costings
Monthly Revenue Reconciliation's and Evaluations
Internal Branch Audits

• Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
• Streamlined office operations by implementing efficient administrative procedures.
• Improved record keeping system with attention to detail and thoroughness.
• Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
• Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.

Debtors
Purchasing & Stock Control
Monthly Forecasting
Revenue Statistics and Schedules
Salaries & Wages
Client Service
Fixed Asset Control
Petty Cash & Wage Floats & Banking
Vehicle Expenses
General Office Duties

• Ensured compliance with company policies, maintaining professional standards.
• Managed regional reports for informed decision making.
• Managed resources effectively to minimise waste.
• Handled sensitive information confidentially respecting privacy regulations.
• Facilitated efficient information flow, improving inter-departmental communication.
• Provided support to senior managers, aiding in business development.
• Supervised administrative staff, enhancing team performance.

Management of Staff
Controlling of Contract Workers
Planning
Administration

• Maintained inventory control, reduced stock shortages.
• Implemented cost reduction measures, reduced overhead expenses.
• Enforced safety regulations to reduce workplace accidents.
• Coordinated cross-departmental collaboration for improved workflow.
• Supervised project timelines for timely completion.
• Liaised with suppliers to ensure timely deliveries.
• Streamlined communication channels, enhanced internal information flow.