Giuseppe Mautone
London,UNITED KINGDOM
Summary
Motivated Law LLB (Hons) student, currently studying Level 4 with a strong foundation in legal studies. Experienced professional with several years in the hospitality sector, developing transferable skills including time-management, teamwork, communication, and working under pressure. Seeking an office role where I can apply my organisational abilities, strong work ethic, and attention to detail while continuing to build my career in law or administrative work.
Overview
9
9
years of professional experience
Work History
Head Bartender
The Listing
London, UNITED KINGDOM
06.2025 - Current
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Oversaw bar operations during high-volume periods, maintaining composure and service standards.
- Developed and maintained relationships with regular customers, contributing to a loyal clientele base.
- Led by example, demonstrating exceptional mixology skills and customer service.
- Kept bar stocked and organised for easy access and quick service to customers.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Assisted with stock counting, ordering and replenishing.
- Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving.
- Advised customers on available beverages and optimum choices for individual tastes.
- Implemented health and safety protocols, ensuring a safe environment for both staff and patrons.
Head Bartender
The Arts Theatre Club
London, UNITED KINGDOM
02.2023 - 05.2025
- Oversaw bar operations during high-volume periods, maintaining composure and service standards.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Developed and maintained relationships with regular customers, contributing to a loyal clientele base.
- Led by example, demonstrating exceptional mixology skills and customer service.
- Resolved customer complaints with diplomacy, maintaining a positive atmosphere.
- Assisted with stock counting, ordering and replenishing.
- Advised customers on available beverages and optimum choices for individual tastes.
- Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving.
- Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence.
- Kept bar stocked and organised for easy access and quick service to customers.
- Maintained cleanliness and organisation of the bar area, adhering to hygiene regulations.
- Took customer orders and prepared drinks following best practices for each type.
Head Bartender
London Shuffle Club
London, UNITED KINGDOM
02.2022 - 02.2023
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Maintained clean and organised bar in compliance with hygiene regulations.
- Trained newly hired employees on advanced service techniques, company procedures, and essential safety processes.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Resolved customer complaints by implementing effective solutions and overseeing resolution processes.
- Executed preparation and serving of mixed drinks, wine, beer, and non-alcoholic beverages for multiple guests simultaneously.
- Championed bar team in acquiring comprehensive knowledge of menu to deliver exceptional customer service.
Head Bartender
Bala Baya
London, UNITED KINGDOM
01.2020 - 12.2022
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Oversaw bar operations during high-volume periods, maintaining composure and service standards.
- Kept bar stocked and organised for easy access and quick service to customers.
- Assisted with stock counting, ordering and replenishing.
- Maintained a clean and organised bar area, adhering to health and safety regulations.
Waiter
4* Hotel Ca' Di Valle
Venice, Italy
05.2019 - 09.2019
- Inspected tables before guest arrival, maintaining establishment high-quality standards.
- Resolved customer complaints to maintain satisfaction and business loyalty.
- Monitored customer satisfaction throughout the dining experience, promptly addressing any issues to uphold service quality.
- Collaborated with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays.
- Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
- Greeted new customers and offered immediate seating assistance.
- Maintained safe hygiene and food handling standards for full compliance.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Barista
Carlino Bar
Naples, Italy
03.2018 - 04.2019
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Greeted and connected with every customer, recommending drinks and pastries.
- Maintained clean and organised workspaces, enabling coworkers to easily locate resources and products.
Head Waiter
Pagus
Naples, Italy
01.2017 - 01.2018
- Organised and delivered weddings and ceremonies with meticulous attention to detail.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Education
Bachelor’s degree. Expected graduation: 2028 - LLB (Hons) Law
Arden University
London, ENG 2025 - Current
Certificate - Foundation Year in Law
Arden University
London, ENG 2024 - 2025
Certificate - Legal Research
Westlaw UK Basic Certificate
London, ENG 2025 - 2025
Certificate - EBS Hospitality Management Course
European Bartender Course (EBS)
London 2019 - 2019
Italian School, Level 3 equivalent to A-Levels - Diploma in Hospitality and Catering Services (Food & Beverage Service)
Istituto Luigi De Medici
OTTAVIANO (Naples, Italy) 2013 - 2018
Skills
Languages:
- Italian: native
- English: Advanced
- Spanish: fluent
- Knowledge of human rights
- Knowledge of the English legal system
- Understanding of contract law
- Understanding Criminal Law, Level 1
- Understanding of public law
- Westlaw navigation
- Case note
- Legal research
- Research and analysis
- Multitasking efficiency
- Communication skills
- Punctual
- Customer service
- Time management
- Legal writing
- Bilingual or multilingual
- Attention to Detail
- Case presentation
- Positive attitude
- Critical thinking
- High-volume service
- Hygiene compliance
- Work under pressure
- Hospitality service expertise
- Patience with customers
- Customer relationship management
Timeline
Head Bartender
The Listing
06.2025 - Current
Head Bartender
The Arts Theatre Club
02.2023 - 05.2025
Head Bartender
London Shuffle Club
02.2022 - 02.2023
Head Bartender
Bala Baya
01.2020 - 12.2022
Waiter
4* Hotel Ca' Di Valle
05.2019 - 09.2019
Barista
Carlino Bar
03.2018 - 04.2019
Head Waiter
Pagus
01.2017 - 01.2018
Bachelor’s degree. Expected graduation: 2028 - LLB (Hons) Law
Arden University
2025 - Current
Certificate - Foundation Year in Law
Arden University
2024 - 2025
Certificate - Legal Research
Westlaw UK Basic Certificate
2025 - 2025
Certificate - EBS Hospitality Management Course
European Bartender Course (EBS)
2019 - 2019
Italian School, Level 3 equivalent to A-Levels - Diploma in Hospitality and Catering Services (Food & Beverage Service)
Istituto Luigi De Medici
2013 - 2018