Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
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GLAN PINHERO

GLAN PINHERO

CHADDERTON,Greater Manchester

Summary

Reliable Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver. Knowledgeable healthcare team member confident assisting with diverse ward needs. Always helpful with clinical staff and ready to offer personalized care. Trained in documentation, assessments and electronic charting.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Health care assistant

NHS Foundation Trust
Stockport, Manchester
09.2023 - Current
  • Safely escorted patients during medical appointments and hospital visits.
  • Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
  • Met with patients and families to discuss care plan adaptations, seeking continual improvement.
  • Prepared healthy meals and delivered feeding support.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Supported clinical staff to complete health assessments.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Thoroughly sterilised and sanitised clinical and mobility equipment.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Care Assistant, Bank

Harbour Healthcare , Hilltop court
STOCKPORT, Greater Manchester
03.2023 - 08.2023
  • Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
  • Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
  • Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
  • Obtained current medical information, weight, height and vital signs to aid care planning.
  • Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
  • Charted patient information related to vital signs, pain management and daily inputs and outputs.
  • Counselled patients on pain management and medication risks with strong focus on substance abuse prevention.
  • Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
  • Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
  • Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
  • Positioned and transported patients in wheelchairs or on movable beds.
  • Aided in bathing, dressing and general mobility.
  • Assisted in walking, talking and movement activities for rehabilitation purposes.
  • Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
  • Cleaned rooms and sanitized kitchen workspaces.
  • Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
  • Monitored supply usage and reported low-stock items to proactively replenish inventory.
  • Changed bed linen regularly, maintaining proper hygiene standards.

Warehouse operative

DNATA CATERING
Manchester Airport, Manchester
06.2023 - 09.2023
  • Maintained and cleaned warehouse equipment following set procedures.
  • Moved stock around by hand
  • Minimized product damage, ensuring goods were correctly handled and stored to task specifications.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.

CARGO OPERATION AGENT

EMIRATES AIRLINES (SKY CARGO )
Dubai , United Arab Emirates
05.2014 - 01.2023
  • Responsible in giving first to the victim within the limit and report immediately to the Duty controller or Manager alert the police and call ambulance team whenever required, generate report including all the accurate relevant data.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimize team operations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Fostered positive employee relationships through communication, training and coaching.
  • Assisted with infection control through social distancing and PPE wearing.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Supported team by demonstrating respect and willingness to help.
  • Conducted research and gathered information from multiple sources to present clear results.
  • Served customers to drive sales and deliver top-quality experiences.
  • Customised customer experiences to build brand loyalty.
  • Handled customer concerns and escalated major issues to supervisor.
  • Actively listened to customers to fully understand requests and address concerns.
  • Collaborated with team members to achieve target results.
  • Handled inbound calls.
  • Maintained a clean Airport driving permit.

WARE HOUSE AGENT (POSTMAN)

TNT / FEDEX
Dubai , United Arab Emirates
09.2010 - 04.2014
  • Delivered services to customer locations within target timeframes.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Applied positive customer service approach to increase satisfaction levels.
  • Organised, filed and stored electronic and physical files to maximise traceability.
  • Completed customer orders with speed and accuracy.
  • Operated machinery to achieve targets while following regulations.

FORKLIFT OPERATOR / DRIVER /BAGGAGE HANDLER

TRANS GUARD(DNATA)
Dubai , United Arab Emirates
05.2008 - 08.2010
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Reviewed inventory reports and activity, ensuring correct documentation.
  • Handled multiple tasks simultaneously, maximising work efficiency and productivity.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded materials and goods at designated locations for best project availability.
  • Loaded luggage onto conveyors in arrivals hall.
  • Reported signs of damaged or suspicious luggage.
  • Transferred passenger luggage to baggage claim area, quickly unloading onto conveyor system.
  • Collected, sorted and checked luggage against flight lists, helping to reduce cases of misplaced.
  • Remained adaptive to flexible working hours to cater to 24 hour demand and cover colleague absence.
  • Safely and responsibly operated ground support equipment.

Nursing Care Assistant

Inlanks general hospital
Chembur, Mumbai
08.2007 - 03.2008
  • Generated well-written, comprehensive handover reports to support inter-shift communication.
  • Administered and documented prescribed medicines in line with company procedure and care standards.
  • Charted patient information related to vital signs, pain management and daily inputs and outputs.
  • Lifted and assisted patients to help with mobility problems.
  • Bathed, changed and fed patients to ease discomfort and support basic caring needs.
  • Measured blood pressure, pulse rate and oxygen level as part of physical assessments.
  • Observed symptoms to monitor unusual changes requiring medical attention.
  • Turned and adjusted position of patients for patient comfort and to avoid bed sores.

Education

Diploma in nursing and midwifery - Health

NIGHTINGALE SCHOOL OF NURSING
Manglore, India
02.2007

Bachelor of Science - Fisheries

St ALBERT COLLEGE
Ernakulam, India
04.2003

Skills

  • Emergency scene management
  • Patient safeguarding
  • Communication skills
  • UK driving license
  • Nursing best practices
  • Documentation
  • Pulse and temperature checks
  • Patient relationship building
  • Mobility support
  • Medicine administration
  • Bedmaking
  • Patient rehabilitation assistance
  • Health checking
  • Feeding patient
  • Compassionate care giver

Certification

  • Certified first aider.
  • IATA CAT 6 Dangerous goods license.
  • Type B UK Automatic license.
  • National cadet corps Army A,B,C.
  • Licensed Forklift operator RTA Dubai.

Languages

Malayalam, Hindi, English
Native language
English
Advanced

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Health care assistant

NHS Foundation Trust
09.2023 - Current

Warehouse operative

DNATA CATERING
06.2023 - 09.2023

Care Assistant, Bank

Harbour Healthcare , Hilltop court
03.2023 - 08.2023

CARGO OPERATION AGENT

EMIRATES AIRLINES (SKY CARGO )
05.2014 - 01.2023

WARE HOUSE AGENT (POSTMAN)

TNT / FEDEX
09.2010 - 04.2014

FORKLIFT OPERATOR / DRIVER /BAGGAGE HANDLER

TRANS GUARD(DNATA)
05.2008 - 08.2010

Nursing Care Assistant

Inlanks general hospital
08.2007 - 03.2008

Diploma in nursing and midwifery - Health

NIGHTINGALE SCHOOL OF NURSING

Bachelor of Science - Fisheries

St ALBERT COLLEGE

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