Gitana Juskauskiene
Summary
Dedicated professional with expertise in advanced customer service and interpersonal communication, specialising in front desk operations and hospitality services. Proficient in Microsoft Office and adept at data entry and admin systems, ensuring efficient multi-line phone and email handling. Demonstrates exceptional time management, organisation, and punctuality, with a friendly and adaptable approach. Thrives in team collaboration while exercising independent initiative, remaining calm under pressure. Aspires to leverage skills in a dynamic environment to enhance operational efficiency and customer satisfaction.
Overview
11
11
years of professional experience
4024
4024
years of post-secondary education
Work History
Front of House / Receptionist
CIS Security
London, United Kingdom
01.2024 - 05.2025
- Represented CIS Security at a prestigious, high-profile location.
- Delivered professional and discreet front-of-house service.
- Managed high volumes of email and phone enquiries.
- Maintained reception area aesthetics and provided hospitality.
- Collaborated with building management for smooth operations.
- Received multiple awards for exceptional service and performance.
Fragrance Consultant / Elizabeth Arden Account Manager
Boots UK
Thurrock, United Kingdom
06.2021 - 01.2024
- Delivered expert advice and high-level customer care.
- Managed stock, visual merchandising, and product presentation.
- Streamlined customer service processes and enhanced experience.
- Surpassed sales targets; awarded Employee of the Month.
Senior Sales Adviser
Debenhams
01.2015 - 01.2020
- Maximised sales through attentive, tailored customer service.
- Oversaw stock display, returns, and cashier operations.
- Delegated tasks and supported junior team members.
Waitress
Frankie and Benny's
01.2014 - 01.2015
- Delivered efficient table service and ensured guest satisfaction.
- Handled complaints, payments, and service recovery with professionalism.
Education
IT User Skills Level 2 -
Administrative Skills Diploma - undefined
Hospitality diploma -
0
A-Level Equivalent - undefined
Jonavos Raimundo Samuleviciaus High School
Skills
- Advanced customer service
- Interpersonal communication
- Front desk operations
- Hospitality services
- Microsoft Office
- Data entry
- Admin systems
- Multi-line phone handling
- Email handling
- Time management
- Punctuality
- Organisation
- Friendly
- Adaptable
- Calm under pressure
- Team collaboration
- Independent initiative
Accomplishments
- Best Front of House Award, CIS Security, 11/01/24
- Employee of the Month, CIS Security, 04/01/24
- Rising Star Award, CIS Security, 11/01/24
- Merit Awards, London Bridge City Estate, 12/01/24 & 04/01/25
Timeline
Front of House / Receptionist
CIS Security
01.2024 - 05.2025
Fragrance Consultant / Elizabeth Arden Account Manager
Boots UK
06.2021 - 01.2024
Senior Sales Adviser
Debenhams
01.2015 - 01.2020
Waitress
Frankie and Benny's
01.2014 - 01.2015
Administrative Skills Diploma - undefined
A-Level Equivalent - undefined
Jonavos Raimundo Samuleviciaus High School
IT User Skills Level 2 -
Hospitality diploma -
0
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