Giovanni Macelletti
Harold Wood
Summary
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
1
1
Certification
8
8
years of professional experience
Work history
Assistant General Manager
Fiume by Sartoria
2026.01 - Current
- Managed recruitment process, brought talented professionals on board.
- Ensured compliance with health and safety standards for a safe workplace, Alert65
- Beverage stock count and reconciliation
- Fourth, forecast and labour cost
- Maintenance - ProNett
- Competitor analysis
- Designed and implemented training to further develop staff based on business goals.
- Creating schedules and ensure adequate staffing
- Address employee performance and disciplinary matters
- Contributed towards increasing revenue by hosting exclusive dining events.
- Resolved customer complaints professionally, leading to repeat business and increased loyalty.
Restaurant manager
German Gymnasium
2025.06 - 2026.01
- Innovated promotional strategies, raised brand awareness in local community.
- Developed relationships with suppliers for better inventory management.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Trained new team members, enhanced service quality.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
Restaurant Manager
Gaucho Tower Bridge
2023.06 - 2025.03
- Range of duties: Ensuring day to day business operations run smoothly. Recruiting, train and supervise staff members. Weekly Rationale and Forecasts. Weekly staff rota and ensure proper utilisation of labour hours. Ensuring compliance with licensing, Hygiene and health and safety legislation. Accurately completing the cash up at the end of each service. Handling Guest complaints and online reviews. Analyse sales reports and identify opportunities for growth. Conduct performance reviews and provide constructive feedback to staff. Handle emergencies, and maintenance issues ( Pronett )
Assistant Restaurant Manager
The Mandrake Hotel
2022.04 - 2023.06
- Range of duties: Cooperating with General manager and ensuring that day to day business operations run smoothly, assisting with training and recruiting. Ensuring company policy and procedures are followed. Handling guest complaints and issues professionally. Schedule shifts and assign sections to waitstaff.
Restaurant Manager
M Threadneedle Street
2021.11 - 2022.04
- Weekly staff rota. Daily sales reports. Overlooking financial reports, budgets and labours costs for the restaurants. Sales mix. Resolving guest complaints professionally. Ensure the restaurant follows Health and Safety regulations.
Assistant Restaurant Manager
M Victoria Street
2019.06 - 2021.11
- Recruiting, training and developing the Team including performance reviews. Weekly stocktaking. Dealing and resolving guest complaints. Closing reports. Cash management. Deliver financial results (increase SPH by using suggestions selling techniques)
Head Waiter
M Victoria Street
2018.04 - 2019.05
- Ensure the smoothness of the service, setting up the restaurants and staff member schedule. Wine and spirits service. Opening and closing procedures. Cash handling and cashing up at the end of the service.
Education
Intermediate vocational diploma - Catering
Hotel catering school
Brindisi, Italy 2007.01 - 1 2008
Certification
2015 BIIAB Level 2 award for Personal Licence Holders., 2019 WSET level 2 in wines, 2022 Food Safety level 1-2, 2022 Health and Safety level 1-2,
Timeline
Assistant General Manager
Fiume by Sartoria
2026.01 - Current
Restaurant manager
German Gymnasium
2025.06 - 2026.01
Restaurant Manager
Gaucho Tower Bridge
2023.06 - 2025.03
Assistant Restaurant Manager
The Mandrake Hotel
2022.04 - 2023.06
Restaurant Manager
M Threadneedle Street
2021.11 - 2022.04
Assistant Restaurant Manager
M Victoria Street
2019.06 - 2021.11
Head Waiter
M Victoria Street
2018.04 - 2019.05
Intermediate vocational diploma - Catering
Hotel catering school
2007.01 - 1 2008