Girum Mulisa
Tadworth,Surrey
Summary
Skilled professional with expertise in maintaining electronic, electrical, mechanical, hydraulic, and pneumatic systems. Proficient in risk assessment, health and safety compliance, and technical report writing. Experienced in applying Total Quality Management and Lean tools to improve operational efficiency. Proven ability to lead teams and enhance customer service in workshop environments.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
German car Specialist
Dutch limited
West Norwood, Lambeth
2025.07 - 2025.11
- Diagnosed and repaired various vehicle types, ensuring adherence to health and safety standards.
- Applied Total Quality Management tools to streamline workshop operations and improve service delivery.
- Assisted customers in understanding vehicle issues, fostering strong customer relationships and satisfaction.
- Prepared workshop for BS10125 inspection, ensuring compliance with industry regulations.
Vehicle Technician/ Workshop Support
Webber Motor Company
Crawley, West Sussex
2022.10 - 2024.08
- Diagnosed and repaired various vehicle types to ensure optimal performance.
- Applied Total Quality Management tools to identify inefficiencies, enhancing workshop operations.
- Developed compliance procedures for fire, health, and safety in line with HSE standards.
- Prepared bodywork workshop for successful BS10125 inspection.
- Supported business continuity and disaster recovery initiatives.
- Repaired electrical and mechanical air-conditioning systems following accidents.
- Assisted customers in understanding vehicle issues, enhancing customer relationships.
- Kept up-to-date with latest automotive technologies through continuous professional development courses.
- Promoted safe working environment with adherence to health and safety regulations.
- Used advanced diagnostic equipment to detect electrical issues accurately and efficiently.
Customer service/driver
Easi drive accident management
Horsham, West Sussex
2019.04 - 2022.10
- Carried out vehicle over 10 inspections while aiding drivers with courtesy vehicle provisions and claims handling.
- Kept careful records of deliveries, fostering accountability and transparency.
- Conducted regular vehicle inspections, ensuring reliable operation during trips.
- Fostered strong relationships with customers through excellent communication skills.
Education
BSc (Hons) - Mechanical and Manufacturing Engineering
University of Brighton
Brighton, Brighton and Hove 2024.09 - 2025.06
HND/HNC - Electrical, Mechanical, Manufacturing Engineering
Chichester/Crawley College
Crawley, West Sussex 2019.09 - 2022.06
IMI Level 2 and 3 - Vehicle Technology, Repair and Maintenance
East Surrey College
Redhill, Surrey 2015.09 - 2017.06
City and Guilds - Vehicle Repair and Maintenance
Crawley College
Westbourne, West Sussex 2002.09 - 2004.06
Oxyacetylene Welding - Vehicle Technology, Repair and Maintenance
Crawley College
Crawley, West Sussex 2003.09 - 2004.06
Skills
- Electronic, electrical, mechanical, hydraulic, and pneumatic systems maintenance
- Technical report writing
- Workshop Inspection readiness BS 10125
- Failure mode and effects analysis (FMEA)
- Risk assessment
- Emergency planning
- Total quality management (TQM)
- Six Sigma methodology
- Lean tools application
- Workshop organization
- Team supervision and leadership
- Customer service
- Accident repair
- Health and safety compliance
Certification
- Level 1: Electric Vehicle Safety and ADAS Systems, 09/01/22 - 06/30/24
- Level 2: MOT vehicles check, 01/01/21
Custom
Available on request
Languages
English
Fluent
Affiliations
Renovation, Mechanical and Electrical Creative projects, Vehicle Modification, Reading, Exercise, Cooking, Mediation.
References
References available upon request.
Timeline
German car Specialist
Dutch limited
2025.07 - 2025.11
BSc (Hons) - Mechanical and Manufacturing Engineering
University of Brighton
2024.09 - 2025.06
Vehicle Technician/ Workshop Support
Webber Motor Company
2022.10 - 2024.08
HND/HNC - Electrical, Mechanical, Manufacturing Engineering
Chichester/Crawley College
2019.09 - 2022.06
Customer service/driver
Easi drive accident management
2019.04 - 2022.10
IMI Level 2 and 3 - Vehicle Technology, Repair and Maintenance
East Surrey College
2015.09 - 2017.06
Oxyacetylene Welding - Vehicle Technology, Repair and Maintenance
Crawley College
2003.09 - 2004.06
City and Guilds - Vehicle Repair and Maintenance
Crawley College
2002.09 - 2004.06