Highly organised with excellent customer service skills.
Positive, articulate character who works well under pressure.
Overview
21
21
years of professional experience
Work History
Freelance Painter & Decorator
Self Employed
Hastings
10.2023 - Current
Collaborated with clients to understand their requirements and delivered tailored solutions within budget constraints.
Measured accurately to estimate materials, supplies and time required for jobs.
Applied coats of paint, varnish, and wallpaper to interior and exterior surfaces, achieving high-quality finishes.
Created detailed quotes and invoices.
Retail Assistant
Warp & Weft
Hastings
11.2018 - 09.2023
Various duties included liaising with customers via phone, e-mail and face-to-face, sending out orders, invoicing, handling cash, ordering stock and visual merchandising.
Maintained a tidy and safe shopping environment, following health and safety guidelines.
Greeted customers upon entry, offering assistance and guidance to enhance the shopping experience.
Processed transactions efficiently at the till, including sales, refunds, and exchanges.
Studio Manager
Elena Dawson Ltd
Lewes
03.2011 - 03.2018
Oversaw the finishing of all garments made in house. In charge of quality control of all completed garments and accessories before being packed and sent to shops.
In charge of day to day running of workshop including health and safety procedures, HR and admin.
Ordered studio supplies, haberdashery and stationery to meet operational requirements.
Facilitated smooth running of studio equipment, conducted routine maintenance checks, and liaised with technicians for repairs.
Touring Wardrobe Assistant/Shoe Supervisor
English National Ballet
London/Kent
04.2008 - 12.2010
Worked in a small team maintaining and repairing costumes for productions in the UK and abroad. Worked to very tight deadlines.
Was in charge of ordering stock, maintaining supplies, dyeing of dance shoes to match costumes.
Set up equipment to facilitate smooth, timely operations.
Adhered to strict production schedules, performing tasks at precise times.
Assistant Manager
Bob and Blossom
Brighton
09.2005 - 04.2008
Liaised with suppliers and customers via phone, e-mail and face-to-face, sending out orders placed via the website.
Generated detailed invoices for customer transactions.
Executed picking, packing, and posting of orders efficiently.
Analysed sales data to identify trends, making recommendations for new product designs.
Education
BA(HONS) - Business Studies with Tourism
University Of Bedfordshire
01-1996
HND - Business & Finance
University of Bedfordshire
01-1993
Skills
Strong Administration skills
Database and software proficiency
Extensive experience of dealing directly with the public both in person and on the telephone
Excellent communication skills
Readily accepts responsibility and able to work to deadlines
Effective problem solver with a keen eye for detail
Works well in a team yet also highly self motivated