Giulio Manganoni

Converted live lectures from leading accountancy experts into online seminars using Macromedia Flash.

Produced teaching materials for accountancy students to facilitate examination preparation.

Delivered continuing professional development seminars on various accountancy and tax topics.

Provided VAT updates to professional accountants, emphasising recent legislative changes.

Developed concise seminars incorporating quizzes to assess knowledge retention.

Utilised Sound Forge Pro for voice editing to enhance audio quality.

Installed and programmed new EPOS systems for various clients on site.

Provided mobile servicing for supermarkets, schools, and retail parks.

Upgraded customer EPOS systems and resolved technical issues.

Serviced and maintained existing customer EPOS systems to ensure optimal performance.

Set up backroom computer servers and bookkeeping systems to enhance operations.

Oversaw credit card polling equipment installation for improved transaction processing.

Upsold new equipment and systems to existing customers, increasing revenue opportunities.

• Developed comprehensive business strategies to enhance operational efficiency and customer satisfaction.
• Managed daily operations while ensuring effective resource allocation and cost control.
• Led training programmes for new staff to promote skill development and improve service delivery.
• Established strong relationships with suppliers to negotiate favourable terms and maintain inventory levels.
• Implemented marketing campaigns that increased brand awareness and attracted new clientele.
• Conducted market research to identify emerging trends and adjust business offerings accordingly.
• Oversaw financial management including budgeting forecasting and expense tracking.
• Adapted swiftly to changing market conditions, maintained competitiveness in challenging situations.
• Utilised social media platforms for effective brand promotion and customer engagement.
• Built strong client relationships, led to repeat business and referrals.
• Fostered a positive work environment, increased employee morale and job satisfaction.
• Innovated product offerings based on customer feedback and market analysis,.